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We chose this cruise because we love to end up at home, no travel day at the end. We had been on ship in January and you can view my rave review on this site. We loved the whole experience. It was an eye opener, all the changes in a couple of months and not is a happy way. The positives: The staff, the service, the cabin attendants, the food, and the entertainment all wonderful. Professional, attentive, and appropriate to audience. After that you may think, what more is there on a cruise that's important - well fed and entertained by genuinely engaged people. The issues: The se Asian/Dutch colonial culture has suddenly gone. The differentiation from other midstream carnival lines has gone away. Good food, good entertainment - princess or celebrity, or royal Caribbean. Holland has always had a little Dutch colonial kind of niche but it has gone. Since January! No more, are there curries or Indonesian entrees on the dinner menu, yes some times available at lunch on lido but ... no Indonesian or Phillip into crew shows., no modified chongsams on lady servers. No Indonesian lunch. Apart from the cultural shift - the activities - well, new "when and where" except it has a daily insert which really/sort of tell you what's going on- but it's not dated so if it gets mixed with the other paper you receive daily, who knows what's going on. The majority of activities were cash driven. Never seen so many sidewalk junk sales, spa seminars, jewelry eminars, slot tournaments, wine tastings and art auctions . But minimal enrichment, BBC earth was great, but no engineer or about the Panama Canal before transit?! No bridge, no crafts, no photo contest, not much of anything. There seemed to be midmanagement problems starting with cruise director, no culinary arts person, no mariner hostess. Cruise director - very personable but ... if holland still has gala nights, maybe the cruise director should have a tux to respect the passengers who like to dress up?, maybe he should announce when the ship is cleared instead of telling us to sit tight , maybe his staff should not be loud and rude in the show lounge during performances. In San Diego, the senior management including the CEO got on - one would expect a kick up in the ambience on board - not so much. Not one of them ever communicated with the guests - as a group they were loud, obnoxious and drunk in public. Next time go to Vegas where no one knows you! However that would align the significant cultural change, Botoom line, we are 4 star mariners and are wondering why choose holland as all lines have good food, good entertainment, and good service. It's the differentiators that make it unique.

Lots of changes

Oosterdam Cruise Review by Callie28

14 people found this helpful
Trip Details
We chose this cruise because we love to end up at home, no travel day at the end. We had been on ship in January and you can view my rave review on this site. We loved the whole experience. It was an eye opener, all the changes in a couple of months and not is a happy way. The positives:

The staff, the service, the cabin attendants, the food, and the entertainment all wonderful. Professional, attentive, and appropriate to audience. After that you may think, what more is there on a cruise that's important - well fed and entertained by genuinely engaged people.

The issues:

The se Asian/Dutch colonial culture has suddenly gone. The differentiation from other midstream carnival lines has gone away. Good food, good entertainment - princess or celebrity, or royal Caribbean. Holland has always had a little Dutch colonial kind of niche but it has gone. Since January! No more, are there curries or Indonesian entrees on the dinner menu, yes some times available at lunch on lido but ... no Indonesian or Phillip into crew shows., no modified chongsams on lady servers. No Indonesian lunch. Apart from the cultural shift - the activities - well, new "when and where" except it has a daily insert which really/sort of tell you what's going on- but it's not dated so if it gets mixed with the other paper you receive daily, who knows what's going on. The majority of activities were cash driven. Never seen so many sidewalk junk sales, spa seminars, jewelry eminars, slot tournaments, wine tastings and art auctions . But minimal enrichment, BBC earth was great, but no engineer or about the Panama Canal before transit?! No bridge, no crafts, no photo contest, not much of anything. There seemed to be midmanagement problems starting with cruise director, no culinary arts person, no mariner hostess.

Cruise director - very personable but ... if holland still has gala nights, maybe the cruise director should have a tux to respect the passengers who like to dress up?, maybe he should announce when the ship is cleared instead of telling us to sit tight , maybe his staff should not be loud and rude in the show lounge during performances.

In San Diego, the senior management including the CEO got on - one would expect a kick up in the ambience on board - not so much. Not one of them ever communicated with the guests - as a group they were loud, obnoxious and drunk in public. Next time go to Vegas where no one knows you! However that would align the significant cultural change,

Botoom line, we are 4 star mariners and are wondering why choose holland as all lines have good food, good entertainment, and good service. It's the differentiators that make it unique.
Callie28’s Full Rating Summary
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Cabin Review

Signature Superior Verandah Suite
Cabin SY 8052
Excellent cabin great veranda
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews