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35 Costa neoRiviera Cruise Reviews

I have thought long and hard about this cruise which I have to start of by saying cost £1000 per person with return flights from London with B.A.[who were great by the way] and included 3 nights accommodation in Dubai -[Winchester grand ... Read More
I have thought long and hard about this cruise which I have to start of by saying cost £1000 per person with return flights from London with B.A.[who were great by the way] and included 3 nights accommodation in Dubai -[Winchester grand apartments again great] all included-therefore a great deal and well worth the price however my comments are to be on the cruise its self-first and foremost the staff were fantastic on the ship in all areas the food was to an acceptable standard although just below al carte standard with the last 3 days of this 20 night cruise a joke and no more than canteen food! we chose to go all inclusive for the 20 nights at nearly 28 euro per person per night a great deal which included all brand name spirits ,although only one named beer which escapes me at the moment although acceptable -the wine in the al carte dining was changed daily and was to the required standard HOWEVER EVERYWHERE ELSE-the house wine red/white was of a poor standard there is only one choice of al carte dining and the casual dining what u would expect the entertainment- the MAIN SHOW IN THE THEATRE- was very POOR and out of twenty nights I would say at least 10 were awful- with either a movie of an opera ,A comedian speaking only in Italian or just nothing at all-AJOKE ONE MAY SAY! that's how it was there other acts in the various bars were good however too repetitive as they were the same acts-in other words not enough variety of acts Ports of call- as this was a middle east cruise s lot of the ports there is absolutely nothing in a number of the places visited- yes nothing- in order visited my opinion Civitavecchia -port of rome -walk off ship to train station get train to rome buy as station when in rome book the big red bus not the caio roma as we did as they are too in frequent reggio Calabria - described as one of the nicest walkways in Italy- in fact its a dive nothing there -just a wee walk along the promenade- nothing worth talking about crete and the port heraklion - a nice stop off you can walk into the port and the little shops/café -very nice Jordan -aqaba -for perta or the wadii rum -cheaper to do yourself but beware the taxi drivers will rip you off -agree a price and write it down and don't agree to deviate from the agreed route or they try to bump up the the agreed price- nothing else worth seeing salalah-dont get off nothing there khasab-oman don't get off waste of time oman- muscat- nice wee market very traditional market ,take the price they give u and half it ,good for wee walk around and a bit of banter -nothing else there the jewel in the crown-DUBAI -I had visited about 20 years ago and I enjoyed then however it is even better now and not only for the rich-don't book any trips- get a taxi to the old gold /spice soul/Dubai mall ,the food is great ,the place is clean and safe lots to see and do ,check out tripadvisor before you go in summary of port info there is little or non given by costa so do your homework summary of cruise its self -we have now been on 6 different cruises and would say Costa was by far the least cruise experience we have had and always had the feeling the company was penny pinching too much Italian oriented themes and spoken and not enough of the world language English the parent company is carnival cruise line in florida and I cant help thinking if one of the big boys were on board- they would say JUST NOT GOOD ENOUGH FOR CRUISE STANDARD HOWEVER ECONO CRUISE MIGHT JUST BE THE CORRECT TERM however as with everything you have to weigh up cost v quality-and the final verdict for us was a great deal though for the cruise-BELOW STANDARD! Read Less
Sail Date November 2014
My wife and I sailed on the Costa NeoRiviera on November From Savona to Dubai. We flew from NY to Istambul and spent three glorious days before heading to Genoa to embark on our cruise. We arrived in Genoa went to the Best Western City ... Read More
