In Summary
1. In our opinion, Viking Cruises is more a marketing company than a holiday provider. Marketing is what they do best, full of promises, fabulous photos and presentations to make you believe you'll be travelling with the best cruise line in the World. Comparing Viking's handling of our complaint with the volume of their marketing material sent simultaneously by email and post, Viking's priority is marketing.
2. Our cruise was ruined by loud mechanical noises which kept us (and many others) awake every night. Viking staff did absolutely nothing about it, other than to make us feel like fussy, inexperienced passengers. Instead of putting things right, Viking staff tried to cover it up.
Although small, it was clean and comfortable. It really was just somewhere to sleep.
Again, the lovely weather made this a treat and if you're interested in history and the story about Richard the Lion Heart's capture and imprisonment, then Durnstein is a must.
More lovely weather and a super guide made this worthwhile.