431 Royal Caribbean Navigator of the Seas Cruise Reviews

Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, ... Read More
Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, & Coco Cay's activities and amenities. We had booked beach/ocean excursions but canceled after the hurricane knowing that the water would be full of debris and not clear. It's a good thing or we would have wasted a lot of money. Myself & 18 Year Old Daughter Ocean View Room - Deck 2 Budget Trip to Enjoy the Ship & Ports - No extra packages etc. We literally wanted to sit by the pool and on the beach. First, the Cons: Ship: The ship is showing signs of wear and tear, seats in certain venues are worn and look rough. Cushions on the deck in the Solarium are stained and as the fabric is a solid, light color, it has a particularly "nasty" vibe on the cushioned couple's lounges...if you know what I mean. (Hey Designers....the cushions would be better off with a printed fabric.) The Solarium pool is a little worn and the fountains never worked while we were there. On cruise days, there just wasn't enough shaded seating as an option on the decks and if you didn't get there early, there wasn't enough seating around the pools, period. We spent a lot of time looking for pool seating then heading indoors so as not to get burned until people would disperse for activities. Seriously, there was NO music at the Solarium, no steel drums, no dj, nothing...just this weird dead air silence or chatter from the people laying about. We could hear music from the other pool but if you didn't want to share the pool with kids, you didn't get the fun entertainment or music at all. There wasn't enough music on board in my opinion. Cabin: Let me say, I was hesitant about our cabin location but I LOVED it. This was a budget trip but I can't do rooms without natural light so I spent more on the OceanView but didn't choose our room. Our steward was super nice and kept our space very nice but you could tell that she was just "done & over" the whole thing. We made sure to leave her a nice tip and try to keep our space clean. I felt that we may have been in her way a lot. As for the room, we had 2 twins set up and everything in our cabin was perfect except, 1. there was mold growing between the glass and wall in the shower behind the seal, not a place that can be cleaned. (poor design) 2. The decor and linens are starting to look worn and there are a lot of stains on the whites. 3. Our window stayed pretty dirty which hindered our view.....we couldn't tell if it was between the glass or outside but it's probably because it was so low to the water. Food: Windjammer had too much repetition, especially at breakfast and lunch. The food seemed to be geared toward the kid's palate, not adults as much. This is probably a good way to get cruisers to try the elevated dining but be prepared for that if you plan on traveling on a budget. The "American" food choices were a bit bland while the "International" foods were sometimes oversalted, especially the meat at the taco bar by the pool.....add rice and beans to subdue that. Also, if you like chocolate, you are going to really be searching the ship, there wasn't a lot. If you don't drink a lot of alcohol or sodas, buying a drink package is pointless but be prepared to have little to no selection for beverages. On day one, the Windjammer had coffee, hot tea, water, ice tea, lemonade, and oj, after day one, I only saw coffee, hot tea, water and apple juice (watered down)....you had to really hunt down water as the dispensers were often empty. It's difficult to refill water bottles at the dispensers but quick tip, if you go to the soda dispensers, they also have water and you can fit a water bottle under the spout. The hot tea selection is pretty decent so if you can find ice (good luck) you can make a decent ice tea....bring your own reusable bottle/cup or you will struggle to stay hydrated. Entertainment: Again, more music on the Solarium deck please! Also, throughout the ship, there needs to be more music during the daytime. The rest of this con is personal preference as entertainment is so subjective. Much of the Promenade entertainment felt very "middle school pep rally" except the live bands across from the Cafe Promenade...they were awesome even though you had to stand in the walkways to watch. The library needs to be repurposed; I was told that a lot of the books get thrown out when there is a shipboard virus or people walk off with them so it was really a sad sight to see almost empty shelves. This would be a good space to display more art, have a coffee house vibe, or even just some sort of interactive space. If you are a solo traveler or have a travel companion that is introverted, plan on a lot of people watching as most activities on board are hard to enjoy solo. Nassau - Since we canceled our water activities, we decided to explore Nassau by foot and have lunch at Senor Frogs (go see Michael, he's great). We explored the Straw Market and walked around the town a bit. There is a LOT of aggressive souvenir selling, most of which are repeated items, look for local artisans that are sitting and making and buy from them then just say no thank you when you are finished. On the walking paths, a lot of "high end" shops with "callers" from all sides. If you are traveling with small children or those who have sensory sensitivities, this can be overwhelming and scary. We decided after several hours of being called after ("Mami, can I be your son-in-law!" was constant) it was time to go back and just enjoy some quiet pool time. Ok, Now the Pros - If you are traveling with kids, this is the ship for you!!! Ship: The waterslides, flowrider, rockwall (early before it gets hot), courts, putt putt golf, pools, WATERSLIDES, game rooms, ice skating rink (bring long pants and socks), laser tag, splash parks, teen rooms, WATERSLIDES are AMAZING!! Did I mention the waterslides???? I'm almost 50 and I LOVED them, totally went on them more than you can imagine. If you are are traveling with kids, you are going to have fun. You can even sit in the pool and watch family friendly movies after dinner. The side balconies on the 4th deck and deck 3 are the best places to hang out when the ship arrives and leaves the docks....it's just beautiful and gives that windy "I'm king of the world" feel. If you don't mind being in full sun, there are a lot of upper deck areas to enjoy the view the ride. However, if you need to be indoors because you fry crispy in 10 minutes, head to the Cosmopolitan during the day, it's practically always empty and has a gorgeous view from the top with wrap around windows. You can take your drink up there, a journal, book, sketch pad and have hours of uninterrupted solitude with a great view. Food: If you aren't eating at the Select Restaurants on board but are tired of the Windjammer, make sure you go to the dining room! Their food is top notch and if you get Rob & Felix as your servers, you are going to be pampered. Don't feel bad if you want to order 2 desserts or appetizers, it's totally worth it. Do it! Never leave the dining room without experiencing the creme brulee....if you don't get it, you have missed out. I've decided that anytime the dining room is open when I am on a cruise, I will be there. It saved the food experience for our trip. The taco bar by the main pool is a tasty alternative to the lunch in the Windjammer but their meat tends to be on the salty side so make sure that you get a little extra beans or rice to cut that and some lime and you will be happy! Entertainment: If you are planning a cruise and you love art, add an art budget to your allowance....oh my word, the art auction by Park West was the absolute best fun. I didn't have it in my budget but I left with 6 authenticated, signed art prints in hand and I'm waiting on my Anatole Krasnyansky print to arrive. I just kept entering raffles and participating in the art games and I'm stoked that I came home with so much artwork. I have a few that I like and I've got gifts for Christmas! Look for the piano man in the elevators, that's a lot of fun. Go to the shows....some are hokey but Showgirls was great! We saw their last performance but I'm sure it will be replaced by something else equally great. I enjoyed the Latin dancing and music on board BUT would have loved to have someone to dance with...they need to add professional dancers (like in Dirty Dancing) to dance with solo cruisers because otherwise we have to sit and watch. :( Go to the late night dance parties if you like pulsating dance club vibes on a low key level. I noted that there were a lot of in-bar activities during the day; game show type games, karaoke, bingo, wine/martini/whiskey tastings, and most were geared towards couples. Coco Cay - IF YOU HAVE KIDS>>>>>>>WOWZA! The splash park, waterslides, pools, etc are amazing, you will have a blast. It's a waterpark on an island. Plan on spending the whole day the same way that you do at a waterpark....bring your sunscreen and just let the kids RUN. Read Less
Sail Date September 2019
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The ... Read More
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The only good food is at the main dining room but that takes 2 hours + Such slow service Never any open chairs! They should definitely enforce no seat saving more. People were saving the ones in the pool at coco cay and not even using them! Have cubbies for items so people don’t waste chairs. All the good events were at night. We had absolutely nothing to do during the at sea day until like 7. Nassau is TRASH! Definitely have to book an expensive trip to another island if you want to enjoy that day. There was a lot of useless employees like people telling you hi in the bathroom and to wash your hands in the dining room. I’d rather not have to pay $60 in gratiuties and not have that If you don’t use the main dining room you shouldn’t even be charged gratituties No outlets by the bed, bring an extension chord! Internet SHOULD NOT BE $22 a day. It should be included in the price of the cruise! Everyone wants internet Read Less
Sail Date July 2019
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- ... Read More
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- Incredible. From the Uber to onboard in less than 10 minutes. Terminal A is fantastic. Cabin- cabins were beautifully upgraded with new carpet and upholstery (dark blue and gray color scheme). No complaints here. All cabins were available at 1PM. Ship overall- -The good: They did a great job modernizing this older ship. It truly has a similar feel, color scheme, venues, etc. to the brand new Royal ships. The solarium and main pool are beautiful. -The bad: They WAY overdid it with the "upgrades". The outer decks are now cluttered with cabanas and massive hot tubs filled with screaming kids and drunks, so there are few chairs available in the sun. It is pretty from a brochure standpoint, but totally impractical and chaotic in real life. They removed the once beautiful fitness area at the front of the ship (along with the FREE locker room, steam and sauna areas) and moved the gym to a small, terrible location at the back of the ship. The ceilings are too low, so the treadmills do not incline, there are limited free weights, limited space, etc. They relocated it to add a whole deck of new cabins to deck 11. With the addition of hundreds of new staterooms, the elevators are always packed. Crowds and waits everywhere. This was never an issue on this ship before the added staterooms and removal of public areas. Food- I attributed this to it being a wekeend cruise, but the food was terrible aside from El Loco Fresh and specialty restaurants. Buffet options for lunch and dinner were along the lines of hamburgers, hotdogs, frozen quality pizza, rice, pasta and marinara, breads, and jello-type deserts. That is completely unacceptable for a $500 per night cruise in my opinion. Ports- CocoCay was beautiful. We had visited in December before the opening of "Perfect Day" and did not spend much time on the island because it was "blah", but they have really transformed this little island into paradise. We spent all day here. The dining options were better than on the ship, the pools and beach were wonderful, and the views were fantastic. We were very lucky with beautiful weather on this sailing. We had a great weekend, but would we chose Navigator of the Seas again? No, we would not, for the following reasons: 1) Sometimes less is more. Mariner of the Seas (sistership sailing out of Pt. Canaveral) had a slightly less extensive refurbishment that added most of the same amenities, but with less added cabins, it left the beautiful pool deck alone, and left the beautiful gym area intact. If you are a avid gym-goer or physically active, choose Mariner or Independence of the Seas for your short cruise needs. 2) There will be music or action/kids movies loudly blaring on the pool deck movie screen at all times... to the point that you will be able to hear it even in the "quiet" solarium. I assume this is Royal Caribbean's attempt to get the party going, but it kills the mood, not enhances it. 3) The free food venues were appalling. We have sailed with Royal Caribbean on approximately 25 sailings over the past 20 years, and the food was shocking on this sailing. Take advantage of El Loco Fresh and venues on CocoCay for more appealing complimentary food options. Read Less
Sail Date June 2019
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
Sail Date June 2019
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled ... Read More
