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As a first cruise we thought we were in a good time. Man we were mistaken. We booked this several months in advanced. We made sure to follow all the rules and regulations as i fly a ton and didnt want any issues. The confiscated the water we were told we could bring on-board. Then come to find out during the cruise others were allowed to keep their water either for religious reasons or simply they were told they couldn't speak english. Oh and never returned the water as they stated they would. Once on the boat we were informed that we were downgraded to a junior suite due to a maintenance issue and wouldn't get any of the suite features in the junior room. While the junior was larger it still wasn't anything like what we paid for and were confirmed to get. still nothing back from royal on a refund. Service - what a joke. Except for our dinner server and his assistant everything was horrible! We were told by many travelers that there was a specific dress code for 99% of the ship areas. This is to include dinner time. Wrong not of this ship/cruise. We had people in bathing suits, cover ups, underwear and even a guy wearing a dog suit costume at dinner ever night including formal night. When we complained we were told that its spring break and they can only do so much. We had to purchase the minimal beverage package due to the water bottle issue above. 3 of 5 nights we were unable to get any water. We complained every day and were told they would look into it. But nothing done. The internet package was horrible as well. We were only able to use it due to it being down almost the entire time. The food choices other than the two locations were quite lacking. It appears that there were a lot on the rccl website but not once we got on the ship. According to the crew its getting a lot of new dinning options in dry dock. The entertainment was ok. The problem here is they would put the most popular entertainment items in the smallest rooms and it was so packed that we couldnt attend. Then the music/juggling acts were in the big rooms but only a handful of people were there. Something good, was we were able to visit two beautiful beach towns in cozumel and nassau. The excursions were avoided except for joining the ships shopping guide for some shopping. Caveat 1 ---- this was the last cruise for a 15 year old ship prior to dry dock. Caveat 2 ---- royal caribbean went out to colleges to offer this cruise at a huge discount. (according to the desk 2/3 of the ship was from a college) In summary, i hope that royal caribbean cruises are better than this. The ship is old, it was spring break and the staff was under staffed.

Confused? - Last Cruise before Dry Dock and Spring Break

Explorer of the Seas Cruise Review by tjrich2

Trip Details
As a first cruise we thought we were in a good time. Man we were mistaken. We booked this several months in advanced. We made sure to follow all the rules and regulations as i fly a ton and didnt want any issues.

The confiscated the water we were told we could bring on-board. Then come to find out during the cruise others were allowed to keep their water either for religious reasons or simply they were told they couldn't speak english. Oh and never returned the water as they stated they would.

Once on the boat we were informed that we were downgraded to a junior suite due to a maintenance issue and wouldn't get any of the suite features in the junior room. While the junior was larger it still wasn't anything like what we paid for and were confirmed to get. still nothing back from royal on a refund.

Service - what a joke. Except for our dinner server and his assistant everything was horrible! We were told by many travelers that there was a specific dress code for 99% of the ship areas. This is to include dinner time. Wrong not of this ship/cruise. We had people in bathing suits, cover ups, underwear and even a guy wearing a dog suit costume at dinner ever night including formal night. When we complained we were told that its spring break and they can only do so much.

We had to purchase the minimal beverage package due to the water bottle issue above. 3 of 5 nights we were unable to get any water. We complained every day and were told they would look into it. But nothing done.
The internet package was horrible as well. We were only able to use it due to it being down almost the entire time.
The food choices other than the two locations were quite lacking. It appears that there were a lot on the rccl website but not once we got on the ship. According to the crew its getting a lot of new dinning options in dry dock.
The entertainment was ok. The problem here is they would put the most popular entertainment items in the smallest rooms and it was so packed that we couldnt attend. Then the music/juggling acts were in the big rooms but only a handful of people were there.

Something good, was we were able to visit two beautiful beach towns in cozumel and nassau. The excursions were avoided except for joining the ships shopping guide for some shopping.

Caveat 1 ---- this was the last cruise for a 15 year old ship prior to dry dock.
Caveat 2 ---- royal caribbean went out to colleges to offer this cruise at a huge discount. (according to the desk 2/3 of the ship was from a college)

In summary, i hope that royal caribbean cruises are better than this. The ship is old, it was spring break and the staff was under staffed.
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Cabin Review

Cabin 9298
Rough to put this review in since it was the last cruise...

That being said the room was beat up really bad. I would say a newer ship might be better.
  Explorer of the Seas Deck Plans