Freedom of the Seas Review

Royal Caribbean

Review for the Western Mediterranean Cruise on Freedom of the Seas
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bread and jam
6-10 Cruises • Age 70s

Rating by category

Cabin
Value for Money
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Additional details

Sail Date: Jul 2017
Cabin: Family Interior Stateroom
Traveled with children

We have cruised with Royal Caribbean 8 times and we have always had a lovely holiday ,but this cruise was a nightmare, when we were shown to our cabin in was so small it was unbearable,this had to hold three people, we paid nearly 4000 pounds for this tiny cabin. We also found the ship very noisy after midnight ,so we had very little sleep, the bathroom flooded from the toilet into our cabin. I contacted the manager in customer services he was very unhelpful, he said there were other No other cabins available to move us to,I really can't believe they do not keep emergency cabins . On the positive side the food was very good and also the entertainment.We will never cruise with Royal Caribbean again ,there is a lot of cruise lines out there which are very good,so Royal Caribbean had better pay more attention to customer service . Overall terrible

Cabin Review

Family Interior Stateroom

Cabin FI

Poor

6 Helpful Votes
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