This was our 5th cruise. The Brilliance was spotless. Every inch of the ship was clean. The staff was also adamant that guests use hand sanitizer before & after every meal. We had a cruise ruined a couple years back because of a virus so it was comforting for us to see.
The staff bent over backwards to meet our every need. The staff seemed genuinely happy and our dinner crew had a great sense of humor. They kept us laughing during dinner.
We love to go to karaoke night but we were sorely disappointed in the host and organization for the karaoke. If you like karaoke, don't bother.
Accessible stateroom - The automated cabin door was awesome. No fighting to try to get the door open from a scooter or wheelchair. We had a king size bed and asked to have a twin rollaway brought in for our daughter. There was still a modest amount of room to move around even with the addition of the rollaway bed and a scooter. The seat in the shower & hand held shower nozzle was nice, although the water didn't stay in the shower area. It creeped into the bath area and we had to use towels to keep from slipping. We kept the water pressure very low and that helped some. Very nice room other than the water problems.