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled terrible like moth balls. The hallway near the room smelled like mold. It was very disgusting and disappointing. I was expecting a nice clean experience with the renovation, but that did not happen. Royal Caribbean needs to fix this issue asap! The specialty restaurants were great! Hooked was amazing as was Izumi! The steakhouse left much to be desired for as it did when we sailed on Allure 6 months ago. If you are used to The Capital Grille, or a Maestros level steakhouse you will not receive the same quality(read flavor/deliciousness) here. Skip the steak house and choose any of the other restaurants for sure! The cruise overall was very relaxing. In the future we will definitely choose Oasis Class or better. This boat does not compare to Allure by a long shot! Read Less
Sail Date May 2019
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 ... Read More
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 video poker and some slots. This review compares the NCL Casino at Seas program to the Royal Caribbean Casino Royale based on our experience. ODDS : The odds on both cruise lines are poor. NCL has better odds RCL – 6/5 Bonus Poker with $150 for all 4OK – 7/5 DDB NCL: 6/5 Bonus poker with $250 for 2,3,4 and $400 for 4A – 8/5 DDB Bill Adjustment at the End of the cruise. Typically I earn $10,000 points RCL – Usually nothing NCL – Usually $500+ Tier Benefits RCL- Prime: worthless cruise ctf at the end of the cruise which we have never used. Annual cruise which is worthless because we receive cruise offers all the time NCL- Ruby: $400 each on board credit. Ultra drinks- usually will get an upgraded bottle of wine by request Amenities Sent to Room RCL: plate of 4 cookies NCL: Chocolate covered strawberries with wine or Champagne Host overall Casino Service RCL: Never saw the host – staff generally not very friendly. My wife approached the host to ask about all of the out of service machines and she said he was rude when she asked him. This was on Navigator of the Seas NCL: Host will come over and introduce themselves and check in almost daily to see if we need anything. Very friendly staff. The personalized service and friendliness fo the NCL staff makes the experience a lot more fun. Casino set-up RCL: We just got off Navigator of the Seas which has probably the worst Casino we have ever been to. Probably 30% of the machines were out off service. Card frequently stopped registering points. Machines were on top of each other and could not move. Other ships like the Allure are much better. NCL: Much better and roomier The room was much largerthen expected for a Junior suire. The food in the main dining room was very good. Especially the nextt to last night that included lobster and filet mignon. We did not feel the need to eat in the specialty restaturants because the dining room was very good. Service in the dining room was excellent and we sat at the same table every night even though we had My Time dining. The room steward was also very good and friendly. Shows were good but not excellent. The first night was some guys banging drums that gave me a headache and I walked out. The comnedian, magician and stage shows were very good. Read Less
Sail Date April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
Sail Date April 2019
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa ... Read More
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa until 11pm so we really had a chance to explore and enjoy the Islands. The food on the ship was wonderful and the staff, without exception, was cheerful, helpful and worked non-stop to make life enjoyable for us. The staff even made going in to meals fun by adapting songs in creative ways to encourage people to wash their hands. They had all the kids singing and dancing their way into the Windjammer dinning room by the end of the cruise. There were lots of things to do on the ship and we particularly enjoyed the Ice Show, Laser Tag and the water slides. The Constant presence of piped music got a little wearing after a while since they pipe music almost Everywhere and their music selection was somewhat limited (by the 4th day I had heard most of the songs at least 10 times). We started retreating more and more to the outer portion of Deck 4 which was about the only place they were not piping music. The first day there was almost no one walking around on Deck 4 but by the last 2 cruising days it was getting downright crowded with people who just wanted a little peace and quiet. The only complaint we had, and the reason I'm only giving this cruise 3 stars, is that our room was extremely noisy which I describe in the cabin review section. Read Less
Sail Date April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Sail Date April 2019
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these ... Read More
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these items to Guest Relations, they immediately offered a single outlet extension cord (8’ orange heavy duty) for power, and explained that the Olive Oil was a “prohibited Item.” I asked where it was prohibited because I certainly didn’t remember seeing such a warning, but she had no answer and no sympathy. When I asked where the suggestion box for the Hotel Manager was located, I was told that the only way to interact with him was to personally complain to the Guest Relations representatives (CSRs) who would enter it into the computer. Really? The last thing I want to do on a cruise is to have to wait in line to solve a problem I didn’t create. It’s a very outdated business model. RCI advertises the best WiFi at sea, but it’s still terrible. I made the mistake of thinking I could work in the library using e-mail to transfer files to/from my company. Regular Outlook would not function at all; probably due to “closed Ports” according to my IT department. My company’s Outlook Web Mail worked; but was very slow. Best case, it typically took 8-15 minutes to email or upload a 5-6 MB Excel or Word file (typically containing a dozen small photos). There was only one IT guy to help with WiFi log-on issues, and he only worked 8-hour shifts. Oh, they did have a couple of extra people occasionally standing at the help desk; but they only had very basic knowledge and could not help me. Being a healthy eater, I asked the attendant at the Gluten-Free salad station, where the Olive Oil and Vinegar were located. I was told there was only the “house dressings” available. A day later, I found those items located on a display with the steak sauces and condiments. Talk about a clueless staff! Butter? For breakfast on the first day, I picked up a pat of butter and took it to the table. The expiration date was 3/27/19, which was one year from the manufacture date. Since the 27th was only a few days away, I handed the pat to one of two restaurant managers that were apparently “supervising.” His response was that there were still a few days before expiration. So, I asked him why eating year old food did not seem wrong to him, but he simply protested that they had several days remaining. After the 27th, they were still serving the butter. And that’s why I like to bring my own olive oil. Read Less
Sail Date March 2019
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the ... Read More
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the cruise. Seats broken in the theater and ice rink. Bathrooms near Windjammer not working at first. Holes in tile wall. Due to unrest in Venezuela, ship was unable to get some fresh fruit and vegetables. That was not a great deal, there was plenty to eat! Love the new Hooked restaurant. Chops was terrific, best filet i have ever eaten. Crew was friendly and attentive, food as usual was great. Shows were well done and contract entertainment was really good. Embarkation was a mess, delays and misdirected. Staff at the port didn’t seem to know or care what they were doing. Priority check-in meant nothing since most of the ship was priority. Tours and ports were great. First time at Labadee, enjoyed very much, lots of activities and also beautiful beaches and plenty of shady places too. Aruba is gorgeous, took see and sea tour. Saw plenty of beautiful fish at the shipwreck and divers. Bonaire and curaçao also beautiful stops, tour guides knowledgeable and friendly. Read Less
Sail Date March 2019
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The ... Read More
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The 3,800-passenger capacity super-ship had the largest cabin room (200-sq. foot room, 65-sq. foot balcony) that Denise and I have ever experienced. It even had a large couch, and life looking out from a balcony is always better. Navigator is a beautiful ship. It has a promenade walkway that looks like a modern-city street, complete with attractive second-story apartments gracing one's view. Along this gorgeous walkway, there is a shop open where one can get coffee, tea, and pastries 24-hours a day. Now that's my kind of service. The overall service provided by the 1,100 workers is first-rate--as it is on nearly every cruise ship. C'mon, it's why we cruise. There were things about the Navigator of the Seas that make me question whether I want to cruise specifically with Royal Caribbean. This was my first Royal cruise, and it felt to me that Royal is using super-ships in search of families with children. The ad for Navigator online encourages passengers to "amp up" their experience. I am 64 years old, and I stood in front of the floor-to-ceiling amplifiers at a myriad number of rock concerts during the 1970s and 80s. At this time of my life, I desire a good meal with the woman I love--followed by a game of cribbage. So maybe Royal Caribbean is not the cruise line for me. A big factor that helps me decide on a cruise line is food quality. Overall, Navigator did not have the quality I wanted. The buffet food in the Windjammer Cafe was mediocre--not bad but not great, either. Then, on the second night of fine dining, Denise got food poisoning. We can never prove such a charge, but food poisoning is our conjecture. If correct, our experience underscores the following: when Navigator advertises that it provides "cuisines that you crave," food poisoning cannot be an cuisine option. There were meals offered every night of the cruise, and we think this one--spaghetti bolognese--was reheated. Denise was quarantined for 24 hours, and--to their credit--the staff did everything in their power to make her time enjoyable as well as safe. Take a five-day cruise, however, and remove 24 hours--it's not difficult to do the math. If there is one lesson you can take from our experience, it is this: always order the meals offered just for that specific evening. There is another factor for Navigator of the Seas to address. This was the dress code of fine dining. It simply was not enforced. People in short pants and t-shirts were often seated as if they were in their finest duds--and maybe they were. However, one of the major draws for me toward cruising is that I get to pretend I am rich. I have difficulty doing this in fine dining when I am seated next to a guy in short pants wearing a faded t-shirt that says "I Have The Answer." If Mr. Know has the answer, then I have the question: What is going on here? Royal Caribbean's Navigator of the Sea has issues, but we will not rule out using the cruise line in the future. Perhaps the two ships--Brilliance and Rhapsody--which regularly depart from Tampa will find their way into our cruising itinerary. Hopefully, these two ships will not talk about "amping up" that which we seek to calm down. Read Less
Sail Date December 2018
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. ... Read More
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. We arrived at the port at 10:00, hoping to board by 11:30. Our status gives us Prority boarding. The boarding was horrible!! It was like herding cattle. The cameras were broken! And we didn't get on until 1:00!!! On the first day, we like to eat in the main dining room. It wasn't open. We had the Promenade inside room, which means we had a window overlooking the Promenade. This was really nice. We had the greatest cabin Stewart--- Camilla Trindade. She was wonderful! She was always there to help you and she always had a smile on her face! I have a C-PAC. She got me distilled water and an extension cord. I like to hang my shorts, but I didn't have enough pronged hangers. She brought me 10 more. EXCELLENT SERVICE!! The first Sea night we had a reservation at Chops. The appetizers were excellent. I had the shrimp cocktail and the crab cake. The shrimp were huge and the crab cake delicious. Then came the horrible steak. We got the 12 oz Ribeye ordered medium rare. It was well done. We sent it back. The second one was even worse! It was so thin--- no where near 12 oz. It was tough and well done. The next Sea night we ate at Giovanni's. We didn't like the appetizers , but the filet Mignon was EXCELLENT! It was cooked to perfection! We complemented the chef. We had already made reservations for our third night at Chops. The head of all the restaurants just happened to be at Giovanni's that night. We told him about our experience at Chops. He was wonderful! He told us he would change our last reservation to Giovanni's and he would allow us to get the appetizers brought to us from Chops. When we ate our last meal at Giovanni's everyone asked how we got those appetizers and we said, " Just Ask" We only took one tour and that was with Bonaire Vista Tours. Our tour guide was Joli and she was excellent. It was well worth the $35 per person. Now our other negative experience. We went to the Cruise Next desk and Erwin made our reservations for our next cruise on Norwegian in January. We also signed up for a Royal Carribean credit card. He was to have transferred all our on board charges to the new credit card, which he didn't handle correctly which we found out when we were disembarking. (which I will discuss later). Since the cruise in January was so close, we had to pay for it in full. That night I got a certificate from the Casino for $100 off the price of my next cruise. The next day I went back to Erwin twice. He said that because we had paid in full he couldn't apply the $100. I went to the casino host and he told me to talk to the head of the Cruise next desk. After three visits to Cruise Next I finally got it applied. Since you have to wait forever at the Cruise Next Desk to be helped-- this was a waste of my last Sea day!! I have to say the I like was Royal Carribean does in the main dining room for lunch. You can order from the menu or go to their Tutti a Bar or both. This is where you can have them custom make a salad the way you like it and you can fix your plate from a variety of entrees. They have an antipasti table. They have a table with all kinds of desserts, including a chocolate fountain and a sundae ice cream bar. I really enjoyed this. One night in the dining room, they have lobster. You can get as many lobsters as you want. On Norwegian they no longer serve lobster. One night they had baked Alaska, which I haven't seen on a cruise in years! Now to the horror in disembarking. It is always so easy on Norwegian, but it is a horror on Royal. We take SAS transportation to and from Fort Lauderdale and the port.( They are excellent!). But if you are after 10:00 you risk having to wait 45 minutes for them to pick you up. If you are through customs before that you don't have to wait long. With Royal you sign up for a time to disembark. We chose 9:00. We were number 17. 9:00 came and went and they hadn't called our number. They had stopped calling numbers at 15. Finally at 9:30 the girl suddenly called all numbers under 25. This made it a mad rush for 10 groups being called at once. When we finally got up to the station where they scan your card, they wouldn't let us off the ship because they said we hadn't paid our bill. We tried to give them the info over the phone, but they wouldn't allow it. We had to go up to customer service to sign for it to be paid. This was Erwin's fault. No one had called us or left us a message that there was a problem with our bill. THIS IS UNACCEPTABLE!! Then we finally get off the ship, the escalator to customs is broken. We had to wait forever for a elevator to get us to customs. A TOTAL NIGHTMARE!! Read Less
Sail Date November 2018
This was my 6th cruise on Royal Caribbean. A group of 10 of us sailed out of Miami. I sailed on Oasis in June 2018 and while I am not in any way comparing the ships, Navigator just looked tired. The ship is a great size, big enough to ... Read More
This was my 6th cruise on Royal Caribbean. A group of 10 of us sailed out of Miami. I sailed on Oasis in June 2018 and while I am not in any way comparing the ships, Navigator just looked tired. The ship is a great size, big enough to wander without feeling overwhelmed but not so small that you feel cramped. The main areas were OK looking but the cabins are in desperate need of refurbishment. The chair and ottoman in our cabin were so dated and dirty that we didn't even sit in it. We had an interior virtual balcony room which I was looking forward to but as my 15 year old son stated "this is dumb". I was really thinking that it would enhance the experience but it didn't. We kept the curtain on it closed all the time. The food on the ship was very predictable. Breakfast in the Windjammer was the same everyday. My biggest complaint here was waffles. There was a waffle iron with a staff member making fresh waffles but only 4 at a time...so there was always a shortage. In the main dining room, the service was fantastic. We did have to fight tooth and nail to have us all seated together (not RC's fault, our travel agent didn't have our reservations linked). The dinner was pretty much a carbon copy of the other cruises I've had on Royal. No complaints about the taste, its just that it was exactly the same as other cruises I've taken. The deserts were bland however. The ice skating rink was cool and even saw the show. I did think it was odd that they used that space to do the Quest game show (again something I've seen on every RC cruise). Embarkation was great. No problems here at all. Disembarkation was a bit disappointing We waited in line for about 45 minutes to get off. Probably nothing they can do about that but the line started on one side of the ship wrapped through the main dining room and then to the other side of the ship before you can get off. From what I understand, the ship is due for dry dock in the next couple months. I think this will help the overall experience. Read Less
Sail Date November 2018
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, ... Read More
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, Brugges and then Miami. Not quite the same appeal! We were offered a full refund if we cancelled but as booked the flights ourselves and non refundable hotel rooms in Miami we would have had to claim through our travel agent so we had no choice but to go. Having been to France and Belguim on numerous RC cruises, we were really not looking forward to the cruise even with the $200 OBC for the changes and 20% off what we paid for this cruise towards another. I did ask if there were really storms in the Atlantic or whether it was an excuse to have further repairs to the Ship after last weeks accident with the stabiliser making a large hole in the hull. I was told it was fully repaired. When we checked in on the Monday, I was told it was actually repaired this morning after people had disembarked. However, at the lifeboat drill the Captain said due to a gap in the storm we would now go to Gran Canria, Coco Cay, Port Canaveral and Miami so things looked better. 