Our party of 10 sailed on 11/16-11/25 2013 from the west side of Manhattan.
Boarding was fine & my wife and I had chocolate covered strawberries and a $5 bottle of Merlot waiting for us in our stateroom. This was pretty much the end of the good, everything hereafter is a concoction of our imagination and the need to make it the best experience possible or just complain for 9 more days and I'd much rather enjoy the time.
In short let's just say the entertainment staff & activities picked up the slack for the rest of the experience. Food is a major part of our experience, the dining/wait staff could use a refresher from cooking food properly to the timing of the service. Getting water at the table at either of the dine-in restaurants was pretty difficult and came mid meal.
Great room when weather is nice, not so much when seas are rough