The glaring issues were the poor, never to be seen cruise director and THE WORST DJ at sea. A cruise director should be seen about the ship all day and night long. I have no idea where the cruise director John could possibly be at any given time, but it was NOT entertaining the guests. He did make an appearance every night after the shows in the theater for about three minutes, never to be seen again, except for his way-too-hard music trivia. The Activities Director, Justin, was the main source of entertainment on this ship. He was constantly around anytime anything was going on around the ship. He refereed the pool games, taught line dance classes and generally made sure we all had a great time.
The DJ was horrific at all times. He could not mix music together in any way, shape or form. Why wear headphones on your ears if you don't know how to use them to mix. Plus, mixing is not done on a DJ controller and a laptop pc, so it's super easy if you have even a drop of talent, which DJ Garcia did not. Every time a new song was getting ready to play, you could hear him stutter or scratch the intro of the next song. It was jarring to the ears and the music was plain bad, If nobody is on the dance floor, change up the music.
Those big negatives are why I gave the cruise a three star review.
On the positive side, staff, service and food were all excellent. We ate in both the dining room and in the buffet and found them both to be consistently good every night. My only complaint about the food, is the lack of a late-night or 24 hour eatery, like most other cruise lines offer. This was especially important since we two overnight stays in New Orleans. People stumbling back to the ship at 2 or 3 am had nothing to eat since the buffet closes at midnight and even the buffet is VERY limited after dinner hours.
The ship was clean and well-maintained. The staff excelled in every way in every department. We had the classic drink package and never had to wait for drinks at any of the bars. Servers were constantly asking us poolside if we needed more drinks, which was nice.
The shows were good, but not great. The ship cast has many shortcomings when it comes to singing. There was only one woman, Ashlie-Amber that could sing and she did it well. She needs to be a real recording artist. The others were average and downright bad. All three productions shows were medleys of songs with no plot or theme, so they were boring. Most ships now show Broadway musicals, like Hairspray, Chicago, etc.
This cabin in an partially obstructed view veranda or balcony cabin. It's a great size and one of the better obstructed view cabins, because you are between two lifeboats, so you get a better view. Excellent cabin steward, excellent location, close to the elevators and stairs, but not close enough to hear noise. It's a quiet cabin and we had no complaints about the cabin at all.