My wife and I sailed on the Costa NeoRiviera on November From Savona to Dubai. We flew from NY to Istambul and spent three glorious days before heading to Genoa to embark on our cruise. We arrived in Genoa went to the Best Western City Hotel checked in an took a taxi to Portofino for the afetrnnon.. Next day took a taxi to Savona for $120.00 Euros. Savona cruise terminal is about half hour from Genoa and check in was very quick. NeoRiviera is a new concept from Costa, longer stays on ports, better food, more intimate and oprn seating. This was our first Costa's cruise after more than 80 cruises taken on Celebrity, RCCL, Carnival, Princess, NCL, Cunard, Holland and Renaissance. Since this was a repositioning cruise the concept was not applicable, only the food was much better than other Costa cruise according to other Costa's passenger we asked. Food on the MDR is eatable but not much selection, food on the buffet is good but also limited, the pizza is bad. Costa will nickle and dime on everything, pizza is free from noon to 3 pm and small fee there after. Coffee and water is only available during dining hours, water and coffee in MDR is not free. Room service very limited and small fee is charge, in cabin breakfast is also very limited and also small fee is apply. We usually have breakfast in our cabin but only had it twice on this cruise. The itinerary was the best part of this cruise, we stopped in Rome we took Rome on your own since we been to Rome before, visited Reggio Calabria took a cruise tour and enjoyed it very much. Heraklion was a short stop, took an independent tour and visited Knossos Palace and had lunch in the city. Cruise line had to cancel visit to Haifa Israel due to security concerns, everybody was very dissapointed, stop in Port Said to visit Cairo was also cancelled for same reason, but we stopped Eillat, Israel and took a cruiseship tour to Masada and the Dead Sea. Luxor was a long ride from Port but we liked it. One of the highlights was Petra in Jordan, was everything we expected and more, amazing to see it in person, awesome. We stopped in three Oman' s ports and not much to see. Abu Dhabi was added to compensate for cancelled ports and we took and independent tour, visited the city and went to the Sheikh Zayed Grand mosque, very beautiful and interesting. Finally we got to Dubai, what a great city we arranged with Great Adventure Tours to pick us up for a city tour, a Desert Safari tour and we loved it. Dubai is a most city to visit, we stayed three extra days and had the time of our lives.. Costa's NeoRiviera had some good things but failed on many others, the shore excurtions desk was baddly run, we found out our excursion was cancelled night before and no one cared to let us know. Entertainment was mediocre at best and cruise director had to apoligized due to a noshow from a local act, the theater was packed with passengers. We know Costa is an Italian cruise line and is a little different than other cruise lines, we did not like it and we are more than sure if we have a choice we will not cruise with them again. The ship looks good and is very well kept, nice and clean. Cabin are on the small side.   Read Less
Sail Date November 2014
Just go back from a 12 night western med cruise on the NeoRviera. The ship is older (1999) but recently re-furbished. Great ship . . .had one of the best cabins in over 70 cruises on 8 different cruise lines. We had one if the few ... Read More
Just go back from a 12 night western med cruise on the NeoRviera. The ship is older (1999) but recently re-furbished. Great ship . . .had one of the best cabins in over 70 cruises on 8 different cruise lines. We had one if the few "mini-suites" . . .a balcony cabin with a walk in closet and both tub and shower! The Costa "slow cruise" concept has overnights and very late port departures . . . easing the pressure to "get back in time". The staff is typical Costa . . . attentive and efficient. The odd stuff? Well, imagine a dining room that serves 6 course meals but does not serve coffee (you can't beg or buy it). Bottled water in included, but coffee is not and nowhere to be found (except in coffee bars). Or how about a 6 course well done dinner menu with only one meat entre? Good and interesting options at every other course . . . but one meat main course. The odd thing US travelers need to really understand is that Costa will cancel scheduled tours if they don't get enough people for a language . . . or out you on a multi-language bus which MIGHT include your mother tongue. We gave up on ship tours a long time ago but this drives people nuts. Net-net? If you want a somewhat upscale and very Italian experience, go Costa. But remember it will be Italian and it will be a bit more formal and structured.   Read Less
Sail Date October 2014
Neo Rivera , A nice old ship, nothing flash mind you and in need of a tidy up in some areas, like the bathroom in our cabin 9039 floor area showing signs of age, still it was as I said nice but like any cruise you can always pick ... Read More
