Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

Had a great time.

Review for the Mexican Riviera Cruise on Norwegian Jewel
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happywanderer856
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Oct 2016
Cabin: Obstructed Oceanview

This was our first time cruising on Norwegian, and also our first time to the Mexican Riviera. We were excited to visit Puerto Vallarta, Mazatlan and Cabo San Lucas.

Embarkation was fast. We easily got through the security and check-in lines, and were directed to sit in chairs until our embarkation group was called. We didn't have long to wait until we were called. Photographers took our embarkation picture just before we rode the escalator up to the ship. When we got onto the ship, we were in the Crystal Atrium, which is the main lobby area. This ship did not have the "wow" factor of other ships, however I found it to be very comfortable and easy to navigate.

We enjoyed the variety of dining choices available on this ship. There was always food available somewhere on the ship. We typically ate breakfast and lunch at the buffet, which offered a wide variety of options. We ate dinner at O'Sheehans during Sunday night football. The food was good but the service was slow. In their defense, it was the first night on the ship and it was very crowded for the football game. We didn't care about the slow service because we were there for the duration of the game anyway. On the other nights, we ate at Tsar's Palace and Azura. We thought Tsar's Palace was beautiful - this was our favorite restaurant. We only had to wait to be seated once (at Azura). We were given a pager and we sat in a lounge and listened to music until we were called - it only took about 10 minutes. The food in the restaurants was generally good, but the desserts in the dining rooms were disappointing. I much preferred the desserts in the buffet. Service in the dining rooms was always very good.

Cabin Review

Obstructed Oceanview

Cabin OK

We booked an obstructed ocean view room 8070. It was quite obstructed by a tender boat, but you could see out in the upper left hand portion of the window. I just like to have daylight - the view isn't really important because we don't spend that much time in our room. The room was long and narrow. This room was smaller than similar staterooms on other cruise lines. Even though there were only 2 of us, we seemed to always be in each other's way. The bed and pillows were comfortable, and there was plenty of storage space. Our room stewardess was very efficient. Our room was always made up, with clean towels provided (when we left them on the floor for changing) and ice. The room was very quiet. I almost never heard any noise from the hallway, and nothing from above or below. The only time it was noisy was the morning of Cabo San Lucas when they were lowering the tender boats. Since one was right outside our window, it was very loud. Overall, I found the location of the room to be convenient. I wish that the lighting in the room was brighter. Everything in the room was in good repair.

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