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It was our second time with the Epic and we thought it would be a great idea to spent new year on board. The crew was not polite even rude at sometimes the officers where rude and were apparently a bit tired, the food is almost all extra charged ( not one price but almost all alla carte also in the Manhattan room) I don't mind this but then the quality needs to be much better. They changed a lot of staff apparently a lot of Romanian,Indian and Chinese crew instead of other European and Philippino crew it makes a big difference. The turkish head of the hotel officers was walking around like a dril sergeant and his french boss was never around. the ship was way to full it was impossible to get a chair by the pool because everything was taken. This ship is there to take your money and don't want to give you back any service. the rooms where not as clean as you suppose to have the balcony was never touched and the glass was dirty all the time in the BVI we where next to the Disney and then you think gee maybe I should have done that one how clean and pretty the spiegeltent show is great, but this ship is getting down in quality fast I could write more negative but i need to work and get ready for a next cruise the Epic was once great no its terrible so no more epic for us. this was not EPIC

What a dissapointment

Norwegian Epic Cruise Review by Markymarc

10 people found this helpful
Trip Details
  • Sail Date: December 2016
  • Destination: Caribbean
  • Cabin Type: Balcony
It was our second time with the Epic and we thought it would be a great idea to spent new year on board.

The crew was not polite even rude at sometimes the officers where rude and were apparently a bit tired, the food is almost all extra charged ( not one price but almost all alla carte also in the Manhattan room) I don't mind this but then the quality needs to be much better.

They changed a lot of staff apparently a lot of Romanian,Indian and Chinese crew instead of other European and Philippino crew it makes a big difference. The turkish head of the hotel officers was walking around like a dril sergeant and his french boss was never around.

the ship was way to full it was impossible to get a chair by the pool because everything was taken.

This ship is there to take your money and don't want to give you back any service.

the rooms where not as clean as you suppose to have the balcony was never touched and the glass was dirty all the time in the BVI we where next to the Disney and then you think gee maybe I should have done that one how clean and pretty

the spiegeltent show is great, but this ship is getting down in quality fast

I could write more negative but i need to work and get ready for a next cruise the Epic was once great no its terrible so no more epic for us.

this was not EPIC
Markymarc’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
Service
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Cabin Review

Balcony
Cabin BD
The dirt from other people was stil in the cabin like white stuff to hang decorations etc.

the balcony was never touched and had human hair in the drain
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews