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Sail Date: September 2017
My husband and I just returned from Italy with Uniworld on the "River Countess", 15 day tour called the "Splendors of Italy". The hotel in Milan, Florence, and Rome were very,very nice and the location in Milan and ... Read More
My husband and I just returned from Italy with Uniworld on the "River Countess", 15 day tour called the "Splendors of Italy". The hotel in Milan, Florence, and Rome were very,very nice and the location in Milan and Florence were fantastic. The ship was also very nice; the cabin size is average for a river cruise but very comfortable, (we loved having a candy dish full of chocolates in our room); the food was good, but not great; the entertainment was what I expected from a river cruise - a pianist/singer who was good; the service was exceptional and the staff was very friendly and accomodating; the ports were wonderful, the shore excursions were great, and the local guides were fantastic. Our cruise director, Agnes, was wonderful. Our biggest complaint was that the trip wasn't a few days longer, especially in Venice and Rome. In Venice it would have been nice to have an extra free day and in Rome, you really need at least two more days to see it all. Plus, since the hotel in Rome was not in the heart of the city, we would have liked to be given the opportunity to stay in town for the day or an afternoon and then to be picked up by the bus to retun to our hotel instead of finding transportation on our own. But we loved this trip and would recomend it to everyone. Read Less
10 Helpful Votes
Sail Date: October 2016
CroisiEurope should be proud of the staff on board the Michelangelo, they were magnificent, very helpful friendly and pleasant at all times, they clearly worked hard. The ship was spotless and the food absolutely wonderful. The cabins ... Read More
CroisiEurope should be proud of the staff on board the Michelangelo, they were magnificent, very helpful friendly and pleasant at all times, they clearly worked hard. The ship was spotless and the food absolutely wonderful. The cabins were roomy with plenty of wardrobe space for two and there was a large window in each. Air con or heating was standard at the flick of a button and cabins were cleaned thoroughly each day. I would say that it was great value for money. I would definitely recommend to all my friends, a holiday with a special difference. The tours and the cruising was excellent, Michelangelo docked every night by the quayside in Venice not too far from the Doges Palace and St Marks Square. During the day when not on an organised tour its possible to see lots of Venice using the vaporettos to get around. The atmosphere on board Michelangelo was very convivial with some form of entertainment on every night. Read Less
5 Helpful Votes
Sail Date: October 2016
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU ... Read More
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU countrys so take enough to last you until your 1st port of call.All merchandise has to add 18.5 % Vat so can work out more expensive than things look. We eat in the Windjammer due to my milk alleges there is always something i can eat in there but not as much choice as there used to be seems like instead of creasing prices for cruise there are putting less choice . Staff can not do enough for you but you may need to ask if you have alligies . look at booking trips before you go with outer trip companies as RC is appoximatly 30% more expensive. The shows are fair to excellent but this is a matter of fast. Casino i gamble for fun on the tables but not on this ship minimum chip value was 5 us dollers so if you just want to have a flutter then think again. We went on a cheep getaway so no frills state room the room was fine for 7 days .We normal book a suit so lots of things you get as the norm we did not have bur as i said this was a cheep getaway and as we are diamond guests we do have some free extras. Just want to add overall very good value for money superb i will do this ship again Read Less
9 Helpful Votes
Sail Date: October 2016
9 days "Sicily Splendors" was purchased in June 2016. We cruised on Windstar (Windsurf) before and knew about the warm crew approach, amazing food, long staying in the ports and all the other things smaller ships can offer. We ... Read More
9 days "Sicily Splendors" was purchased in June 2016. We cruised on Windstar (Windsurf) before and knew about the warm crew approach, amazing food, long staying in the ports and all the other things smaller ships can offer. We were in the different parts of Italy many times but not in Sicily. So the decision was easy. Embarkation was smooth and easy. We were upgraded to a higher deck - which was a nice surprise. Cabin was clean and kept clean all the voyage. The dining on Windstar ships is the one of the best you can get on a cruise ship. All the time 5* - breakfast, lunch, dinner, snacks, BBQ event - everything! The ports were interesting for us as I've mentioned. All around Sicily plus Malta and Gozo (small island next to Malta). Unfortunately due to the weather conditions in Gozo captain decided to stay one more night in Valletta so we couldn't see Gozo. But safety first and we spent a wonderful one more day in Malta - which was nice :) Special event was very well organized. Additional point to the Team. Miss the ship already and dream to come again! :) Read Less
7 Helpful Votes
Sail Date: October 2016
Trip of a lifetime. Uniworld does everything first class. I can't wait to book my next river cruise with them! The cabin was elegantly furnished, the food was local and gourmet. The shore excursions were led by the most knowledgeable ... Read More
