We sprung for the Grand Suite, which was very impressive upon first entering it. Then, as we turned the hot tub on, it would not turn off and set off alarms. We had to laugh as employees came rushing to our room as we all watched our luxurious suite flood! Next, we lost our ability to watch Satellite TV half way thru the cruise. This never got resolved. It was very disappointing, as we liked to unwind from our busy day watching a movie. So we turned to the computer and could not get a strong enough signal to use it. We were told this had been an ongoing problem.

The butler service was excellent. He made dinner reservations for us every night. We tried all specialty restaurants but only went back to Prime 7 as the food in the other restaurants was average at best. The free drinks are a tad overstated, you have to order an extra shot to combine with your drink for it to taste like a "real" drink.

We purchased a $3000.00 necklace form the ship’s store. The selling point was that we would get the 21% VAT tax of $548.00 back at the airport. After following the instructions from the jewelry store manager as well as 2 other Regent representatives, we were not able to collect our VAT tax. We went thru customs to the Global booth (where you get your tax refund) as directed by Regent representatives only to find out we had to go to a customs agent on the 1st floor prior! Read more