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This was our 12th cruise and our second celebrity cruise. We were really looking forward to our cruise on the Reflection as we had so much enjoyed our cruise on the Equinox. The ship was beautiful and very easy to get around on. The room stewards and restaurant staff were outstanding and took very good care of us for the entire 16 days. We also very much enjoyed the "Beyond the Podium" lecture series with Ian and Melinda. We did feel that there was a lack of entertainment during the day and the theater was closed for the first 6-7 days due to the staff practicing for a show forcing the popular lectures and bingo into small inadequate venues. For example, between 10:00 am and 2:00 pm all there was to do was go to an art auction or a talk regarding the spa and their products. We personally felt that by comparing pricing with other cruise lines you were above industry standards. Three bingo cards were #39.00, other lines $25.00. House martini was $15.30 with tip. We also felt that the specialty restaurants were especially over priced. We felt that there was an overall atmosphere of class separation. We were continually reminded that the more opulent staterooms and their passengers were privileged by the cruise line and received selective treatment. For example our balcony statement room did not even offer bath gel. When I asked if I could get some I was politely told by the room steward that he would try to get some, however, it was not offered in our class of stateroom. However, our greatest disappointment was the Opus Dinning Room and the Open Court Buffet. The dining room menus in particular lacked variety, imagination and creativity. The daily dinner menu had a very limited number of dishes to select from. Usually six items were on the menu, however, one or two of them were vegetarian. It appears that the menu item and selection are driven more by profit then by customer satisfaction.

Disappointment

Celebrity Reflection Cruise Review by richyj

8 people found this helpful
Trip Details
  • Sail Date: April 2016
  • Destination: Transatlantic
  • Cabin Type: Deluxe Ocean View with Verandah
This was our 12th cruise and our second celebrity cruise. We were really looking forward to our cruise on the Reflection as we had so much enjoyed our cruise on the Equinox. The ship was beautiful and very easy to get around on. The room stewards and restaurant staff were outstanding and took very good care of us for the entire 16 days. We also very much enjoyed the "Beyond the Podium" lecture series with Ian and Melinda. We did feel that there was a lack of entertainment during the day and the theater was closed for the first 6-7 days due to the staff practicing for a show forcing the popular lectures and bingo into small inadequate venues. For example, between 10:00 am and 2:00 pm all there was to do was go to an art auction or a talk regarding the spa and their products.

We personally felt that by comparing pricing with other cruise lines you were above industry standards. Three bingo cards were #39.00, other lines $25.00. House martini was $15.30 with tip. We also felt that the specialty restaurants were especially over priced. We felt that there was an overall atmosphere of class separation.

We were continually reminded that the more opulent staterooms and their passengers were privileged by the cruise line and received selective treatment. For example our balcony statement room did not even offer bath gel. When I asked if I could get some I was politely told by the room steward that he would try to get some, however, it was not offered in our class of stateroom.

However, our greatest disappointment was the Opus Dinning Room and the Open Court Buffet. The dining room menus in particular lacked variety, imagination and creativity. The daily dinner menu had a very limited number of dishes to select from. Usually six items were on the menu, however, one or two of them were vegetarian. It appears that the menu item and selection are driven more by profit then by customer satisfaction.
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