This is about the 10th cruise we have been, but only the second cruise with Royal Caribbean. Usually in the past we have cruised on Carnival, but going forward RC will be our first choice.
The highlight of the cruise was the Casino. We mostly played Blackjack. The dealers were courteous, professional and friendly. The servers taking drink orders were fast and courteous. The cashiers were quick and as friendly and professional as anyone else in the Casino. The pit bosses were also professional and helpful when there was a particular need or question. We had so much fun in the Casino the first night that we couldn't help but go back every night. My wife and I even said to each other a few nights that we are going to a show tonight no matter what, but instead we found ourselves in the Casino instead. There is a smoking and non-smoking side to the Casino which makes it very nice if you don't smoke. By the second or third time playing in the Casino the dealers know your name and truly seem happy when you win and upset when you lose. They go out of their way to show they do care. My sister in law and brother in law were with us and he being a natural comedian kept the dealers laughing each night.
With your cruise card they keep track of your playing and will issue credits to your account to use anyway you want on a future cruise. I already received an email yesterday giving me a $500+ credit.