I usually do not write reviews, but my experience on this trip has caused be to change my mine. I have taken cruises on various lines for over 20 years (Royal Caribbean, Carnival, Celebrity and Norwegian).
For this trip I was traveling with a group of about 50 adults and children. (Speaking with member of my party, none of the children used the children's Club).
On my first night out, myself and three other friends went to the dinning room (crossings) for dinner. We were seated and proceeded to be ignored by the wait staff. We did not see our Waiter for 15 min, no drinks, bread, nothing. Others around use were being waited on. It appeared that those that were non-white were made to wait. I have never been on a cruise were the wait staff totally ignores a guest and provided no apology once they got around to the table.
I travel alone and found the cabin to be very small. It was kept clean, but the closest had an smell, like burning electrical wiring or smoke.