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167 Italy Cruise Reviews

My wife and I have just returned from a cruise and stay package with Marella, staying firstly at the wonderful conca park hotel in Sorrento then onto the Explorer 2. Given it was our first cruise, We obviously have limited experience of ... Read More
My wife and I have just returned from a cruise and stay package with Marella, staying firstly at the wonderful conca park hotel in Sorrento then onto the Explorer 2. Given it was our first cruise, We obviously have limited experience of cruises but must say that we found our first experience to be amazing. Every aspect of the cruise was fantastic, from the cabin we had (a standard balcony cabin on deck 8) to the food, entertainment and staff. We enjoyed having so much choice for meals and loved fish and chips at the snack shack, pasta in Nonnas and main meal in the MDR. We were very Impressed with the friendlyness of all of the staff and the amazing shows in the show lounge, we made full use of our balcony and wouldn't like to do another cruise with a lesser grade cabin. So,altogether a great trip and would highly recommend this ship and company to others. The only negative aspect of our trip as mentioned in other reviews was Naples airport which was hell! Too busy, awful service and attitude and a horrible start and end to an otherwise great experience, I can only hope that Marella get the message and change this airport as we would certainly not wish to use it again and would therefore be very reluctant to do another holiday via there again. I had a wheelchair with me and found that all on the ship and tours were very accommodating. It was a bit of a squeeze in the cabin but we managed fairly well. However the same could not be said at the airport. You also realize how far we have come in accommodating disabled people in this country compared with others. Read Less
Sail Date June 2019
We chose this cruise because we wanted to have a weeks stay in Sorrento afterwards. It was our first cruise and after reading the reviews our expectations were not too high. After all it isn’t a high end cruise so we were not ... Read More
We chose this cruise because we wanted to have a weeks stay in Sorrento afterwards. It was our first cruise and after reading the reviews our expectations were not too high. After all it isn’t a high end cruise so we were not expecting luxury. Cabin - our balcony cabin was a good size, with more storage space than we could possibly use ( I pack the kitchen sink). Tea and coffee making facilities, comfy bed, everything you need. Food - Latitude restaurant the food was variable, some good some not so good. Some starters were so small I wouldn’t have bothered dirtying a plate it would have fit on a cracker. Vista was our favourite the Italian dishes were delicious Nonnas pizza was really good, but service slow because it is so busy. The Market Square - canteen food. Did not enjoy the food in here Entertainment- a good variety in the different bars and the broadway lounge Drinks - we upgraded to the premium drinks package and really enjoyed everything. The gym was well equipped and there was a fitness studio, however the air conditioning in the gym is non existent which is surprising when the rest of the ship is so well air conditioned. When I went to use the shower and changing room I was told I couldn’t as it was being reserved for people using the spa. Staff - OUTSTANDING everywhere. I couldn’t believe that on our second visit to the aperitive bar our waiter Rene knew what our drinks were. After all there are another 1400 or so people on the ship. The staff were amazing Now for what I didn’t like. The pool area is jam packed with sun beds and I am sure the people are up at the crack of dawn to get on them, and they don’t shift. The ship has a policy of moving towels off beds that are unoccupied after 45 minutes but I never saw that enforced. There are no parasols so if you did get a bed you would be in full sun. For the seven days we were on the ship the only sun we got was on our balcony as we couldn’t get near the sun deck till after 5 pm. I didn’t go on holiday to sit in my room! Unless you book the massively overpriced excursions there was little or no information given about where you are visiting. A request at destination services was met with are you booking a trip? When we said no, then we don’t give maps! They cancelled the stop in Sicily so we had an extra day at sea, for me that was the nail in the coffin. There were too few areas where you could relax in the fresh air. We did get a lounger on the starboard deck but it was in the shade and very windy. The activities on board ranged from bingo and quizzes to towel folding and talks on how to get rid of your fat belly. It was like being in a hotel with the doors locked and there is a limit to how much eating and drinking you can do Read Less
Sail Date June 2019
been with marella before,not the biggest ships but some value as the basic drinks package is in with the price,entertainment was good and the food is good,but not the italian restuarant the vote is out on that,but Norras paizza place ... Read More
been with marella before,not the biggest ships but some value as the basic drinks package is in with the price,entertainment was good and the food is good,but not the italian restuarant the vote is out on that,but Norras paizza place excellent,although they say referb ship only in the public areas cabins not only bathrooms the food is good and lots of places to eat from lots of choice,thae speciality restaurants are also very good the standard drinks package is excellent but they dont do banana banches on explorer 1 or 2 as they do on discovery,you can upgrade the drinks package if you like, entertainment i the main showroom is very good and varried,however on deck its the normal entertainment as on all ships no maps or info given out for your destination of the day wich is not very helpfull,they say look at the screen as this is saving papper,but seem to deliver plenty of crap in flyers to your cabin every day to sell you things. the flight to and from Naples (nighmare)on arriving half a mile walk along streets to the coaches,plus 1 broken wheel from flight on returning 2and a half hour delay while sitting on plane waiting for luggage to be loaded,only 1 small glass of water from tui,arrive gatewick 2 hrs 45 mins late another brocken wheel and zipper riped on case, I would use marella again but never NAPLES AVOID,but it would be about itinery first,the suites on board marella 2 i would not call suites at all just lager balcony cabins Read Less
Sail Date June 2019
The experience started badly in Manchester Airport, the check in lines were unbelievable it took nearly 2 hours to check in. This needs to be sorted there was no separate check in fo cruise passenger or if you had printed your own boarding ... Read More
The experience started badly in Manchester Airport, the check in lines were unbelievable it took nearly 2 hours to check in. This needs to be sorted there was no separate check in fo cruise passenger or if you had printed your own boarding passes which would have speeded everything up. Naples airport dreadful too had to walk for 20 minutes in the heat with cases ! Thought suitcases would have gone straight to cabin. Overall we enjoyed the cruise and thought it was reasonable value for money. There are areas that need to addressed though so hence my detailed review. The ship was lovely the public rooms were very nice newly renovated so were very modern however ship was always freezing air con too cold ! The balcony cabin was really nice and roomy and kept very clean by our steward. New bathroom with glass shower doors better than a curtain! Entertainment in the main theatre from the young singers and dancers was excellent - some really good shows. Other entertainment awful far too many silly game shows and quizzes should just pay more for quality artists. Don’t really need full on music and quizzes all day by the pool either. Resident groups were average. Karaoke was ridiculous as the screen is behind the person who is singing so all you see when in the audience is the back of the head of the person singing. All staff particularly waiters and bar staff were very good and efficient. The food in the main restaurants was good but not fantastic there should be more choice very limited no curries or chillies or liver or fillet steak. Buffet food not as varied as it should be and couldn’t believe at breakfast there was no egg station to make fresh omelettes etc and no carvery at lunch or dinner never known that before on a cruise. Speciality restaurants expensive Drinks package ok but wish Marella would invest in a decent Zinfandel Rose instead of the dry house rose . Also no Strongbow cider in main buffet restaurant but 2 Fosters pumps ? Tables for 2 in main dining room far too close together might as well have been on table for 4 ! No ice bucket or water in cabins and no daily news sheet or map or info re port of call - seem to be cutting back a bit too much I think. Been on many cruises with all the major lines and I do like Marella particularly for their itineraries and reasonable prices but they just have to be careful they don’t cut back on costs too much to reduce the quality of a cruise experience and ultimately effect how many repeat bookings they get. Naples Airport on return journey horrendous no proper system to queue at gate and no air conditioning and subsequently delayed. Very very limited food on plane going back as had sold out due to queues at Manchester Airport on incoming flight as nobody had a chance to buy food in Airport so passengers bought everything up on plane on flight to Naples! Read Less
Sail Date June 2019
This was our first cruise and although we have nothing else to compare it with, can honestly say it was the best experience ever. Yes, there is a bit of a walk from the airport to get on the coach, but its not that far. Embarkation and ... Read More
