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Wanted to honor our milestone with a cruise line that really valued D, D+ traveler- on the biggest and newest ship. They still have major staff issues- they are trained only to look for the burgundy or dark blue card- the rest of us feel like almost GOLD travelers . LONG waits for ordering in MDR- specialty restaurants chaotic- should be able to book online. Too many people make reservations then do not show or cancel. Rudest travelers of any ship we have been on other than Carnival- elevators stop- with 10 on board and five more squeeze in with no comment!!! Watch your bill on this ship- you order one of your three free drinks at 7 pm in MDR- they charge you!!!! You watch them take your towel and forget to scan- on your bill !!! Best way to deal with poor staff attitude and never " exceeding my expectations " as on previous ( almost 200 ) RCL cruises is to stay out of the way and not use the amenities you so hoped to experience.

They honor STAR and suites- too bad for Diamond PLUS folks

Harmony of the Seas Cruise Review by timberpines2

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Trip Details
Wanted to honor our milestone with a cruise line that really valued D, D+ traveler- on the biggest and newest ship. They still have major staff issues- they are trained only to look for the burgundy or dark blue card- the rest of us feel like almost GOLD travelers .

LONG waits for ordering in MDR- specialty restaurants chaotic- should be able to book online. Too many people make reservations then do not show or cancel.

Rudest travelers of any ship we have been on other than Carnival- elevators stop- with 10 on board and five more squeeze in with no comment!!!

Watch your bill on this ship- you order one of your three free drinks at 7 pm in MDR- they charge you!!!! You watch them take your towel and forget to scan- on your bill !!!

Best way to deal with poor staff attitude and never " exceeding my expectations " as on previous ( almost 200 ) RCL cruises is to stay out of the way and not use the amenities you so hoped to experience.
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Cabin Review

Cabin
NICE touch nite light in bath. New ship with Toilet Paper wad keeping plastic balcony separator from rattling???? Yup - they cleaned balcony- took wad- rattled one whole night at sea!!!
  Harmony of the Seas Deck Plans