We cruise a lot. This was ho-ho-horrible! Our Christmas Cruised ruin when the Lido Deck Balcony room we booked flooded due to a broken pipe in the Floor which for 3 days we asked the Cabin Steward to report and have fixed. It was not until we had water 2 inches deep through MOST of our room did he call maintenance. We lost use of our room for 2 days while they ran blowers 24 hours to try and dry out the carpet. The hair dryer literally became a flame thrower burning my hair when it short circuited due to the flood in the floor we were unaware at that time we had. When I filed the "report" 11 months later we STILL had not received our future cruise minimal 20% off credit of a future cruise discount--and when pressed they cheated us by $88.00 and told us it would take 7-10 more business days to process in the lesser amount.

In all Carnival, acted in bad faith. We had cruised with them over 5 Christmases, paid for 5 passengers for 5 years, and had shore excursions through them at every port x 5 people. You would think our businesses might have mattered considering we ALWAYS paid the premium for holiday cruises. I am done with them. Royal Caribbean will be getting ALL of my future business from now on. Save your money and do not bother with the "no-fun" ship unless you like aggravation and irritation instead of having a good time.