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A group of 30 of us took Costa Diadema this summer and it was by far the worst cruise we have ever been on. We go on a cruise almost every year and this was our horrible experience... -Water glass 1.50, everything had a price even coffee and ice cream -Pool was way too small we would have to fight over chairs every time one of us got up there was not enough chairs for everyone on the cruise -Every worker was rude, not polite -Every day new passengers came on the cruise and everything would close for 1 hour while we are at sea to do a fire drill every single day, you can't even buy water -there was No food on the ship, no food when get back on boat and no buffet for dinner if you are hungry during day you can't eat. Dinning room food was okay service was horrible only way to eat good is to pay 30 euros a night at the other restaurants -My Baby cousin wanted French fries at 6 because she was hungry and they wouldn't give her them because her seat dinning was late even though the fries were already made. -there was No air on ship it was cooler outside -To get on the ship they gave us numbers to be called where we waited one hour when we were supposed to have priority check in and then we just cut the line or else we would've waited for 3 more hours for number 22 to be called. -Once on the ship luggages were missing they kept them hiding in the luggage storage for some reason and then u have to go pick it up and find it yourself -Breakfast buffet was not breakfast it only consisted of bread and crossaints if you wanted a real breakfast with eggs and pancakes you would have to get to the dining room before 9 or else they wouldn't serve you. -Casino only can cash 1,000$ at a time if you will more you have to wait every 20 minutes to cash chips in. -bad customer service no one speaks English would never travel on another costa cruise ever again!

Horrible!

Costa Diadema Cruise Review by Angr

8 people found this helpful
Trip Details
A group of 30 of us took Costa Diadema this summer and it was by far the worst cruise we have ever been on. We go on a cruise almost every year and this was our horrible experience...

-Water glass 1.50, everything had a price even coffee and ice cream

-Pool was way too small we would have to fight over chairs every time one of us got up there was not enough chairs for everyone on the cruise

-Every worker was rude, not polite

-Every day new passengers came on the cruise and everything would close for 1 hour while we are at sea to do a fire drill every single day, you can't even buy water

-there was No food on the ship, no food when get back on boat and no buffet for dinner if you are hungry during day you can't eat. Dinning room food was okay service was horrible only way to eat good is to pay 30 euros a night at the other restaurants

-My Baby cousin wanted French fries at 6 because she was hungry and they wouldn't give her them because her seat dinning was late even though the fries were already made.

-there was No air on ship it was cooler outside

-To get on the ship they gave us numbers to be called where we waited one hour when we were supposed to have priority check in and then we just cut the line or else we would've waited for 3 more hours for number 22 to be called.

-Once on the ship luggages were missing they kept them hiding in the luggage storage for some reason and then u have to go pick it up and find it yourself

-Breakfast buffet was not breakfast it only consisted of bread and crossaints if you wanted a real breakfast with eggs and pancakes you would have to get to the dining room before 9 or else they wouldn't serve you.

-Casino only can cash 1,000$ at a time if you will more you have to wait every 20 minutes to cash chips in.

-bad customer service no one speaks English would never travel on another costa cruise ever again!
Angr’s Full Rating Summary
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Ages 3 to 6
Service
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