Caribbean Princess Review

4.0 / 5.0
2,773 reviews

Disappointing

Review for the Western Caribbean Cruise on Caribbean Princess
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PKVacation
2-5 Cruises • Age 50s

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Additional details

Sail Date: Feb 2016
Cabin: Mini-Suite with Balcony
Our green bathwater.
Water was improving but still not useable.
Water improved but still not trusted.
Mold/filth in the shower.
Mold/filth in the shower.
Mold/filth in the shower.
Mold/filth in the shower.
The couch in our mini-suite.
Stateroom tap water next to bottled water.
Worn railing.  Not taking care of this once beautiful ship.
Patio furniture in mini-suite.  Should take care when doing paint touch up.
More paint drips.  Just no evidence of general care and attention to detail
Poor ship not being loved.

My husband and I sailed for our anniversary last week out of Houston on the Caribbean Princess. It was our third cruise, second on Princess. This trip was NOTHING like our experience on the Tahitian Princess 13 years ago. We decided to upgrade to a mini suite for the larger shower/bathtub combination. Overall, we had a great time in the ports and enjoyed spending time together. I have never wanted a vacation to end before this trip and could not wait to get off the ship.

I am fine with an older ship (only 11 years old) but there is a difference between older and not taken care of properly. Our experience with the food, water quality and stateroom/ship maintenance needs take the forefront. The rest still heavily contributed to our disappointment.

We have notified our travel agent (with pictures) and have completed the online survey form with Princess. Although it has only been a few days, we have not heard anything back yet. If I was a future or prospective passenger, I would want someone to tell me about their experience.

Cabin Review

Mini-Suite with Balcony

Cabin MD

Cabin size was good, including the bathroom, closet and balcony. Cabin was dirty, worn and the water was brown/yellow. We were not able to use our stateroom bathroom for half of the cruise.

Port Reviews

Cozumel

Excellent tour. Good food, clean restaurants, small groups, cold beer. A highlight of our trip.

Roatan

Nice facility, clean bathrooms and grounds. Too many people trying to sell things on the public portion of the beach. There were enough beach chairs but too many people on the beach and in the water. Bar and band were great. Food just OK overall but fruit was good.

Belize City

Very informative, fun and professional staff. Another highlight of our tour. The treck to the park was long but worth it. Staff carried our raft to the "top", did not see this with other tours in the area. We ended up with a private trip through the caves.

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