This was our first and last Regent. I have sailed with Sea Dream and Seabourn and have always been pleased. I wish that I could say the same of Regent, but we had already booked and paid in full for a sailing from Beijing to Bangkok for the spring. Due to the time that Regent took to respond to the issues we had on board, when we cancelled we were charged the 50% fee. I would rather lose 20k than have a less than mediocre sailing. While the travel will be harder, by flying between cities, we are able to do much of the same itinerary and stay at truly 5* hotels that merit their stars than the 6* that Regent has given itself.

Below are the issues we encountered, I received a letter from Regent offering a $300 shipboard credit, which was a joke. Again they did not care about making things right, this was the same lip service we received on the boat.

Disorganization at the airport upon arrival Read more