The Norwegian Dawn is our favorite ship. We choose this cruise because we live in the Boston area, and getting to port is easy. The Dawn is small enough to not feel overwhelming, but big enough to offer lots of great Freestyle choices. We watch for sailings featuring Jose and Patti as part of the entertainment - they are the highlight of our trip! Embarkation was very speedy and easy. The Ultimate Beverage Package and Internet Package were our chosen perks, and they were more than adequate to get a mixed drink or soda every time we felt like one and log on to the internet any time we wished. The Oceanview cabin (8006) we were in was cozy and featured plenty of storage to accommodate our belongings. There is only one outlet, so absolutely bring a power strip! We mostly dined in the Venetian, Aqua and O'Sheehan's for breakfast and dinner. The menu choices were excellent and elegantly prepared. We would have liked to go to a specialty restaurant, but getting a reservation was near impossible at a sensible hour. The shows were very good, and Elements was excellent. We bought Thermal Spa passes and they were worth every penny. I miss karaoke at Pearly Kings - Bliss karaoke is often early and conflicting with Stardust shows, or quite late. Bandaoke was very fun but not enough selection of songs, especially songs for women. The band, Mus'k Nation, are flawless. We enjoyed them every time we saw them perform. I did one of the acrylic painting sessions - fun, but the fellow leading the activity could barely paint and was not a natural teacher. Bermuda was beautiful and wonderful as usual. We did not get to use the St. George's Ferry, but that is and awesome benefit and look forward to using it next year, we hope. CONS: Upgrade bidding was awful - I never received any communication as to whether my upgrade bid was accepted or denied, and I saw many other people online who seemed to have a smoother and better informed experience. When I called NCL to get some information, I was told it was not their department and the could not give me a number or e-mail to find out more information. I was very disappointed as a Gold Latitudes Member that it was as dismal experience as it was - I was excited to participate. The TV offerings are very poor. It would be nice to have USA outlets in the Atrium and other public areas for people using laptops and other media. On the second day, our cabin stewardess, Eileen, had a family emergency and disappeared. After that, attention to our cabin was lax at best, and we had to call several times to have the cabin cleaned and made up. Some nights it was not turned down. There were no more cute towel animals or chocolates on the pillow. Everywhere you turn it seems like Norwegian is trying to sell you something - photo packages, Cruise Next certificates, jewelry, overpriced spa treatments, shore excursions, etc. It was a little excessive. I think that coffee, latte's, etc. at the cafe and the bottled water package should be included in the UBP. Room service should be free, too. We absolutely will go again to Bermuda on the Dawn, and hope to take some other NCL cruises - we are looking at Cuba, Alaska and another Mediterranean in 2019. I am hoping next summer to book with our family for a fun week to Bermuda again.