This was our first cruise. Out trip included a land tour which started in Fairbanks and we traveled by train to Denali, then on to Anchorage and Seward. Because of an excursion to the Portage Glacier, we were the last group to board the ship and the process was very fast and efficient. Our cabin was on the main deck, mid-ship, and comfortable, we were not bothered by excessive engine noise or vibrations. It was clean and the service was excellent. We had room service breakfasts, lunch at the Lido buffet and dinner in the Rotterdam main dining room. The food in the Rotterdam was much better than the Lido. Portions were smaller that what we Americans have come to expect, but we always came away feeling satisfied. We did not eat at the grill by the pool, nor did we go to the Pinnacle Grill or the Italian restaurant. We had open seating for dinner and some evenings were able to eat by ourselves and other evenings we were seated with others. Service was excellent and some of the servers were helpful in selecting wines. Entertainment in the lounge varied each night, and some nights were better than others. there were other activities such as art auctions and jewelry and watch events but we did not attend. The casino apparently is the one area where people can smoke, you could really smell it. We enjoyed the Explorations cafe for coffee and a snack. Internet access was pricey, we bought a plan for 100 minutes for $55 and then needed to get some additional time on the last day so we could check in and print our boarding passes. They also charged an access fee and then a continuation fee, and 25 cents for each page when we printed our passes. expensive paper. Disembarkation in Vancouver was efficient and we arrived at the airport in plenty of time to check in and go through U.S. customs and immigration before our flight. All in all this was a very good experience for us and we will not hesitate to plan another cruise.  

Enjoyable trip

Zaandam Cruise Review by blueflowers

2 people found this helpful
Trip Details
  • Sail Date: July 2013
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
This was our first cruise. Out trip included a land tour which started in Fairbanks and we traveled by train to Denali, then on to Anchorage and Seward.
Because of an excursion to the Portage Glacier, we were the last group to board the ship and the process was very fast and efficient.
Our cabin was on the main deck, mid-ship, and comfortable, we were not bothered by excessive engine noise or vibrations. It was clean and the service was excellent.
We had room service breakfasts, lunch at the Lido buffet and dinner in the Rotterdam main dining room. The food in the Rotterdam was much better than the Lido. Portions were smaller that what we Americans have come to expect, but we always came away feeling satisfied. We did not eat at the grill by the pool, nor did we go to the Pinnacle Grill or the Italian restaurant. We had open seating for dinner and some evenings were able to eat by ourselves and other evenings we were seated with others. Service was excellent and some of the servers were helpful in selecting wines.
Entertainment in the lounge varied each night, and some nights were better than others. there were other activities such as art auctions and jewelry and watch events but we did not attend. The casino apparently is the one area where people can smoke, you could really smell it. We enjoyed the Explorations cafe for coffee and a snack. Internet access was pricey, we bought a plan for 100 minutes for $55 and then needed to get some additional time on the last day so we could check in and print our boarding passes. They also charged an access fee and then a continuation fee, and 25 cents for each page when we printed our passes. expensive paper.
Disembarkation in Vancouver was efficient and we arrived at the airport in plenty of time to check in and go through U.S. customs and immigration before our flight.
All in all this was a very good experience for us and we will not hesitate to plan another cruise.
 
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