3 rough days at sea, due to storms was not too bad, have had worse in Iceland! Gran Canaria was ok, then it got warmer as we cruised towards Perfect Day Coco Cay (RC's private island). That morning the sea turned choppy and I had a feeling the tenders wouldn't be able to get us ashore. Unfortunately the captain soon came on and told us the same. We promptly turned around and left what looked like a building site (lots of work going on for next year) and went to Freeport Bahamas. Lots of shops but not much else. Worth noting that RC were charging whatever they could for excursions on Coco Cay, even for floating mat which seemed a rip off. I guess they want us to pay for the island for them. At this point it became a case of guess which port we are going to next. Then we went to Port Canaveral which was great. We had originally booked a tour of the space centre but was then told that due to immigration it would not be possible to have a guided tour and instead they would just take us there and we had to get around ourselves. At this point we were so used to changes we didn't care. So, we spent the day at the Space Centre at our leisure before heading to Miami. Cabin was good, central location which helped make the rough seas feel not as bad. We had to ask for bath robes and toiletries. Surprisingly our crown and anchor free gifts were in the cabin - normally I spend 2 days chasing. I was due a free gift for reaching 240 points on my June cruise so asked the diamond concierge about it. Was told I would receive it later in the cruise but did not. There was no sign of him the last few mornings in the lounge and he ignored the note I left for him. Thanks Ken! Emailed when I returned and it was posted out to me but not a good example of how to treat loyal customers. Food was very good. Slow setting up in the Windjammer for lunch and sometimes food was cold as had been left out whilst setting up. Staff very friendly and helpful. Was disappointed they only had the UHTmilk which tasted awful. Shops were the usual overpriced expensive items and the usual $10 tat sales. Lots to do during the day and evening though. Lessons learnt - never assume where you book is where you are going. Book refundable rooms if making your own plans for the start or end of your cruise Pack a mixture of clothes as some people were caught up with the change if destination and climate. Read Less
Sail Date November 2018
Just returned from a short Stages cruise on Navigator of The Seas, Found good and bad points on board, I will start with the good. Embarking the ship was easy arriving by taxi we waited a short while, the were passed via security ... Read More
Just returned from a short Stages cruise on Navigator of The Seas, Found good and bad points on board, I will start with the good. Embarking the ship was easy arriving by taxi we waited a short while, the were passed via security check onto check in and on board, only to find no cabins were ready very little seating area, lunch was served in the Windjammer which was excellent but this quickly filled up, and seats here also run short, so it was eat up and back on your feet walking around looking for seats, cabins were opened at 1:30 pm but when we found ours it was still being cleaned, the luggage was also missing, and this never arrived till after 5pm.. Cabins were good but lacked a few home comforts no Shower Gel, Shower Caps, Hair Dryers etc. Crew were very good always a smile and tried hard to please, with exception of customer services, wifi desk , and the excursion desk. The excursion desk were no help , give no information and failed to arrange shuttle busses in port. We were allocated first sitting for dinner but told we there were no reserved tables and it was first come first served! So we dined in the Windjammer. The bars were VERY expensive at $8 a pint! With the result not many used them. Entertainment was first class with big star names like Michael Ball, Collabro, Bobby Dravro and a host more, only problems there were long queues for each show, with seats for some shows reserved for VIPs and shows often over run and clashed. On return to Southampton we were given breakfast and luggage unloaded with great speed as the ship had a very short turn round. One last point my wife was taken ill and we had to visit the medical centre twice , the staff were very good, but for the size of the ship was worried it was under staffed! Read Less
Sail Date October 2018
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- ... Read More
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- Happy bar staff (most of them!) Wonderful cabin steward Pretty good shows & headline acts Good choice of food in buffet Negatives- Firstly “My time dinning” was never at my time, never enough tables/seating available even if we wanted to book night before & were always happy to share. So basically it was always their time dinning not our!! Very poor service in MDR, slow, Luke warm food at best, lack of speed when clearing for next course, never a waiter around to take drinks order, no such thing as a wine waiter anymore, vegetables to accompany the main meal non existent (& when asked for extra 9 times out of 10 they never arrived), never enough pool bar waiters around, poor value for money with trips, expensive drinks, & lastly rip off salon prices! Need to seriously up the standards as I think they’ll lose a lot of regular cruisers as nearly everyone we spoke to were extremely disappointed with RCI. Read Less
Sail Date September 2018
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was ... Read More
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was delicious. The Windjammer restaurant got to be very monotonous as I am gluten free. Surely they could have provided gluten free pasta? There was gluten free pizza in the Cafe Promenade but not in the Windjammer. The bars were excellent and the Sapphire Dining Room was very elegant. We had a balcony cabin which was spacious with plenty of storage, the attendant was excellent and room service always on time. Getting on the ship was very smooth and efficient but getting off not so. The scramble for trolleys nearly ended in a fight! This ship is going to be refurbished soon and it is needed. Some of the public areas are looking tired. Read Less
Sail Date September 2018
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very ... Read More
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very smooth early signs ship looks very tired but had a lovely time cabin was 1888 the last cabin on the ship on the 12th floor very roomy balcony cabin everywhere clean lovely sheets very crisp ate in main dining room 10 out of 14 nights had my time dining beautiful food but slow at serving as they have a lot of tables to do but well worth it, ate breakfast some mornings on deck 3 in mdr as its help yourself which is fine, windjammer is lovely help yourselves lovely breakfast just wish they had trays so you could carry a few items at once, but finding a seat is pot luck its all about timing as to what time you go have to work out but views are lovely in there and presentation of food is great , shows are not to bad but not go wow factor, ice show is lovely well worth a look ,bingo some afternoons by pool and in star lounge of an evening ,plenty childrens karioke too much , went to meet and mingle on second day won shopping bag and baseball cap on raffle only about 30 came shame really as over 100 signed up, activities was good played crazy golf couple of times watched flow rider which was very good .casino was good very friendly, met plenty of friends on board mainly in smoking area on deck 11 also deck 4 otherwise you dont really meet the same people twice if you dont smoke ,we used adult pool and adult spar pools never over crowded pool very cool sea water some times a bit green but attendent said it was fine but ok daytime entertainment was hit and miss but theres a lot of everything for everyone read cruise planner that get delivered to your room every night tick off what suits you otherwise you miss things , bars are good quick serving you ,cabin steward yan was lovely cleaning all the time replacing tea and coffee all the time making towel animals every other night, staff are all chatty can not do enough for you nothing is too much trouble for any of them went on a few trips with rc and done our own thing on other stops ,great to sit on balcony with a drink and just look out at sea now for moans our room on deck 12 was lovely overall but during the night the cleaners are scraping sun loungers and chairs up on deck 13 waking us up so i would not go back to deck 12 again but would use rc again Read Less
Sail Date August 2018
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had ... Read More
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had an inside cabin with his wife and 2 daughters of 14 and 16, not enough space to swing a cat,really not suitable for a family room as they call it,o.k if your kids are 3 and 4 maybe. Be prepared to pay for your coach or bus transfer into the towns.a family of 4 can expect another 100 euros plus on top. Make sure you have a drinks package because the drinks are an extortionate price. if you have a room on deck ten be prepared for early morning call of people scrapping deck chairs and trolleys above you,also be prepared for the gangs of kids that think its fun to run up and down the corridors shouting and screaming knocking and kicking and ringing bells late at night.oh and on the last night they find it amusing to rip all your luggage labels off your bags,and lust basically run riot.please do not expect security to do anything they are totally inept at dealing with them.They are more interested in stopping anyone getting on the ship carrying any water or wine or spirits.my elderly parents were left traumatised and had their cruise totally ruined by the constant problems with kids. wouldn;t travel withrcc again stick with P.O. a class above. Read Less
Sail Date July 2018
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely ... Read More
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely overweight, mostly covered in tattoos, smoking and drinking incessantly. I'm not sure if Royal Caribbean is going for the right market here. Wifi was a rip off at almost $500 for 14 days. The windjammer served its food on plastic plates and drinks in plastic beakers. The music on the pool deck is too loud and their is general mayhem from uncontrolled children. The excursions and spa were both excessively expensive Now the good points: The ship is in good order and the crew very polite offering good service. The evening entertainment is good and varied. The food in Sapphire restaurants is excellent although breakfast repetative The excursions we did were well done if pricey. Read Less
Sail Date July 2018
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good ... Read More
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good and we did have a great time in all the ports we visited but I was very disappointed in the condition of the ship. Navigator is looking very old and tired and is in need of updating. Windjammer in particular was in a bad way. Carpets were dirty, stained and everything is sticky and the aft windows were filthy. Carpet on stateroom corridors was also dirty and stained. Sofas and chairs in the R Bar were saggy and uncomfortable to sit on. Too many things to mention but this is the general state of things throughout the ship. State room - this is not a criticism of the cleanliness and our room attendant kept it spotless but the room décor, fixtures and fittings in the bathroom were all in need of some tlc. The toilet basin was cracked and the bathroom vanity top was chipped in several places. Chrome on the taps had lost it's sparkle and was discoloured and the mirrors were looking old and tatty round the edges. The balcony was in need of painting - rust everywhere and big flecks of paint were dropping off onto the balcony floor on a daily basis. On deck the deckchairs were the very old, the plastic strip with gaps type - newer much nicer chairs were stacked at the back - unused. The state the ship was in was not good and I am very disappointed and not something I would expect from Royal Caribbean. This cruise was much anticipated, it was not cheap, we had saved up for a long time for this and were really looking forward to a bit of luxury and pampering. The pampering part was there in abundance as it always is on a Royal Caribbean Cruise but the luxury was very much lacking. I have never sailed on any other cruise line and have always been loyal to Royal but after this I am seriously looking towards other lines. I read somewhere that Navigator was once the biggest cruise ship in the world and there is a sadness I feel about that when I think about the state it is in today. It must have been a wow in it's day but there is nothing wow about it now. I have sailed on Royal Caribbean ships that are older than this and none of them were anyway near in such a bad state of repair. I am returned home now feeling very disappointed and let down. This Royal Caribbean cruise most definitely did not match the hype. Time for Royal Caribbean to stop treating it's UK customers like second class citizens with these old ships - they need to send a new ship to Southampton - and soon. People will walk - there are plenty of new alternatives out there and going by comments of our fellow cruisers on this particular cruise it will happen soon if they continue to send us these tired old ships. The staff clearly love this ship and are loyal to it. Many of them have been onboard for years and their professionalism and 'happy to work here' shine through as they go about their jobs. Without them - this cruise would have been a total washout for me. Wine and Dining... Food was good and hot in both Windjammer and Main Dining Room. Service was excellent and the staff in both were friendly, attentive and very professional. Wine List … wine is my drink of choice. Booked and paid for the all inclusive drinks package so I was a bit worried I wouldn't like the choice they had to offer. It took a few tries but I finally tracked down a nice French one in the Windjammer of all places. Also found it in the Schooner Bar. Worth hunting for and I was happy in the end! The Sauvignon Blanc on offer in the promenade bars are mainly Californian/New Zealand. Kim Crawford is the one they tend to push if you ask for a Sauvignon Blanc which I don't like at all. Just a personal choice though - I think the wine list does cater for the majority of folk. And will somebody please buy the R Bar a blender? Whoever heard of a cocktail bar without one? Pina Colada on the rocks just doesn't work! Entertainment and Activities... Fabulous. Every single show we went to in the theatre was amazing. The acts were top class - from opera to pop, West End to TV, comedians, magician, hypnotist - the list goes on. Bobby Davro one night. Ice show was amazing. Loved the themed parades on Royal Promenade especially the 80's one. Guy playing the piano in the Schooner Bar was fab. Cruise Director Marc Walker was lovely and always had time to say hello. Service... Also fabulous. I haven't a bad word to say about anything. Service is what Royal Caribbean does best and why it has been my cruise line of choice over the years. Ports and Shore Excursions … Southampton Drove to Southampton the day before our sailing. Stayed at the Grand Harbour Hotel and parked our car at ABP for the duration of our cruise. We self-disembarked at the end of the cruise and walked straight off the ship and were on our way home by 7am. Very easy. Ports and Shore Excursions... Not listing all the ports because for mainland Spain we did our own thing, visiting family and friends. Palma, Majorca We booked the Royal Caribbean Catamaran Experience. A coach took us the short 5 mins ride to the harbour. Food (sandwiches) and water were provided but beer etc was extra cost. We sailed to and stopped in two locations where we were able to swim, snorkel (equipment provided) and sunbathe. It was well organised and something different to the usual cruise excursion. Well worth doing this excursion and good value. I think it lasted for around 3-4 hours. If you want do something a little different than the usual coach trip, then I would recommend it. Hint... get to the nets as soon as you get on if you want a good quiet spot to sunbathe - the seats may be shaded but the nearby speakers play music way too loud. Gibraltar We walked to the main square (about 15-20 mins walk) and queued for a tour taxi to take us up the rock. We had a very long wait because there was another cruise ship in port that day and because they docked earlier than us - they took all the taxis. By the time we'd got to the taxi rank all the tour taxis were gone so we had to wait for their return. The first batch of taxis started returning around lunch time. My advice is to check if there are any other ships in port the day you are there - if there are you may be in for a long wait in a very long queue! Some people gave up queuing and took a regular cab to the cable car to take them up the rock but we later found out that the queues for the cable car were even longer so I think we made the best decision to stay put and wait. Our tour took us to St Michael's Cave, the Great Siege Tunnels and to see the monkeys. The majority of taxis carry 8 -10 passengers so be prepared to share with others waiting. We paid him £30 each for adult and half price for children. This fare included entrance fees. Tours last about 2 - 3 hours. Well worth the money (and wait!). Hint … there are 2 taxi queues in the main square. Regular taxis which aren't licenced to go up and tour taxis which are. Guess which one had the longest queue?! Lisbon - amazing city. Ship docks just a few minutes' walk from the main square. Lots to see and do. Unfortunately, we arrived during the hottest heatwave ever. It was impossible to spend much time walking round in the heat so sadly we had to give up and go back to the ship to cool down. We have vowed to return one day - when it's colder! Hint... don't go in the middle of a heatwave. Read Less
Sail Date July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
Sail Date July 2018
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? ... Read More
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? Did not try for a sunbed as by 0930 they were covered in blue towels, and stayed that way.Something needs done about hogging the beds. The ship itself really needs refurbishment. Our balcony cabin deck 8 was very clean and kept donut the fabrics and fittings are faced and worn. There seems to be a combination of sell sell sell and more of the same in the Street The dining room etiquette has gone to the dogs, anything goes on any night especially formal evenings. If you wear smart casual or formal chances are that your eating companions will be interested shirt shorts and flipflops with optional baseball cap !!! Royal Caribbean are a great cruise line and I am due to go again with them,they are lucky that the crew are excellent in dining room and cabin cleaning and that they try everywhere to give good service. Read Less
Sail Date July 2018
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. ... Read More
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. Firstly, the Main Dining Room. Vastly understaffed. Can't blame the wait staff. It's not their fault that there isn't enough of them. Result is a very long wait between courses and the food is always cold when it arrives. I don't really wish to make complaints when I am on holiday but after 3 or 4 visits of cold food and long waits, we found it was better just to go to the Windjammer and serve ourselves. We found the food in the Windjammer to be of really good quality so we didn't miss the MDR at all Secondly, the atmosphere on board had way too much, sell, sell, sell. I appreciate RC is a business and needs to make a profit but constantly making tannoy announcements for sales of this, sales of that, does start to get irritating. Adding 18% to any and all drinks is a bit cheeky. Especially as most of the time I had to go to the bar myself due to the shortage of waiters.There is also a shortage of bar staff. Doing away with providing shampoo and conditioners is a bit stingy. I would rather pay a bit extra and have these provided as opposed to having to bring my own. Also, the ship is beginning to look a bit worn and tired.. Lots of broken seats in the lounges and carpets with frayed edges getting caught on peoples shoes. And one common gripe, there are simply not enough loungers for the amount of passengers on board. We did see a few arguments caused by guests who left towels on loungers all day even when they weren't being used. On the plus side, the cabins are kept spotlessly clean by the stateroom attendants. Two of the headliner acts were good. The comedian and the ventriloquist . The singers and dancers seemed to be just going through the motions. Read Less
Sail Date July 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

Find a Navigator of the Seas Cruise

Easily compare prices from multiple sites with one click