Trip of a lifetime. Uniworld does everything first class. I can't wait to book my next river cruise with them! The cabin was elegantly furnished, the food was local and gourmet. The shore excursions were led by the most knowledgeable local tour guides available. From the moment you step onboard, the company's signature style of fabulous elegance is presented in full force. A large chandelier and leopard-skin circular sofa dominate the lobby, and natural light, fresh flowers and two parallel staircases combine to give passengers a warm welcome. River Countess might be elegant in style, but the dress code is resort casual. It caters to a predominantly English-speaking, retired clientele. After 10 years of service, River Countess underwent a total transformation in 2012, with more than $5 million worth of refurbishments. Immediately prior to its Italian debut, the ship received a few extra touches, including a pizza oven and a new tapestry behind the reception area. One of the most impressive spaces is the Sienna Salon Sky Lounge, a glass-walled conservatory-like cafe decked out with plants and outdoor furniture. On a blue-sky day, the cozy room lights up with sunshine. The main restaurant is also a sight to behold, with white leather booths, white tablecloths and white-tuxedoed waiters. Seven-night sailings are offered between April and November, with four nights spent in Venice, using the ship as a base. Other shore excursions -- to the historic and cultural delights of Verona, Bologna, Padua and Ravenna -- require coach trips of one to two hours. For these reasons, the itinerary may suit couples who can't decide whether to see Italy by road or river, as there is less sailing time than on the average cruise. Read Less
3 Helpful Votes
Sail Date: September 2016
Wanted to try a short cruise and the destinations of Sicily and Malta were places that we had not been to before. The ship is classed in todays world as small ( 600 passengers) but this made it easy to find your way round and meet the same ... Read More
Wanted to try a short cruise and the destinations of Sicily and Malta were places that we had not been to before. The ship is classed in todays world as small ( 600 passengers) but this made it easy to find your way round and meet the same people.We spent 3 days in Rome before the start of the cruise which was well worth doing. Everything about the cruise was very good, dining, entertainment and service. We had a Veranda stateroom which was furnished very well although slightly small. The shore excursions were very well organised but slightly expensive. The wifi and internet were expensive on board ship so used the wifi at the ports we stopped at. The crew and staff were very attentive with nothing being too much trouble for them. The captain was very approachable and was often around when we were leaving the ship for excursions and during part of the evenings entertainment. He would often make suggestion about when was a good time to be on deck ie. when entering Valletta in Malta for the views from the ship. We would definitely travel with this company again. Read Less
4 Helpful Votes
Sail Date: September 2016
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a ... Read More
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a bit but. The actual experience was better than we expected. The ship is a bit old but the food, entertainment and general ambiance was about the best we have experienced with P and O. We had a balcony cabin on c deck which was on the small side. After looking at an outside cabin next to ours this was probably better and more space inside the cabin. If you really want a balcony better off making sure about the size, probably on a or b deck. All the staff were friendly and could not be faulted. We did try the Marco Pierre dining option which was disappointing both in terms of the food and location which lacked atmosphere and was noisy. The usual complaint about passengers reserving sunbeds despite notices requesting people not to place towels etc. nothing done about it Read Less
7 Helpful Votes
Sail Date: September 2016
The idea of cruising on a brand new ship was exciting and it turns out it was also very worthwhile. The Konigsdam is magnificent. Her captain and crew run a tight ship. Everything from embarkation to disembarkation was on time, pleasant, ... Read More
The idea of cruising on a brand new ship was exciting and it turns out it was also very worthwhile. The Konigsdam is magnificent. Her captain and crew run a tight ship. Everything from embarkation to disembarkation was on time, pleasant, efficient, and professional. The public areas are well appointed and once you understand that you have been immersed into a musical instrument, you really enjoy the décor. Watch HALs short video done by the award winning designer and you will understand what we mean. The areas were magnificent. There is a lot of people, and the room is huge yet you had your privacy and intimacy at your table. The new design of the Lido restaurant is efficient, and there was plenty of seating at every sitting. The swimming area of the Lido looks crowded and yet once you start moving around during the cruise, everything flowed very easily and efficiently. The Dutch Café was delicious and a lovely seating area. The Crowsnest has good seating with nice arm chairs that were comfortable. The small explorations café was adequate if you were up on that deck and wanted a coffee. There isn't a library but there is a small area of bookshelves and many tried and true HAL sailors placed books there for sharing. We have cruised with HAL on 9 separate voyages and the food on this cruise was the best we have ever had ... at all meals ... in all the different dining rooms and restaurants. The room stewards on HAL are magnificent and this cruise was no exception. Our stateroom was always cleaned in a timely manner and of course, twice a day. The new bathroom set up is great. The walk-in shower was commented on by many of our fellow cruisers. It is perfect. The water pressure was great, the shower head is removable and adjustable, the stall has safety bars, and the floor has a high enough ridge to contain the water flow yet you didn't have to climb in, it was easy access. The stores on the HAL line have always been a bone of contention for me. I have often wondered who would were the three types of t-shirts they sell and only in small sizes .... that has changed dramatically. There was a very nice selection of men's and women's clothes and the sizes went from XS to 3X. They had a collection of Joseph Ribkoff clothes that was very nice and at a good price. It was a pleasant change and I felt that someone from HAL had taken the time to read reviews and address issues. The entertainment was good and there was something for everyone. It is also very subjective so my choices might not be that of others but if you don't like what is going on around the ship, you have a large library of movies and TV shows in your stateroom on the television than you could possibly watch. I think HAL is working very hard to be innovative and creative for the clientele they cater to. Thank you for a fantastic holiday. Read Less

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