I've commented and questioned many of the negative reviews and comments prior to our cruise and took it all in and want to add my 2 cents....
No I did not meet the Hotel manger, CD nor was invited to the Captain's table for dinner.... There is no doubt a number of cost cuttings since our last cruise November 2004 I hate to say... They ran out of escargot the third day, which was very disappointing for the kids and frankly inexcusable considering they were in drydock for a week. If you care about activities and prizes for participating they also have been scaled back.... In 2004 I did get visors and t-shirts and this time I saw lot's of luggage tags. The grand buffet had no shrimp or baby lobster tails, but somehow we survived... Prettier to see then eat imo...
Yes some chairs showed wear as did some tiling in our bathroom.