Not Polished Cruise Line: Noordam Cruise Review by greenidlady
Overall Member Rating
Not Polished Cruise Line
The cabins were in disrepair, the cruise ran out of many of the food items after 5 days, the fruit was over rip and poor quality as was the vegetables and most of the meals were below any standard I ever had on any cruises. It seems this line was bought recently and Princess, and Carnival along with Holland American are all sister ships. The drinks, cokes, teas,, anything are NOT FREE anymore, in fact when purchased you are charged a 15% gratuity fee along with tax, that 15% gratuity is on all charges. On your bill you are charged a daily rate of $12.00 per day to go toward gratuity for help on the ship. This charge is not told to you ahead of time, but simply put on your bill. The atmosphere from other cruisers were much dissatisfaction -I found out about this $12.00 per day charge from past Holland American persons who have cruised this ship and would never return. I was told to go to the Main office and request removal of this charge, I did and they did it, regretfully. The staff, crew were generally unaware of where things were etc. Not a happy lot. The disrepairs in the cabins, and ship itself were unfortunate and not pretty. This is a tired cruise line that does not care about its clients. Would NEVER advise this line to anyone. Less
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