Pride of America Review

4.5 / 5.0
2,368 reviews

Anniversary cruise around Hawaii

Review for Hawaii Cruise on Pride of America
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askmeanother
10+ Cruises • Age 70s

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Sail Date: Sep 2012
Cabin: Balcony

We had wanted to cruise around Hawaii for some time but did not fancy the 4 days sailing there and back necessary with most cruise lines. For that reason we elected to book on NCL's Pride of America. As it is a very long trip from the UK we decided to break it up by staying in San Francisco for 3 days and had a great time there. We then enjoyed 3 days in the Hilton on Waikiki Beach prior to our cruise. We loved the Waikiki Beach area although it is generally quite expensive. We made good use of the ABC stores and bought sandwiches etc there for our lunches to save on costs. We had a great meal out at the Shore Bird where you order your meal and it is brought to your table raw and you then cook it yourself on the huge BBQ - you can also help yourself to as much salad as you want. Look out for the booklets at the airport and in many public places as these contain lots of money off vouchers and we got a good reduction using these. On our last evening we had booked on line to go to Germaine's Luau. The coach picked us up outside our hotel and took us to a lovely location on the beach where we watched the unearthing of the pig from the imu. We enjoyed watching the show which was done with lots of humour. We each had 3 free alcoholic drinks and I can vouch for the fact that the Mai Thais were very strong! The food was plentiful and OK. The location on the beach really made this and it was one of the cheaper Luaus I found and well worth it. The coach trip back to our hotel was good fun as the driver had us all singing along with him.

On the Saturday morning we took a taxi to the cruise port and walked through the easiest booking in we have ever had. The ladies were all given a fresh flower lei and the gents received a shell one. Our cabins were not ready so we had lunch in the Aloha buffet. There was plenty of room and in fact we never had a problem finding a table there throughout the cruise. The food in there was very good with a good selection every day. I am a Coeliac so need a gluten free diet. I spoke to one of the chefs who could not do enough to help and told me he would tell me every day what I could or could not eat. He even had packets of cookies ready for me. We then went to find our cabin 7668. This is the first time we had treated ourselves to a balcony and I was so glad we did. The cabin was quite small and it was a little awkward moving around when 2 of us were there. Most afternoons my husband took himself off to the gym and had his shower there to leave me free to use the cabin. There were no little goody bottles in the bathroom but dispensers in the shower provide shampoo and shower gel. The bed was very comfortable and there was plenty of storage space. We asked for the contents of our mini bar to be removed so that we could make use of the fridge and this was done straight away. There is coffee making facilities in the cabin and fresh supplies are left daily but never very much so we usually had to ask for more.

This ship is not quite the same as the other cruise ships we have been on but I expected that as this cruise is all about the itinerary and very port intensive. There was not quite the same glitz and glamour such as the huge atrium but everything was clean and more than adequate. For dinner we used Skyliners and Liberty which were the 2 main dining rooms. We found that Liberty was slightly better - they do enforce the dress code in there so no shorts etc were allowed and we prefer that in the evenings. We were on freedom dining so just turned up when we wanted to and never had to wait more than 10 minutes for a table. We did have one big problem on the ship and that was with the food. We are not complainers and the food was always delicious but never hot enough. Most nights my husband sent his back to the kitchen to go in the microwave and this is not honestly something that should happen. After completing the comment cards and asking for someone to contact me about the problem with no success we decided to ask to speak to the manager. He did acknowledge the problem and was very apologetic and gave us a complimentary meal in one of the speciality restaurants. We elected to go to Jeffersons Bistro on our last night and did enjoy a lovely meal in there. We also received cookies and strawberries dipped in chocolate delivered to our cabin. This was welcome as an apology but the underlying problem does need to be sorted. We did feel that there was a shortage of staff in general on the ship as the serving staff in the restaurants were very harassed and did not seem to really engage with passengers in the way we have usually seen. We also had problems getting served in the bars and often had to go to the bar ourselves to get drinks.

Cabin Review

Balcony

Cabin BC

Cabin 7668 was in a great position - no noise and close to lifts. Cabin was small and 2 people struggled to get round it. Very comfortable bed, a sofa and coffee table, small TV. Good storage space, mini bar which could be emptied and used as fridge. Coffee making facilities and hairdryer provided. Balcony small but had 2 chairs and a small table. Perfect position for viewing the sail past the Na Pali coast.

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