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We left the ship in Rome after 36 days on a ship riddled with respiratory illness. The ship itself was well maintained and comfortable. That's where the good news ends. Health - A high percentage of the passengers, like ourselves, succumbed to a highly infectious respiratory illness which lasted for the entire cruise. The medical staff were tantamount to useless. The supply of medicine was virtually non existent, to the extent that hundreds of passengers were forced to obtain appropriate medicines at various ports of call. Passengers were charged 80 Euros per visit to the ship's Doctor plus the cost of inadequate medicine by the ship's medical staff. It appeared no attempt had been made to minimise the risk of continuous infection. Food - The food on board was appalling. The meat, poultry and fish all overcooked. The food in the buffet on deck 13 was almost inedible, I have eaten better food from an army field kitchen. Service - The service in the restaurants was average. There were far too many passengers onboard which resulted in tables being that close together you could not move without disturbing someone. Some of the wait staff, who were mostly Indonesian, were polite and capable, others were rude and arrogant. The service in the bar areas was however generally good, although it was obvious there was insufficient staff to cope with the number of people requiring their services. Internet - The internet service was an extremely expensive disgrace. 69 Euros for 8 hours of which perhaps 30 minutes was usable time. A complaint about the internet being so poor emails could not be sent resulted in the response "It's not for emails" from a member of the ship's Italian staff. Drinks packages - These packages were pre purchased. The packages detailed what types of drinks alcoholic and non alcoholic that formed part of the package. A number of different types of spirits and liqueurs that were part of the package ran out half way through the cruise and were not replaced. An enquiry to a crew member relating to when this would be rectified resulted in a shrug of the shoulders. Needless to say they were not replaced. Smoking - Smoking was permitted on deck 13 despite the presence of young children and people eating food. Summary - The 2015 Gallipoli cruise was a major disappointment. It was a very expensive exercise that did not deliver the promises made. The tours of Gallipoli and the dawn service were however very good. The cruise overall was not value for money, it was advertised as a luxury cruise, it was far from luxury. I would not recommend the MSC cruise line to anyone.

An appalling rip off.

MSC Orchestra Cruise Review by Stumpy1278

1 person found this helpful
Trip Details
  • Sail Date: March 2015
  • Destination: Italy
We left the ship in Rome after 36 days on a ship riddled with respiratory illness.

The ship itself was well maintained and comfortable. That's where the good news ends.

Health - A high percentage of the passengers, like ourselves, succumbed to a highly infectious respiratory illness which lasted for the entire cruise. The medical staff were tantamount to useless. The supply of medicine was virtually non existent, to the extent that hundreds of passengers were forced to obtain appropriate medicines at various ports of call. Passengers were charged 80 Euros per visit to the ship's Doctor plus the cost of inadequate medicine by the ship's medical staff. It appeared no attempt had been made to minimise the risk of continuous infection.

Food - The food on board was appalling. The meat, poultry and fish all overcooked. The food in the buffet on deck 13 was almost inedible, I have eaten better food from an army field kitchen.

Service - The service in the restaurants was average. There were far too many passengers onboard which resulted in tables being that close together you could not move without disturbing someone. Some of the wait staff, who were mostly Indonesian, were polite and capable, others were rude and arrogant. The service in the bar areas was however generally good, although it was obvious there was insufficient staff to cope with the number of people requiring their services.

Internet - The internet service was an extremely expensive disgrace. 69 Euros for 8 hours of which perhaps 30 minutes was usable time. A complaint about the internet being so poor emails could not be sent resulted in the response "It's not for emails" from a member of the ship's Italian staff.

Drinks packages - These packages were pre purchased. The packages detailed what types of drinks alcoholic and non alcoholic that formed part of the package. A number of different types of spirits and liqueurs that were part of the package ran out half way through the cruise and were not replaced. An enquiry to a crew member relating to when this would be rectified resulted in a shrug of the shoulders. Needless to say they were not replaced.

Smoking - Smoking was permitted on deck 13 despite the presence of young children and people eating food.

Summary - The 2015 Gallipoli cruise was a major disappointment. It was a very expensive exercise that did not deliver the promises made. The tours of Gallipoli and the dawn service were however very good. The cruise overall was not value for money, it was advertised as a luxury cruise, it was far from luxury.

I would not recommend the MSC cruise line to anyone.
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Cabin Review

Cabin 11014
The cabin was small but adequate. The curtains were riddled with small holes. The bed was uncomfortable and the pillows terrible. Many passengers went ashore at the first port to purchase pillows.
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