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When you pay the money for cruise to Alaska, supposedly cruise of a lifetime, I was very disappointed. First, the regular stateroom, with balcony is too small. You must get a larger room. If you have beds put together, that leaves a one-way walking path thru the room. Second, bathroom is miniature sized. You walk in, turn around and walk out. To take a shower you do a 360. Don't bother to take your own bar of soap, it will never stay place in soap dish. Every day you will have to bend over and pick up off the shower floor. Third, the bathroom continuously had a urine odor. Morning, after steward came to tidy room and evening. NEVER went away. Other guest o our floor had the same complaint. Seven days of smelling urine. Very disappointed with the dining room menu. Nothing I can brag about or say, you have to have this. Same with dessert menu. Several years ago I took Carnival to the Caribbean. To this date I remember the chocolate molton cake. No dessert on Crown Princess compares to that. The gelato, that you have to pay dollars for is fantastic and delicious. Why isn't that on the dessert menu? Fourth, very disappointed that Princess doesn't care if you are disappointed in their product. We extended our trip to the Princess Wilderness Lodge in Denali. Somehow we got a handicap room. I wouldn't put a handicap or non handicap guest In this room. Management is not aware of the mattress in this room. You see, the mattress is about six inches from the floor, on top of a thin slat. They say this is a handicap room but the shower, bathtub is a regular bathtub, not walk-in or Roll-in for someone In a wheelchair. Princess didn't care that two adults, non handicap, six feet tall were their guests in this room. The mattresses is smaller than a full size mattress. They don't even have sheets to properly fit this mattresses. Pitiful. Light comes in under the door. You know in July, Alaska only sees about 4-5 hours of darkness. We had to place the bed comforter on the floor and door frame to block out light. But we had nothing to block the light coming from the top and bottom of the window and curtains. Non-handicap rooms or regular rooms have king size beds and box coverings over window treatments. In other words, a king size mattress and and your room is dark when you want to go to sleep. Princess didn't care to compensate us for staying in this condition. BE SMART and DON'T BOOK With PRINCESS.  

Cost a lot of money and VERY disappointing.

Crown Princess Cruise Review by jenkins.jenkins8

Trip Details
  • Sail Date: July 2014
  • Destination: Alaska
When you pay the money for cruise to Alaska, supposedly cruise of a lifetime, I was very disappointed.
First, the regular stateroom, with balcony is too small. You must get a larger room. If you have beds put together, that leaves a one-way walking path thru the room.
Second, bathroom is miniature sized. You walk in, turn around and walk out. To take a shower you do a 360. Don't bother to take your own bar of soap, it will never stay place in soap dish. Every day you will have to bend over and pick up off the shower floor.
Third, the bathroom continuously had a urine odor. Morning, after steward came to tidy room and evening. NEVER went away. Other guest o our floor had the same complaint. Seven days of smelling urine.
Very disappointed with the dining room menu. Nothing I can brag about or say, you have to have this. Same with dessert menu. Several years ago I took Carnival to the Caribbean. To this date I remember the chocolate molton cake. No dessert on Crown Princess compares to that. The gelato, that you have to pay dollars for is fantastic and delicious. Why isn't that on the dessert menu?
Fourth, very disappointed that Princess doesn't care if you are disappointed in their product. We extended our trip to the Princess Wilderness Lodge in Denali. Somehow we got a handicap room. I wouldn't put a handicap or non handicap guest In this room. Management is not aware of the mattress in this room. You see, the mattress is about six inches from the floor, on top of a thin slat. They say this is a handicap room but the shower, bathtub is a regular bathtub, not walk-in or Roll-in for someone In a wheelchair. Princess didn't care that two adults, non handicap, six feet tall were their guests in this room. The mattresses is smaller than a full size mattress. They don't even have sheets to properly fit this mattresses.
Pitiful. Light comes in under the door. You know in July, Alaska only sees about 4-5 hours of darkness. We had to place the bed comforter on the floor and door frame to block out light. But we had nothing to block the light coming from the top and bottom of the window and curtains.
Non-handicap rooms or regular rooms have king size beds and box coverings over window treatments. In other words, a king size mattress and and your room is dark when you want to go to sleep.
Princess didn't care to compensate us for staying in this condition. BE SMART and DON'T BOOK With PRINCESS.
 
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Cabin Review

Cabin C753
Comment above regarding stateroom.
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