This was our first cruise and although we have nothing else to compare it with, can honestly say it was the best experience ever. Yes, there is a bit of a walk from the airport to get on the coach, but its not that far. Embarkation and check in had a nice feel to it, with welcoming drinks etc., Our Cabin was always clean, with fresh towels and pool towels whenever you needed them, The food choice on board was great, and the Surf & Turf Steakhouse was so good, we booked to go again, before we came home. The staff could not do enough for you and were always pleasant and happy in their work. We did a few excursions, and that was the only thing that we had a negative about as one trip we booked, we hardly had any time to visit the place, as the tour guide decided to take us on tour round the town. so bit disappointed. But, we are already researching our next cruise and it will defintely be with TUI Marella. Read Less
Sail Date June 2019
The price, the ports, the all inclusive package and the fact that we could stay on in corfu all lead us to pick this cruise. The ship was beautiful, and easy to find our way around. We had balcony cabins which were great, and our steward ... Read More
The price, the ports, the all inclusive package and the fact that we could stay on in corfu all lead us to pick this cruise. The ship was beautiful, and easy to find our way around. We had balcony cabins which were great, and our steward was very attentive and looked after our needs. We ate alot in the mdr, including the Italian option upstairs and service was excellent as was the food. Many times we ordered a number of starters to be able to sample different dishes, portions were not huge which suited us well. We had an issue one night with our table and did not feel it was handled well however we gave feedback and the dining room manager listened to us and apologized profusely.we also ate at the tapas restaurant in the glass house on 2 occasions and this was a very good experience, much quieter than the mdr but still waiter service. Captain Chris was from Manchester and it was very entertaining listening to his announcements! A real character!! We did the ship transfer to Rome which was straight forward. Naples was chaotic but we headed up to castle st Elmo and escaped the madness. Messina has an amazing clock tower both inside and out, be there at 11.30 to go inside before the display starts at 12. Valetta was our favourite place, we enjoyed the British quirks around the town, even a George clothes shop!! very easy to do on foot. Taranto- was a great disappointment. Nothing to see there, not even a coffee shop...definitely do a trip out of town if you go to this port. We stayed on in corfu at hotels bono, highly recommended. Lovely hotel, supermarket nearby and buses around the island were very good. No sandy beaches was a disappointment, kassiopi was our favourite place. Read Less
Sail Date May 2019
Our cruise was with TUI, Marella Explorer 2. We sailed out of Naples 2nd May 2019. We have cruised 14 times before with many different companies and ships however, we feel that Tui Marella Explorer 2 is the worst ship and cruise that we ... Read More
Our cruise was with TUI, Marella Explorer 2. We sailed out of Naples 2nd May 2019. We have cruised 14 times before with many different companies and ships however, we feel that Tui Marella Explorer 2 is the worst ship and cruise that we have ever been on. We have cruised with Thomson 3 times and have always enjoyed the ships, food, very friendly staff and happy atmosphere on board. We feel that Tui have lost the plot, the ship was shabby, not because the staff didn't clean but because the company have done a very poor job of refitting and maintaining the ship. The food was very poor, limited choice at buffet and sub standard menus in dining rooms, they obviously have cut the staff to a minimum and it showed in the service and the way the staff enacted with customers. I feel the staff did their very best under the circumstances but I can only describe the atmosphere as being unhappy and the ship was soulless, the whole ship had a sad feeling not what anyone wants on a holiday. If this had been the first cruise we had ever taken we would never have cruised again. The shows were boring, certainly not up up Thomson's excellent standard. the limited daytime entertainment was nothing short of embarrassing. There were no toiletries in the cabin apart from one container of shower gel in the shower. On arriving at Naples Airport were had to walk about a quarter of a mile with all our luggage to get to the coach park, lots of elderly people were really struggling, no help was offered from Tui staff. The whole cruise was basic and penny pinching and we will never travel with them again or recommend them to friends or family. We traveled with 6 friends all experienced cruisers and we are all of the same opinion. Read Less
Sail Date May 2019
The ship itself although it had its tea thing problems was a nice overall. The cabins were adequate and served there purpose we had an inside cabin, I felt the shower was very good, the pillows needed to be firmer or at least have the ... Read More
