Norwegian Epic Review

4.5 / 5.0
4,409 reviews

Epic Fail is Right!

Review for the Caribbean Cruise on Norwegian Epic
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ConsumerIsKing
2-5 Cruises • Age 50s

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Additional details

Sail Date: Nov 2016
Cabin: Mid-Ship Balcony

We wanted to take our friends on a cruise to show them how much fun cruising Can be as they had never been. It was my 50th birthday and we couldn't of been happier. Until we realized what an epic fail and embarrassment Norwegian Cruise line proved to be. We have sailed carnival and we have sailed Royal Caribbean And decided to try NCL. We were so disappointed.

The service was horrible! the crew is being treated like slaves is my best logical guess and they are so overworked and exhausted. Indeed one of the staff told me that was the case. the service is sorely lacking. There was never any one to get you a drink and the bars are always crowded. You were not pampered like you are on other cruises I've sailed.

The adult pool was so disappointing!! . It was more like a little square box that you soak your feet in. I'm not kidding. The other pools were either being cleaned or filled with kids. This was not a way to relax. The rooms had no coffee the entire time and we were told they were out.

Cabin Review

Mid-Ship Balcony

Cabin BB

Not great!! No real bathroom -only a curtain to separate the shower and the toilet from the rest of the room. Carpet very dirty and filled with sand. No toiletries to speak of. And the bed was so small. I'm only 5'2 and my feet hung off of the end.

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