Nieuw Amsterdam Review

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Review for the Eastern Mediterranean Cruise on Nieuw Amsterdam
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Helenecruise
10+ Cruises • Age 60s

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Sail Date: May 2013

We arrived at the Cruise Terminal after being collected with a private transfer. This year our luggage was taken and we had a long walk to the terminal. There should be assistance for people that are older. Check in was completed without any problems and we went onboard around midday. We arrived at our cabins, which were interleading and were totally shocked. The cabins were filthy to say the least. The sheets looked like they had been on the bed for months and the pillow cases had large holes. The dirt bins had been used to get sick in and not cleaned. The smell in the bathroom was absolutely atrocious. We complained and by the end of the day the cabins had been cleaned and new linen was put on the beds. One would think that after that welcome, that would be the end. The cabin saga went on for the duration of the cruise.

We booked and paid for 2 Lido Cabanas on the 9th floor for the 24 night cruise. My husband was recovering from major surgery and my mom did not enjoy the sun, so it was a perfect arrangement. Almost everyday, repairs were taking place, so one had continual noise and if repairs were not taking place then they would start to set up at 10 in the morning for a function in the evening. It was absolutely awful.

Sanitizing was a total joke....for the first 2 days when one entered the Lido area somebody stood half heartedly and sanitized a persons' hands. Thereafter nothing and many times there was nothing in the containers, hence the awful germ that spread around the ship. Imagine more than 1 000 people coughing as if they had whooping cough.

Cabin Review

The outside cabins on Main Deck were nicer than the Verandah cabins on the Upper Promenade. Closet space not great for 24 nights. Soap dispenser in bath in a silly place. If one is having a shower, it is great, if one is in the bath, impossible to get to and the soap given is so tiny. Went to buy soap in one of the ports.

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