The ship itself although it had its tea thing problems was a nice overall. The cabins were adequate and served there purpose we had an inside cabin, I felt the shower was very good, the pillows needed to be firmer or at least have the option, plenty of storage, could be cleaner. The food in the self service was ok lots of room for improvement but served its purpose, I am Cluton free and that was very disappointing as I was hoping this had improved from our previous cruises, very little options although they show options but was never available. The restaurants on the ship was fantastic the food and service was very good this includes the package restaurants as well. The entertainment was way above my expectations and the theatre itself was very comfortable. The staff on board are very polite across the ship. As a whole we had a great time on and off the ship and would recommend a cruise, these are not high end but are a very good standard Read Less
Sail Date April 2019
Having done over 15 Thompson cruises with our husbands and together have to say that Thompson have not just rebranded but have sold out to Merella.The ship is nice enough but some how lacks the touch of the Thompson's older ships, ... Read More
Having done over 15 Thompson cruises with our husbands and together have to say that Thompson have not just rebranded but have sold out to Merella.The ship is nice enough but some how lacks the touch of the Thompson's older ships, there just was not the atmosphere any were on board, most of the staff were friendly enough but that spark has gone, and well some are down right miserable , never saw the cruise director walking around meeting people ( as they have on our other cruises) and the entertainment staff did a few quizzes and that was it. The evening shows were good but the girls singers did tend to screech, the groups, singers and soloist were good I think it is now all about paying extra in the specialist resturants if you want a decent meal, the choice at breakfast was good as we always eat in the resturanr, as the self service is a free for all fighting for tables. Luch was ok with plenty of choice from a sandwich to a 3 course meal in the resturant, (salad was a bit of a let down) evenging meal in the self service was terrible very little choice and it closes early., the resturant is better but very hit and miss not as good as it used to be, i could of soled my shoes with the duck i was served, looks nice though, lots of complaing at night. I am not a big drinker but i do like to taste it when i am having one, had a cidar with lunch one day tasteless, so watered down as were the cocktails, have to say the banana daiquiris were good but more of a mocktail, very little choice in the wine and the house wine coloured water. We were very luck as there were only 43 children on our criuise (very noisey around the pool deck) as there were 450 a couple of weeks ago, what they did i have no idea as there is not the facilities for so many children. We thought we would spoil ourselves and have a cabin with a large balcony, yes the balcony is large but the room is very small with little room to move around, but the bathroom was good with a walk in shower with glass door (not curtain) plenty of wardrobes and draws. On one of the days we were unable to tender as it was a bit rough, would of thought that the entertainment director would of had a program for such an event but it seems not it took 2 hours with a lets do Q&A with the show team once they had got out of there beds. To sum up the cruise would i do another Merella cruise the answer is NO, i am afraid it was like Butlins on the sea ( i beleive that they are targeting the younger couples with children) and we were very thankfull that we had gone that week and not the week after as that was Buzz Bingo week and you could play bingo 4 times a day every day, my friend said she woukd of thrown me overboard but i said it was ok i would of jummped. Read Less
Sail Date October 2018
Viking was wonderful! They met us at he airport and delivered us to the hotel in which we stayed in Rome. A beautiful hotel, which was part of their package. There were Viking agents there almost round the clock to help us with anything. ... Read More
Viking was wonderful! They met us at he airport and delivered us to the hotel in which we stayed in Rome. A beautiful hotel, which was part of their package. There were Viking agents there almost round the clock to help us with anything. They took us on to the ship. The embarkation was the best of any ship we have taken. Smooth and efficient. Then the ship was absolutely beautiful. Our bags arrived very promptly and our cabin steward was right there to make sure that we were settled in and aquatinted with everything. The cabin was spacious, beautiful and very comfortable, as was the bathroom. It is a beautifully appointed ship with ample comfortable and elegant seating throughout. The ships staff were welcoming and helpful. I really can’t say enough about this entire experience. We stayed two extra nights in Venice, as we have always loved that city, and although the hotel was across the water from St Marks, it was very pleasant. In fact the hotel itself was amazing and very comfortable. This was our first experience with Viking, but it certainly will not be our last. So many passengers on our ship were repeat clients. All sang the praises of both the ocean and the river cruises...our next adventure! Read Less