Neo Rivera , A nice old ship, nothing flash mind you and in need of a tidy up in some areas, like the bathroom in our cabin 9039 floor area showing signs of age, still it was as I said nice but like any cruise you can always pick something, so lets have a look at the good points: Great meals , everything was well cooked and presented and not too repetitious. Nice staff, friendly and keen to help, although at times a hint of abruptness Good selection of ports Good arrival and departure times Good embarkation and disembarking procedures . Not so good: Expensive Cruise compared to others I have been on. I had an outside Premium cabin and I am still trying to work out the benefit of spending the extra money on this level of cabin, there was nothing to suggest I received anything more than the people in the standard outside cabin, and we certainly weren't told of anything. I would not waist my money on the EP category cabin. Difficult to get drinking water, could only find one dispenser and that was in the dining room and that closed when meal time finished. No water jug in Cabin Lack of decent information on visiting port, ie how to get into the city, distance etc.A map of the area around the port would have been helpful. Lack of English TV stations Pushy with alcohol / coffee purchases Expensive shore excursions Pathetic entertainment , amateurish an repetitive , best was the presentation by the staff. Would I cruise with Costa again, not sure about that , it may be better on one of their bigger ships but I an not going to spend money to find out Read Less
Sail Date September 2014
After touring Genoa, we took our pre-booked Costa shuttle bus outside the Genoa main train station on Sept. 1, 13:00 to Savona pier. With only 1,100+ passengers this time, the transfer & check-in process ran well. We entered our cabin ... Read More
After touring Genoa, we took our pre-booked Costa shuttle bus outside the Genoa main train station on Sept. 1, 13:00 to Savona pier. With only 1,100+ passengers this time, the transfer & check-in process ran well. We entered our cabin at 16:30. We were on the premium outside cabin. It has no space for a small table but enough to get by. Our 2 twin-sized mattresses can't seems to pull together tight for sleeping. And no thick bed/mattress sheet available to cover the center gap there. 27" flat TV shows no "account" menu & the "wake-up" function isn't ready. It offers 3 English channels though. Storage space is enough for us but the washroom counter is small. It has hair dryer & coffee machine. For coffee/tea, the first 2 are free & charges €1,50 per cup after that. Our free room meal service has continental breakfast menu (finishes at 10:00am) & the regular meal menu has very limited salad/sandwich/drink selection. Our room steward cleaned/stock-up well our cabin twice daily. Room temperature, lighting, decor, noise level, shover space, hot water are OK. Its alternative restaurant "St. Tropez" only opened twice for its €15 brunch offers in this sailing. For full service dining, we all were placed to the larger "Cetara". Premium class passengers got no reservation privilege to this sailing though. When the line-up is long, the host puts down our details/request & give us a beeper so we could wait (10 min. the most) at the live music lounge right outside. Table service is smooth & the staffs are well trained. Walking space is tight there. Often the passengers & staffs fight for the work station walkways. Night dining menu (changed daily) has 4 starters, 2 prime, 3 main, 1 cheese plate & 4 dessert courses to offer. And our server even occasionally brought us the "non-menu" dishes on request. Our Classic wine package has 3 whites, 3 reds (all above average 2013/Italian ones), 7 waters for €99 including service charge after the Club discount. Good value for us. With open seating likes this, Two of us normally sat down around 7:45 & enjoyed the meal/drink until ready for the 10:00pm show. We like it. The lunch buffet upstair has more varieties & hot foods keep re-filling the two food stations constantly. Silverwares are racked on each dining table to ease our run-round. Also, free pizza station & grilled station in the open deck are opened daily (limited time). Afternoon tea are served daily too. Shows (from Costa singer/dance to one-time guest) were well presented (both sound, light & stage setup) in general at the very odd seating. Each row has two sets of seats, the movable chairs in front (better viewing) & the fixed sofa (more comfortable) behind it, with a small fixed round table in between. Quite a bit of time wasted on settling down for show. It has 3 dance lounges with live music. One venue was non-stop in evenings between 2 excellent groups, offering very good dance arrangement. We were so busy at the ports & didn't get to the other venues much but it seems the passengers enjoyed them. Front desk service is well trained but the tour service is questionable. Firstly, all the tour offers (mostly Italian language ones) start around 9:00am (even the half-day tours) when the majority of our port stays were until very late to the evening. Secondly, the staffs there tried not to provide any port related details in words or print to us. Ends up we explored all the ports ourselves with ease. Our only Costa "tour" booking is the €6,95 Salerno city centre transfer (besides the above Genoa to pier & pier to Nice transfers). It wasn't like this at our Costa's Baltic & Middle-East sailings then. When things is not offered from the Costa normal practice, the answer is often "This the the neo-class"...... Read Less
Sail Date September 2014
The ship is very clean, but nothing special decco wise, excellent staff, good stops in the main, artists in the lounges good, shows mixed but not bad. that ends the good points. Bad points are - no port info, at Livorno, no info regarding ... Read More
The ship is very clean, but nothing special decco wise, excellent staff, good stops in the main, artists in the lounges good, shows mixed but not bad. that ends the good points. Bad points are - no port info, at Livorno, no info regarding shuttle to the centre, on disembarking we found there was no shuttle, when enquiring on the dock we were met with a shrug. FOOD this is our worst experience in 19 cruises, indeed poorer than school dinners 50 years ago, evening meal in the dinning room consisted of 4 starters - 1 salad either 2 soups and 1 appetizer or 1 soup and 2 appetizers, 2 pasta's, main courses 1 meat, 1 fish and 1 veg dish, cheese and a choice of sweets, including ice cream which is the only time and place ice cream is available, all other cruises we have been on have also included a selection of dishes available every day !, on day 3 the fish course was sea bream which had the head and tail on, and not filleted which i didn't fancy so i asked if anything else was available, and was told beef, which wasn't recommended, thin and tough, or chicken, i picked chicken which was thin and tough, it was what is served at the hot dog station, came with french fries, no garnish, no tomatoe, no veg of any sort. Next night was Captains night, dress elegant. Evening meal 2 soups 1 of which was meat balls, 1 appetizer, Morrocan meat balls, meat course consisted of a dessert spoon of mashed potatoes 2 pork meat balls and tomatoe jus. Next evening mains consisted of i salmon which i'd had at lunch or lamb on white rice, the lamb was 6 small pieces on top of a mound of white rice, no jus, 1 st piece o k, 2 piece i took out of my mouth just gristle, 3 rd piece i managed to cut the gristle off, 4 th piece unable to cut, 5 th piece o k, 6 piece managed to cute the fat off.After this we decided to eat in the self service, something we had never done in previous cruises, Eat there a couple of times, and then found a menu started to appear outside the dinning room. One evening had rabbit on the menu, decided to try the dining room, expecting saddle of rabbit, or dear i small piece of potatoe, 3 rabbit bones, 1 st bone found approx 1 tea spoon of meat, 2 nd bone some vertebra with skin, no meat, 3 rd bone salvaged about a dessert spoon of meat, i can not ever remember a worst meal. We had a A I package, didn't really have any info what was on it, but on 2 nd night in the theatre i asked for a Gin and tonic ( Bombay ), which i was given, after the show we went into one of the lounges asked for the same, and was told it wasn't available on the all inclusive, i said but iv'e just had it, she said your card will not except it, check your card !, when your receipt arrives you can not see the price, just a place for your signature, your card is returned to you with you copy folded around the card with the price out of site, on checking i found i had been charged 9.8 euro's for the Bombay Gin & tonic. It was suggested i go to reception, which i did they said nothing they could do go to the theatre, i replied will there be anyone their - yes, no one at the theatre, but along comes the cruise director with another guy, explained the position, and was told he was the cruise director and didn't deal with bar issues but the bill was correct, accompanied by his finger waging in my face, i waged my finger back, and was told don't wag your finger at me !, i am the cruise director, at this the other guy asked him to step away while he called the bar manager , bar manager arrived, called the waiter, who said i asked for Bombay Gin ,which i had but i thought i should have been told it was not on the package, i was quite happy to pay the difference, but not the full wack, the whole time this cruise director trying to have his say, whilst waving his arms about, i just had to tell him to keep 2 yards away. Will i go back with Costa NO, Neo ships or any other Costa ships. By the way it is nothing to do with Italian Cruise lines, we already booked our 4th cruise with MSC, sailing in August 2014. hoppy5   Read Less
Sail Date April 2014
Currently on the Costa Neo Riveria so thought I would add a review for those planning to book a cruise on the Neo Riveria as decent information about this ship is hard to find. Embarkation was very easy and friendly. The classic cabin ... Read More
Currently on the Costa Neo Riveria so thought I would add a review for those planning to book a cruise on the Neo Riveria as decent information about this ship is hard to find. Embarkation was very easy and friendly. The classic cabin (window only) is compact! The shower too. And it has a plastic curtain. i think I read an earlier review saying shampoo is not provided - it is. The television has no inputs so you cannot attach your tablets etc to watch your own programs. The premium cabin does have a full-size tv and a bath. Food is of good quality. lots of fresh salad and fruit. and a choice of 3 main courses each evening in the a la carte restaurant. There are 5 courses so no need to go hungry. Seating is unreserved which is a new feature available on the neo ships. The drinks package: there is only one choice and that is €28.75 pp/day. This does not include premium brands so the gin is Beefeater or Gilbeys so excludes Grey Goose. There is usually a discussion each day at the smoothie bar as to whether all the smoothies are included in the extra package so this appears a bit disorganised. there is no separate wine package. Evening entertainment is a bit lacklustre and together with the price of drinks means the bars and venues are quiet in the evenings. Before sailing I rang the Costa "customer care" line and one of the questions I asked was if the sauna was free on this ship. They said it was. However it is €15 per visit! I asked guest services about this. They told me this is only applicable on their neo ships. This is the same for the new drinks package. So, it seems the new concept is to charge as much as possible! From speaking with other guests who have been on other Costa cruises it appears that the cabins are smaller on the Neo Riveria compared to their other ships. Maybe this is also part of the new concept.   Read Less
Sail Date February 2014
We have just returned from the Dubai to Capetown cruise on Costa neoRiviera. On the plus side, the itinerary was wonderful. We visited some incredible places. The beds were the most comfortable we have had on a cruise ship, the staff were ... Read More
We have just returned from the Dubai to Capetown cruise on Costa neoRiviera. On the plus side, the itinerary was wonderful. We visited some incredible places. The beds were the most comfortable we have had on a cruise ship, the staff were always smiling, polite and helpful. The ship although basic was clean. There were plenty of towels and lotions including after sun which was welcome. When we booked the holiday with Iglu we were under the impression that gratuities were compulsory but flexible. In actual fact there are no gratuities only a compulsory service charge of €8 pp/day, the first half of which was taken from our bank account half way through the cruise. On the Costa web site a 5% discount was available for tour reservations before 31 January. Because I have walking difficulties we decided to reserve the easy trips, as we thought they would be the popular ones and spent €1,500. Had we known that the ship would be less than half full, we wouldn’t have bothered. When we arrived on the ship the tours were the same price as we paid. When we enquired at the Tour Desk we were told that this package was not available on neo Riviera!! As we had to put the code for the ship, our booking number and name when reserving these tours we feel we were mis-sold these trips. When we asked to see the Tour Manager she suggested we put in a Formal Remark Form which would be stamped and sent to the Head Office in Genoa. We would get a reply very quickly – certainly before the end of the cruise. To date we have not even had an acknowledgement, so we will be pursuing this. We have been on many cruises and have never known the self service restaurant to close during the day. There was nowhere to get water tea or coffee while the restaurant was closed unless you bought them at the bar or had the drinks package which although advertised on the internet before the cruise at €19 increased to €28 once on ship. The restaurant closed for the day at 21.30 which meant that after the show in the theatre there was nowhere to go for refreshment before bed. We only used the Cetara Restaurant once but were not impressed with the menu. The self service restaurant had lots of salad and fresh fruit, an omelette station at breakfast time and a grill bar on deck at lunch time, together with a pizzeria. These were the only really hot food. The cooked food in the self service restaurant was at best passable and was only warm and very rarely were there any hot plates. Because there were multi-national guests, all announcements were made in several different languages which at times was quite tedious. There was also piped music everywhere except cabins, including the library. Even the port talks were conducted with piped music in the background. Overall the cruise was not as cheap as we were led to believe as the Service charge was over £500 for the five weeks and everything on board was very expensive – drinks, photographs etc. However the itinerary was superb. Further emails to Customer services from the UK regarding the misselling of excursions have been similarly ignored!! Read Less
Sail Date February 2014
We have just returned from the Dubai to Cape town cruise on Costa neoRiviera. On the plus side, the itinerary was wonderful. We visited some incredible places. The beds were the most comfortable we have had on a cruise ship, the staff ... Read More
We have just returned from the Dubai to Cape town cruise on Costa neoRiviera. On the plus side, the itinerary was wonderful. We visited some incredible places. The beds were the most comfortable we have had on a cruise ship, the staff were always smiling, polite and helpful. The ship although basic was clean. There were plenty of towels and lotions including after sun which was welcome. When we booked the holiday with Iglu we were under the impression that gratuities were compulsory but flexible. In actual fact there are no gratuities only a compulsory service charge of €8 pp/day, the first half of which was taken from our bank account half way through the cruise. On the Costa web site a 5% discount was available for tour reservations before 31 January. Because I have walking difficulties we decided to reserve the easy trips, as we thought they would be the popular ones and spent €1,500. Had we known that the ship would be less than half full, we wouldn’t have bothered. When we arrived on the ship the tours were the same price as we paid. When we enquired at the Tour Desk we were told that this package was not available on neo Riviera!! As we had to put the code for the ship, our booking number and name when reserving these tours we feel we were mis-sold these trips. When we asked to see the Tour Manager she suggested we put in a Formal Remark Form which would be stamped and sent to the Head Office in Genoa. We would get a reply very quickly – certainly before the end of the cruise. To date we have not even had an acknowledgement, so we will be pursuing this. We have been on many cruises and have never known the self service restaurant to close during the day. There was nowhere to get water tea or coffee while the restaurant was closed unless you bought them at the bar or had the drinks package which although advertised on the internet before the cruise at €19 increased to €28 once on ship. The restaurant closed for the day at 21.30 which meant that after the show in the theatre there was nowhere to go for refreshment before bed. We only used the Cetara Restaurant once but were not impressed with the menu. The self service restaurant had lots of salad and fresh fruit, an omelette station at breakfast time and a grill bar on deck at lunch time, together with a pizzeria. These were the only really hot food. The cooked food in the self service restaurant was at best passable and was only warm and very rarely were there any hot plates. Because there were multi-national guests, all announcements were made in several different languages which at times was quite tedious. There was also piped music everywhere except cabins, including the library. Even the port talks were conducted with piped music in the background. Overall the cruise was not as cheap as we were led to believe as the Service charge was over £500 for the five weeks and everything on board was very expensive – drinks, photographs etc. However the itinerary was superb.   Read Less
Sail Date February 2014
We booked an inside guarantee cabin at short notice for this 7 night Middle East cruise and were pleasantly surprised to have been given an outside cabin on Deck 8, as were are friends also travelling on this cruise. Since we were driving ... Read More
We booked an inside guarantee cabin at short notice for this 7 night Middle East cruise and were pleasantly surprised to have been given an outside cabin on Deck 8, as were are friends also travelling on this cruise. Since we were driving up from Muscat, we decided to park at the cruise terminal inside Port Rashid which wasn’t an issue, although we did need to provide a copy of our passports and vehicle registration to the port security office in the terminal. We were informed we could board from 3pm and the cabin would be available from 8pm and arrived at 8pm to a very quiet terminal. The staff checked out the passports, particularly interested in my wife’s who is only eligible for a UAE “visa on arrival” based on the status of our GCC residency and advised that we would need to pay 115 dhs prior to arriving in Abu Dhabi for the re-entry visa. The ship has only recently been handed over from Iberocruises and despite being a 14 year old ship appears to have had some good refits, and the rebranding to Costa seems to have been done to a high standard. The ship was of a better standard then I expected, although a little plain (lacked any of the glitz or art that I’d experienced on larger cruise ships). The cabins were ok, with two fold down beds for our children and everything was setup perfectly for our arrival, and before the boat drill the children were provided with wrist tags and child lifejackets. The only real annoyance is that the two single beds wouldn't join together properly so always came apart in the night.. Service and food onboard was great, with 7 different bars, a coffee ship, the buffet restaurant, a grill station, a pasta station, a pizza station (pizza available at lunch by the slice or from 7-11pm in the evening) and the main dining rooms. Dining was open seating, which worked well with this cruise. The buffet did get busy at times, and whilst this was ok on this cruise whilst the ship was around half occupancy, I couldn’t imagine what it would be like if it was full. The dining room food was excellent and the service superb. The staff entertained our children at the dinner table with magic tricks and napkin animals. Entertainment was generally good, lots of bands playing all evening with different types of music in the various bars, and the stage shows were mixed varying from very good to average. The kids club is quite small, but the staff were superb and kept the children occupied. The kids club only operated 9-12, 15-18, 21-23:30 and wasn’t as active as on the bigger ships, but still had enough activities to keep the kids going. There is also a reasonable sized play park on Deck 12 and a slide into the childrens pool. In addition to the childrens pool are two pools and two Jacuzzis on Deck 11. Whilst the ship is quieter then the larger ones, it definitely had enough going on to keep us (29 years old with young kids) entertained. With this particularly cruise they had a short cruise midway with passengers embarking in Dubai and disembarking in Abu Dhabi. This encouraged a lot of Indian and GCC nationals on board who had slightly different etiquette and this caused a little fuss (entering the pools fully clothed or wearing boxer shorts instead of swim shorts, walking onto the stage to take photos with the acts mid performance, leaving food everywhere, children causing fights in the pools and ignoring rules and staff etc). The staff found these guests quite difficult as culturally their attitudes were very different to the normal guests onboard. During the first show which involved the cast wearing leather two piece bikini, many of the local guests walked out quite offended. Muscat is a beautiful city, but the tours and taxis were mostly a rip off despite having some of the greatest places to visit on the whole Middle East itinerary (Grand Mosque, Palace, Corniche, Souk, Museums). Abu Dhabi and Dubai both offered free shuttle buses. Overall, despite the neoRiviera being quite new to Costa I’d say she is a good ship and despite being small will fit into the mix. A few off topic comments are that as a seafarer I noticed quite a few minor safety deficiencies which surprised me considering Costas recent history, I would have thought that they’d have aimed for 100% standards. I did mention a few items to the captain when I noticed him doing his rounds, but he clearly wasn’t interested. Safety to the Italians isn’t quite as serious as it is to us Northern Europeans or North Americans.   Read Less
Sail Date December 2013
Costa neoRiviera Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 3.0 3.4
Entertainment 3.0 3.0
Public Rooms 3.0 3.9
Fitness Recreation 3.0 3.5
Family 3.0 3.5
Shore Excursion 3.0 2.7
Enrichment 2.0 2.6
Service 3.0 3.7
Value For Money 3.0 3.2
Rates 4.0 N/A

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