We have been on 10 Cross Atlantic cruises. This is the worst of 5 on NCL. the Spirit is old and should be retired. Many things did not work. Entertainment was sub par. The staffing was too few to handle the population, but must say worked very hard to keep up. Often ran out of various foods at breakfast and dinner ( no anchovies on Ceaser Salad )for the most part food was good. The gym was too small and workout area was restricted to paid classes.
Sailing 16 days at sea and only got a chair by the pool ( seldom open ) one time.The only other time was after 3:30 pm. Rules never followed in any venue. Photo of saved chairs, brought to staff and service desk , nothing happened. Some people saved 2 sets of chairs at 6:30 am, 2 in sun 2 in shade, even had a foursome do 4 and 4. Our room steward had 14 to rooms to do on her own ( wonderful lady ) but also given projects to do at the same time. Our entire shower fixture needed to be replaced on 1st. day ( no hot water ) many others told me the same. Numerous deck chairs were broken and unavailable.
All the multiple cruisers I have spoken to, all agree, “ They will never get on this ship again”. We are Latitudes Members, Sliver, now Gold, means nothing for price or service. Have never gotten an upgrade or any discounts. Bought this a year in advance. Everyone else got free stuff if they waited. I won't be doing that again. I Had planned to celebrate our 40th. anniversary on the NCL Dawn to Bermuda, not happening.