For a quick trip it was ok, and a good introduction for someone who has never cruised before.

Getting to the ship was not too bad however I would not use Laura's Transportation Service again. They did not get us to the ship when we requested to get there although the driver did try going 90 mph down the road. Then we had to wonder at a company that employs people that it can't trust to use the "E-pass" or "sun pass" and abuse it. the driver had to stop at all tolls and pay them himself ensuring he got recpts so he would get repaid.

Upon our return the dispatcher argued w/ me and my husband quoting policy and terms on our contract. Ten minutes after we were sup to have left the terminal, the driver made a second loop because he didn't want to go back to Orlando w/ just my husband and I. When my husband asked him about this and was told I gotta do it man, My husband pulled out our copy of their promises and contract saying that we leave the port by 10 and a second trip would be made at 1145. The driver told my husband to call the boss but he was doing a second loop. Then the dispatcher told my husband that he was a liar and that he was never told anything about leaving the port by 10, when it is clearly printed on our recpt. Then after the driver waited for another 10 min and was getting ready to close the doors a woman comes running out and holds up the bus while the other 10 people in her party are still in baggage area and haven't cleared customs yet. This sparked another argument between my husband and the driver and next thing we know our bags are out of the bus and loaded into another transportation companies and we are being told that someone else is taking us to our hotel in Orlando. This did turn out to be a good thing since the driver was prompt courteous and completely professional in her driving. She did not race down the highway and did not have to pull over for the toll booths. Read more