Sail Date August 2018
Taking a Star Clippers cruise is about being on a true sailing vessel. If you like to sail, this is your ship. Our trip to Italy and Greece was amazing. We spent a day exploring Rome on our own and then took the train to Civitavecchia ... Read More
Taking a Star Clippers cruise is about being on a true sailing vessel. If you like to sail, this is your ship. Our trip to Italy and Greece was amazing. We spent a day exploring Rome on our own and then took the train to Civitavecchia (make sure you take the bus from the train station....walking doesn't work) where we boarded our ship. It is breathtaking because it's a sailing ship that is well loved and taken care of. After we did all the check-in's, drills, unpacked, etc. we had a delicious dinner and met new friends. Our stops were Ponza, Palmarola, Sorrento, Lipari, Syracuse (Italy), and Pilos, Elafonisos, Hydra, and Athens (Greece). All of our stops were beautiful. Every day, there is a talk and a sheet of paper that explains destination, tours, opportunities to explore. Do some research on your own too. Many people did the tours but some explored on their own and had a fabulous time. One couple would find a cafe with a beautiful view and spend the day painting. We love seeing their pictures. Because this is a sailing vessel that can transport you to smaller ports, sometimes the ship cannot dock right at port. In that case, you will take a tender to the port. Embarking and disembarking the tender is only as easy as the calmness of the ocean. For 95% of people, this was fine, but there were some that struggled. Also, don't take the first tender in the morning. The first one is too packed with people, it gets hot and they're figuring out how to work with the ocean and waves. The tenders go back and forth regularly so you can have short or long excursions....whatever floats your boat. The cabin size was perfect for us. They are small, but we don't sit in our cabin, we love the ship and spend as much time out on the deck as possible. One of our favorite activities before dinner is to enjoy a glass of wine at the back of the ship watching the rolling waves and the scenery and then going into dinner a little later. You can sit wherever you like at meal times. If you have a preference (i.e., english-speaking table or if you have a group of people, they will seat you together). The food is delicious. You probably get fancier stuff on big ships but this is trip is about sailing. I ate fish almost every night and loved it! Their soup is delicious too. Cocktails are very reasonably priced. We enjoyed their house rose too. We had a category 2 cabin/bathroom and the shower is small....but it feels delightful after a full-day of excursions. I would choose this cruise over a big cruise any day because the crew is fantastic, the ship is beautiful and it's a fabulous experience. There were some issues with night-time entertainment on our ship because the piano player had a medical emergency and could not be on our boat, but we were so tired at the end of the day, we couldn't stay up anyhow. If dancing/music are important to you, bring a phone with your favorite playlist and they will make a party/dance club on the tropical deck. Category 1 (500 level) rooms can hear some of the action on the deck (pounding/repairing sails, music from the dance club, etc). Category 5/6 (100) level rooms can hear the engines. Not much you can do about that other than bring earplugs. Star Clippers vacations are fabulous. Read Less
Sail Date July 2018
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was ... Read More
It was our 1st cruise and we thought it was a great experience the entertainment staff catering bar staff cabin staff highly recommended would do it again .would recommend it to other 1st time cruisers as well only thing we didnt like was that you was unable to watch england games in the world cup tournament and to have wifi would be rather expensive the captains announcements were very clear and accurate information. My wife unfortunately broke her ankle while we were in rome and the medical staff were great and was Amanda of entertainment who came with us to th hospital while we docked in palermos spain also the very kind taxi drivers who took great care with us .I travelled with my with and mother in law and none of us had been on a cruise before we would do it again one year liked it very much. Read Less
Sail Date July 2018
We choose this cruise because the route from Venice to Rome covered so many areas that we wished to visit. Having been spoiled by a couple of Viking cruises this one didn't measure up in some regards. Much of the food in the buffet ... Read More
We choose this cruise because the route from Venice to Rome covered so many areas that we wished to visit. Having been spoiled by a couple of Viking cruises this one didn't measure up in some regards. Much of the food in the buffet was not hot enough and we quickly adopted the formal dining room. The educational lectures were well done and much enjoyed, we not not so keen on the entertainment. The shore excursions were very good but some of the local tour guides were much better than others. Can't believe the number of times we went back to the desk to have our card keys replaced. They cheerfully replaced and reprogrammed new cards but fixing the problem would have been better. Our final day was not a happy ending. We did the Ostia Antica tour in the morning and the Vatican tour in the afternoon. Between tours some of our people were dropped off at Rome hotels with their luggage and picked up again on the second circuit of the route. Some of us were kept on the bus without access to toilets, water, lunch etc. I mentioned this to the company and the response or waffle made it worse. "We should have asked to get off at one of the hotels." (We spoke to our guide, it wasn't possible.) "It was an external tour, we can not be responsible." (We paid Voyages to Antiquity and they arranged it.) I would recommend this company with a bunch of provisos. Read Less
Sail Date May 2018
We received an up grade to a balcony cabin, had an excellent cabin crew member,Bambang. Rarely had any spare time as there was so much organized activity to keep us occupied. The ports visited in many cases were a first time for the ship ... Read More
We received an up grade to a balcony cabin, had an excellent cabin crew member,Bambang. Rarely had any spare time as there was so much organized activity to keep us occupied. The ports visited in many cases were a first time for the ship and ourselves. We were offered a large choice of shore tours at each stop which we really enjoyed. The food choice and range was excellent at any dining place on the ship and our table of 8 was spoilt by the service and quality of the meals at our 5:30 pm meal. Overall, our time onboard was brilliant thanks to the organized running of the ship by the Captain and crew. The shore excursion to Petra in Jordan was on our bucket list and was a highlight of the tour except that through lack of information and understanding we decided that my wife would be unable to undertake the long and strenuous walk and climb it entailed. Had I known, it would have been possible for my wife to have taken a horse and buggy ride both down and back, she would have been able to go. To me that was not highlighted enough and was our biggest disappointment. Read Less
Sail Date March 2018
My husband and I just returned from Italy with Uniworld on the "River Countess", 15 day tour called the "Splendors of Italy". The hotel in Milan, Florence, and Rome were very,very nice and the location in Milan and ... Read More
My husband and I just returned from Italy with Uniworld on the "River Countess", 15 day tour called the "Splendors of Italy". The hotel in Milan, Florence, and Rome were very,very nice and the location in Milan and Florence were fantastic. The ship was also very nice; the cabin size is average for a river cruise but very comfortable, (we loved having a candy dish full of chocolates in our room); the food was good, but not great; the entertainment was what I expected from a river cruise - a pianist/singer who was good; the service was exceptional and the staff was very friendly and accomodating; the ports were wonderful, the shore excursions were great, and the local guides were fantastic. Our cruise director, Agnes, was wonderful. Our biggest complaint was that the trip wasn't a few days longer, especially in Venice and Rome. In Venice it would have been nice to have an extra free day and in Rome, you really need at least two more days to see it all. Plus, since the hotel in Rome was not in the heart of the city, we would have liked to be given the opportunity to stay in town for the day or an afternoon and then to be picked up by the bus to retun to our hotel instead of finding transportation on our own. But we loved this trip and would recomend it to everyone. Read Less
Sail Date September 2017
CroisiEurope should be proud of the staff on board the Michelangelo, they were magnificent, very helpful friendly and pleasant at all times, they clearly worked hard. The ship was spotless and the food absolutely wonderful. The cabins ... Read More
CroisiEurope should be proud of the staff on board the Michelangelo, they were magnificent, very helpful friendly and pleasant at all times, they clearly worked hard. The ship was spotless and the food absolutely wonderful. The cabins were roomy with plenty of wardrobe space for two and there was a large window in each. Air con or heating was standard at the flick of a button and cabins were cleaned thoroughly each day. I would say that it was great value for money. I would definitely recommend to all my friends, a holiday with a special difference. The tours and the cruising was excellent, Michelangelo docked every night by the quayside in Venice not too far from the Doges Palace and St Marks Square. During the day when not on an organised tour its possible to see lots of Venice using the vaporettos to get around. The atmosphere on board Michelangelo was very convivial with some form of entertainment on every night. Read Less
Sail Date October 2016
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU ... Read More
Ship was good aimed at families there is a lot to do for the children.As we are used to travelling from Southampton there are a few things to take with you If you smoke there was NO Duty free on board as we did not call at any none EU countrys so take enough to last you until your 1st port of call.All merchandise has to add 18.5 % Vat so can work out more expensive than things look. We eat in the Windjammer due to my milk alleges there is always something i can eat in there but not as much choice as there used to be seems like instead of creasing prices for cruise there are putting less choice . Staff can not do enough for you but you may need to ask if you have alligies . look at booking trips before you go with outer trip companies as RC is appoximatly 30% more expensive. The shows are fair to excellent but this is a matter of fast. Casino i gamble for fun on the tables but not on this ship minimum chip value was 5 us dollers so if you just want to have a flutter then think again. We went on a cheep getaway so no frills state room the room was fine for 7 days .We normal book a suit so lots of things you get as the norm we did not have bur as i said this was a cheep getaway and as we are diamond guests we do have some free extras. Just want to add overall very good value for money superb i will do this ship again Read Less
Sail Date October 2016
9 days "Sicily Splendors" was purchased in June 2016. We cruised on Windstar (Windsurf) before and knew about the warm crew approach, amazing food, long staying in the ports and all the other things smaller ships can offer. We ... Read More
9 days "Sicily Splendors" was purchased in June 2016. We cruised on Windstar (Windsurf) before and knew about the warm crew approach, amazing food, long staying in the ports and all the other things smaller ships can offer. We were in the different parts of Italy many times but not in Sicily. So the decision was easy. Embarkation was smooth and easy. We were upgraded to a higher deck - which was a nice surprise. Cabin was clean and kept clean all the voyage. The dining on Windstar ships is the one of the best you can get on a cruise ship. All the time 5* - breakfast, lunch, dinner, snacks, BBQ event - everything! The ports were interesting for us as I've mentioned. All around Sicily plus Malta and Gozo (small island next to Malta). Unfortunately due to the weather conditions in Gozo captain decided to stay one more night in Valletta so we couldn't see Gozo. But safety first and we spent a wonderful one more day in Malta - which was nice :) Special event was very well organized. Additional point to the Team. Miss the ship already and dream to come again! :) Read Less
Sail Date October 2016
Trip of a lifetime. Uniworld does everything first class. I can't wait to book my next river cruise with them! The cabin was elegantly furnished, the food was local and gourmet. The shore excursions were led by the most ... Read More
Trip of a lifetime. Uniworld does everything first class. I can't wait to book my next river cruise with them! The cabin was elegantly furnished, the food was local and gourmet. The shore excursions were led by the most knowledgeable local tour guides available. From the moment you step onboard, the company's signature style of fabulous elegance is presented in full force. A large chandelier and leopard-skin circular sofa dominate the lobby, and natural light, fresh flowers and two parallel staircases combine to give passengers a warm welcome. River Countess might be elegant in style, but the dress code is resort casual. It caters to a predominantly English-speaking, retired clientele. After 10 years of service, River Countess underwent a total transformation in 2012, with more than $5 million worth of refurbishments. Immediately prior to its Italian debut, the ship received a few extra touches, including a pizza oven and a new tapestry behind the reception area. One of the most impressive spaces is the Sienna Salon Sky Lounge, a glass-walled conservatory-like cafe decked out with plants and outdoor furniture. On a blue-sky day, the cozy room lights up with sunshine. The main restaurant is also a sight to behold, with white leather booths, white tablecloths and white-tuxedoed waiters. Seven-night sailings are offered between April and November, with four nights spent in Venice, using the ship as a base. Other shore excursions -- to the historic and cultural delights of Verona, Bologna, Padua and Ravenna -- require coach trips of one to two hours. For these reasons, the itinerary may suit couples who can't decide whether to see Italy by road or river, as there is less sailing time than on the average cruise. Read Less
Sail Date October 2016
Wanted to try a short cruise and the destinations of Sicily and Malta were places that we had not been to before. The ship is classed in todays world as small ( 600 passengers) but this made it easy to find your way round and meet the same ... Read More
