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I will cover the good point first. The ship MSC Orchestra was a clean, well maintained ship. That's where the plusses end. The food was appalling, mostly overcooked in the dining rooms. The buffet on the thirteenth deck even worse. Breakfast was routinely cold or lukewarm. Lunch was no better. Sandwiches and rolls were left in the self service areas until the bread was curling up and stale. The pre prepared salads served in bowls were terrible, they appeared to be frozen vegetables scattered over lettuce leaves. Staff - Some staff were very good, some arrogant and rude. Health - The ship was ridden with a flu like upper respiratory disease. At least 80 percent of passengers were struck down with this illness and were incapacitated for the entire cruise. The medical staff were inadequate and medicine was virtually non existent with hundreds of passengers having to seek assistance on shore excursions at considerable expense. I am still recovering 5 weeks after leaving the ship. Internet - The internet provided was abysmal and expensive 8 hours cost 69 Euro and rarely worked, you would be lucky to get 15 minutes use out of the 8 hours. The answer to a complaint about the internet re emails, was that it wasn't meant for emails. Service - The service was very disappointing. It did improve in the final few days. Smoking on deck 13 was also a disappointment especially for young children playing and swimming nearby. Deck 7 the deck which was wide and used for walking by many passengers was closed for maintenance for most of the cruise. Summary - I would not recommend this cruise line to anyone.

Sold as a Luxury Cruise of a lifetime

MSC Orchestra Cruise Review by Stumpy1278

Trip Details
  • Sail Date: March 2015
  • Destination: Italy
I will cover the good point first.

The ship MSC Orchestra was a clean, well maintained ship.

That's where the plusses end. The food was appalling, mostly overcooked in the dining rooms. The buffet on the thirteenth deck even worse. Breakfast was routinely cold or lukewarm. Lunch was no better. Sandwiches and rolls were left in the self service areas until the bread was curling up and stale. The pre prepared salads served in bowls were terrible, they appeared to be frozen vegetables scattered over lettuce leaves.

Staff - Some staff were very good, some arrogant and rude.

Health - The ship was ridden with a flu like upper respiratory disease. At least 80 percent of passengers were struck down with this illness and were incapacitated for the entire cruise. The medical staff were inadequate and medicine was virtually non existent with hundreds of passengers having to seek assistance on shore excursions at considerable expense. I am still recovering 5 weeks after leaving the ship.

Internet - The internet provided was abysmal and expensive 8 hours cost 69 Euro and rarely worked, you would be lucky to get 15 minutes use out of the 8 hours. The answer to a complaint about the internet re emails, was that it wasn't meant for emails.

Service - The service was very disappointing. It did improve in the final few days.

Smoking on deck 13 was also a disappointment especially for young children playing and swimming nearby.

Deck 7 the deck which was wide and used for walking by many passengers was closed for maintenance for most of the cruise.

Summary - I would not recommend this cruise line to anyone.
Stumpy1278’s Full Rating Summary
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Cabin Review

Cabin 11014
The cabin was quite small but adequate. The bed was not comfortable, the quality of the pillows was terrible. The curtains in our cabin were full of small holes.
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