Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

Cruise marred by bad customer service

Review for the Mexican Riviera Cruise on Norwegian Jewel
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Snowfall by Lakeside
First Time Cruiser • Age 30s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Dec 2015

So good things first:

A.) This was our first cruise and the embarkation / disembarkation at all the ports (including LA) was fast. We were particularly worried about the disembarkation at LA because we had a flight to catch, but there were no problems there (ship arrived at 8am, we were at LAX with our luggage by 10:30am).

B.) Food, entertainment (especially the acrobatics and the magic show) and on-board activities were great.

Cabin Review

Port Reviews

Los Angeles

Nice waterfront area with free trolley service.

Mazatlan

We walked around Old Mazatlan then walked to the beach. Took the taxi to the Golden Zone. Entire area is gorgeous and locals are very friendly.

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