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Having traveled on Celebrity Cruises for our first cruise last September, we thought we'd try Norwegian. Our expectations were only partially met and the shore excursion to Puerta Vallarta was a scam. We had a balcony and while there was enough space for the suitcases to go underneath the bed, the room it was tight but very liveable. The room attendants were pleasant and always in good spirits. The same could not be said for wait staff nor those working in the buffet. They did their job efficiently but most seemed to have stopped by the medical centre on the way in to get a personality bypass. There were a couple of highlight shows like the Magician and Cirque style circus while the house band Band On The Run was more like an RSL troupe. The pool area was always crowded although the pools themselves were not. However you could always find a lounge, and the quiet area was a bonus for those looking to escape the shenanigans next to the pools and the accompanying bars. If there was a drawback it was the lack of wait staff around the pool asking people for drinks and also in several bar areas. That was one of the advantages of Celebrity, was that where ever you ventured there was sure to be a waiter approach you for drinks. Not Norwegian. The restaurants were varied and well serviced and the meals were more than adequate. One downside was the constant pitching to sell instant lottery tickets which came with free raffle tickets for an upcoming cruise. Every time there was a show or a function, out would come the spruiker, last chance this, last chance that. Even when they went to conduct the raffle they were still pushing instant lottery tickets - tickets that did not designate how many were on offer, your chances of winning (ie 1 in 2000) etc. Even there Deal Or No Deal game, which cost $US20 to buy a card, only handed out $130 and $89 and the money was toom credit - not cash despite some 50-100 tickets being sold. The scam: As for Puerta Vallerta. We did the Mexican Fiesta. The tour guide was annoying at best, nauseating at worst. When we got the to the Tequila factory, the deal included luinch and a drink. The drink was cordial in a plastic cup although none of the 40 people on our group knew that so when the waiter asked if we would like Margaritas - no mention of price or offering any other drink, just the flavours available - the entire group said yes. After lunch the waiter started asking everyone for $US6. There were several who didn't pay and other, like us, tried to reason with the tour guide that this was never explained by the waiter. The tour guide became aggressive "Amigos, you must pay". It left a bad taste in everyone's mouth. The waiter's then had the audacity to ask for tips. We did not do another on-shore excursion after this. Overall, the room was great, the food was fine and the boat was sufficient although it had too many dead ends.

Nice ship but too much hustling

Norwegian Jewel Cruise Review by Carts

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Trip Details
Having traveled on Celebrity Cruises for our first cruise last September, we thought we'd try Norwegian. Our expectations were only partially met and the shore excursion to Puerta Vallarta was a scam. We had a balcony and while there was enough space for the suitcases to go underneath the bed, the room it was tight but very liveable. The room attendants were pleasant and always in good spirits. The same could not be said for wait staff nor those working in the buffet. They did their job efficiently but most seemed to have stopped by the medical centre on the way in to get a personality bypass.

There were a couple of highlight shows like the Magician and Cirque style circus while the house band Band On The Run was more like an RSL troupe.

The pool area was always crowded although the pools themselves were not.

However you could always find a lounge, and the quiet area was a bonus for those looking to escape the shenanigans next to the pools and the accompanying bars.

If there was a drawback it was the lack of wait staff around the pool asking people for drinks and also in several bar areas. That was one of the advantages of Celebrity, was that where ever you ventured there was sure to be a waiter approach you for drinks. Not Norwegian.

The restaurants were varied and well serviced and the meals were more than adequate.

One downside was the constant pitching to sell instant lottery tickets which came with free raffle tickets for an upcoming cruise.

Every time there was a show or a function, out would come the spruiker, last chance this, last chance that. Even when they went to conduct the raffle they were still pushing instant lottery tickets - tickets that did not designate how many were on offer, your chances of winning (ie 1 in 2000) etc.

Even there Deal Or No Deal game, which cost $US20 to buy a card, only handed out $130 and $89 and the money was toom credit - not cash despite some 50-100 tickets being sold.

The scam:

As for Puerta Vallerta. We did the Mexican Fiesta. The tour guide was annoying at best, nauseating at worst. When we got the to the Tequila factory, the deal included luinch and a drink.

The drink was cordial in a plastic cup although none of the 40 people on our group knew that so when the waiter asked if we would like Margaritas - no mention of price or offering any other drink, just the flavours available - the entire group said yes.

After lunch the waiter started asking everyone for $US6. There were several who didn't pay and other, like us, tried to reason with the tour guide that this was never explained by the waiter. The tour guide became aggressive "Amigos, you must pay". It left a bad taste in everyone's mouth. The waiter's then had the audacity to ask for tips.

We did not do another on-shore excursion after this.

Overall, the room was great, the food was fine and the boat was sufficient although it had too many dead ends.
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Cabin Review

Balcony
Cabin BC 9548
Like all ship rooms it's slightly small and the bathroom is not for the obese.
We are average sized people so it suited us and even better there's a sliding door on the toilet and the show - bonus!
Can't fault really. If you're picky and want lots of space, you'll be be disappointed but it's exactly what we though it would be like.
Slight tight getting past the end of the bed though.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins