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We have sailed on many cruises and have not been as disappointed as we were on this ship. We have sailed Carnival, Norwegian, Holland America, Costa, and are Diamond on RCL. On the day of departure we left 3 hours late due to the unfortunate shootings at the airport the day before. Kudos to RCL for waiting for people and their luggage! RCL was exceeding our expectations already Then everything rolled down hill fast. We went to Johnny Rockets for dinner and ordered burgers. Very gristly meat that you could hardly chew. Mentioned it to the server and he said he would get us another one....no thanks! Would not take it off bill. Another night we ate at Chops, slow service, and certainly not the quality of meat that we have been accustomed to, and the red velvet cake was very dry. On day 6, my husband ended up with food poisoning eating at Salernos pizza. Needless to say we didn't gain any weight on this cruise!!!!! Another thing...room service...you are now charged $3.00 for eggs...really?? When we got to get into our cabin, there was a dental pick and dental floss on the carpeting..was it ever vaccumed after the last cruise? On departure day my husband forgot his Cubs jacket and his cell phone laying on the bed. He didn't realize it until we went through customs. No problem..cabin attendant will turn it in....wrong!! I called RCL and they said they would look into it. Called next day and said it was not turned in. Hmmm..funny how that worked, when he knew for fact where he left it. Hopefully this does not carry over to the other ships. We are sailing on the Oasis in March and hopefully RCL will be back on track for their excellent service we have been accustomed to. If not...time to look into other cruise lines!!! THE BEST THING ON THIS CRUISE WAS THE 7TH HEAVEN BAND!! BAR NONE, TOP NOTCH

Very Disappointing!!!!

Harmony of the Seas Cruise Review by kilkenny2

16 people found this helpful
Trip Details
We have sailed on many cruises and have not been as disappointed as we were on this ship. We have sailed Carnival, Norwegian, Holland America, Costa, and are Diamond on RCL.

On the day of departure we left 3 hours late due to the unfortunate shootings at the airport the day before. Kudos to RCL for waiting for people and their luggage! RCL was exceeding our expectations already

Then everything rolled down hill fast. We went to Johnny Rockets for dinner and ordered burgers. Very gristly meat that you could hardly chew. Mentioned it to the server and he said he would get us another one....no thanks! Would not take it off bill.

Another night we ate at Chops, slow service, and certainly not the quality of meat that we have been accustomed to, and the red velvet cake was very dry.

On day 6, my husband ended up with food poisoning eating at Salernos pizza.

Needless to say we didn't gain any weight on this cruise!!!!!

Another thing...room service...you are now charged $3.00 for eggs...really??

When we got to get into our cabin, there was a dental pick and dental floss on the carpeting..was it ever vaccumed after the last cruise? On departure day my husband forgot his Cubs jacket and his cell phone laying on the bed. He didn't realize it until we went through customs. No problem..cabin attendant will turn it in....wrong!! I called RCL and they said they would look into it. Called next day and said it was not turned in. Hmmm..funny how that worked, when he knew for fact where he left it.

Hopefully this does not carry over to the other ships. We are sailing on the Oasis in March and hopefully RCL will be back on track for their excellent service we have been accustomed to.

If not...time to look into other cruise lines!!!

THE BEST THING ON THIS CRUISE WAS THE 7TH HEAVEN BAND!! BAR NONE, TOP NOTCH
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