Caribbean Princess Review
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The biggest positive for us on the cruise was, indeed, the service. We had read on CC that previous travelers were disappointed before we left, so we were concerned about what we would encounter, but we found the staff almost to a person to be friendly and helpful. We also loved Sabatini's Restaurant and enjoyed the Crowne Grill. There International Cafe made some delicious expresso-based coffee drinks that helped my husband with his Starbucks withdrawal.
The biggest negatives for us were: smoking allowed in the casino, the terrible food in the traditional dining rooms (laughable even... the portions were so small and the quality so BLAH), the heavy push to shop on the ship, and the crowded conditions during embarkation & disembarkation.
My husband likes to gamble as our entertainment, and we are both nonsmokers. While part of the casino seemed less smoky, it so happened that the large ashtrays were near the slot machines that I preferred, so I had to endure horrendous amounts of smoke on all but one night when the ship had a "special event" and make it a nonsmoking night in the casino. On really bad nights, the smoke wafted into the hallway from the casino. They need to change this policy YESTERDAY!!!
Cabin Review
The room was clean enough and satisfactory, but smaller than the rooms we enjoyed on the MSC cruises we took in Europe. The decor needs to be modernized and brightened up. The overall feel is BEIGE and blue... very nondescript and uninspiring. Our room steward, John, was very sweet and attentive and always did a turn down service for us and provided fresh towels. We LOVED the reclining deck chairs on our balcony, and spent hours reading, sleeping, and taking in the ocean views, especially on our days at sea.