Wanted to try a short cruise and the destinations of Sicily and Malta were places that we had not been to before. The ship is classed in todays world as small ( 600 passengers) but this made it easy to find your way round and meet the same people.We spent 3 days in Rome before the start of the cruise which was well worth doing. Everything about the cruise was very good, dining, entertainment and service. We had a Veranda stateroom which was furnished very well although slightly small. The shore excursions were very well organised but slightly expensive. The wifi and internet were expensive on board ship so used the wifi at the ports we stopped at. The crew and staff were very attentive with nothing being too much trouble for them. The captain was very approachable and was often around when we were leaving the ship for excursions and during part of the evenings entertainment. He would often make suggestion about when was a good time to be on deck ie. when entering Valletta in Malta for the views from the ship. We would definitely travel with this company again. Read Less
Sail Date September 2016
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a ... Read More
The itinerary was good with some varied and interesting ports. As usual some of the excursions were quite expensive and it is always advisable to try to book your own if possible. The reviews we read before the cruise did put us off a bit but. The actual experience was better than we expected. The ship is a bit old but the food, entertainment and general ambiance was about the best we have experienced with P and O. We had a balcony cabin on c deck which was on the small side. After looking at an outside cabin next to ours this was probably better and more space inside the cabin. If you really want a balcony better off making sure about the size, probably on a or b deck. All the staff were friendly and could not be faulted. We did try the Marco Pierre dining option which was disappointing both in terms of the food and location which lacked atmosphere and was noisy. The usual complaint about passengers reserving sunbeds despite notices requesting people not to place towels etc. nothing done about it Read Less
Sail Date September 2016
The idea of cruising on a brand new ship was exciting and it turns out it was also very worthwhile. The Konigsdam is magnificent. Her captain and crew run a tight ship. Everything from embarkation to disembarkation was on time, pleasant, ... Read More
The idea of cruising on a brand new ship was exciting and it turns out it was also very worthwhile. The Konigsdam is magnificent. Her captain and crew run a tight ship. Everything from embarkation to disembarkation was on time, pleasant, efficient, and professional. The public areas are well appointed and once you understand that you have been immersed into a musical instrument, you really enjoy the décor. Watch HALs short video done by the award winning designer and you will understand what we mean. The areas were magnificent. There is a lot of people, and the room is huge yet you had your privacy and intimacy at your table. The new design of the Lido restaurant is efficient, and there was plenty of seating at every sitting. The swimming area of the Lido looks crowded and yet once you start moving around during the cruise, everything flowed very easily and efficiently. The Dutch Café was delicious and a lovely seating area. The Crowsnest has good seating with nice arm chairs that were comfortable. The small explorations café was adequate if you were up on that deck and wanted a coffee. There isn't a library but there is a small area of bookshelves and many tried and true HAL sailors placed books there for sharing. We have cruised with HAL on 9 separate voyages and the food on this cruise was the best we have ever had ... at all meals ... in all the different dining rooms and restaurants. The room stewards on HAL are magnificent and this cruise was no exception. Our stateroom was always cleaned in a timely manner and of course, twice a day. The new bathroom set up is great. The walk-in shower was commented on by many of our fellow cruisers. It is perfect. The water pressure was great, the shower head is removable and adjustable, the stall has safety bars, and the floor has a high enough ridge to contain the water flow yet you didn't have to climb in, it was easy access. The stores on the HAL line have always been a bone of contention for me. I have often wondered who would were the three types of t-shirts they sell and only in small sizes .... that has changed dramatically. There was a very nice selection of men's and women's clothes and the sizes went from XS to 3X. They had a collection of Joseph Ribkoff clothes that was very nice and at a good price. It was a pleasant change and I felt that someone from HAL had taken the time to read reviews and address issues. The entertainment was good and there was something for everyone. It is also very subjective so my choices might not be that of others but if you don't like what is going on around the ship, you have a large library of movies and TV shows in your stateroom on the television than you could possibly watch. I think HAL is working very hard to be innovative and creative for the clientele they cater to. Thank you for a fantastic holiday. Read Less
Sail Date September 2016

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