Having just returned home from a 24 day cruise on the Nieuw Amsterdam around the Mediterranean I wanted to write a review as to why my family and many others I spoke to, will not be travelling with HAL again, as I’ve spent a lot of money with your company and also spent the large part of 48 hours travelling around the world to join the Nieuw Amsterdam, I just felt that even just to make myself feel better I wanted to write a review and put something in writing – plus it was rammed down our throats almost daily from your cruise director Dave, that “your feedback is important to us,” so hence my review.
It is also the case that I had read many reviews on the Holland America Line (HAL) before I left Australia to get a feel for the Nieuw Amsterdam and to say many, many people were very cutting/negative regarding your company would be an understatement.
To begin let me say the good things about both the ship and company:-
We stayed in cabin #6058, a wonderful cabin and would have been perfect except for the air conditiong nearly killing us and made us sick for half the cruise and also a month after we got home.Good sized bathroom and balcony with a lounge that converts into a bed.