325 Viking Ocean Viking Sun Cruise Reviews

Viking Sun is a simply lovely ship, kept in immaculate condition, by a crew that was second to none. The service is outstanding,from the Cleaners to the Captain, a friendly ,kind,caring group of people that would be difficult to ... Read More
Viking Sun is a simply lovely ship, kept in immaculate condition, by a crew that was second to none. The service is outstanding,from the Cleaners to the Captain, a friendly ,kind,caring group of people that would be difficult to replicate, I think. The public spaces on Viking Sun are restful, comfortable ,elegant and so well thought out. So many places to just simply "Be". The word of Hygge is worth finding ,for its meaning,as this is everywhere..This is a Family run Cruise Line, carefully created with any of the downside of cruising, carefully removed. There are rules, and expectations,quietly enforced,some by an excellent Cruise Director, for instance in the epidemic of "Devices"..,during evening theater performances, guests are told to turn these off, as they are an annoyance and distraction for those around you...Well roll that out on every cruise line there is, please.! The Cabins are very comfortable, with large bathrooms, heated floors, not often required, but bliss,when needed..I would say that a couch is much more comfortable than the chairs, in the past, I have been known to choose a cruise line that has couches ,especially on a lengthy journey. This journey was part of the World Cruise,and mostly people didn't differentiate, they mingled quite well. A large group of women knitted for hats for Babies, in underdeveloped countries along the way, a knitting tutor, who was amazing, another who arranged the handing over of these gifts,made for a gathering of kindred spirits,who bonded so well with laughter and enduring friendships along the way. There were many Sea Days on this journey so this activity was one of the nicest times ,to recall, on lengthy journeys throughout the years. Vikings generosity in the developing world was extremely kind, they gave so much along the way, to the Cyclone Relief in Mozambique, ,so generous , even the crew took up collections of clothing and necessities for Dakar in Senegal.It made me feel proud to be sailing with such a Cruise Line and its Crew. The variety of Dining was simply great, always something different along the way, and all of a high standard.We mostly used The World Cafe, preferring to serve ourselves rather than be waited upon, just our choice. Entertainment was very good, some excellent talent, so difficult to please all of the people all of the time, but they excelled themselves. The Cooking School, so professional and a delight to be part of. The Shore Excursions we found to be very good, there is an included one in every Port,which were all enjoyable. Shore excursions staff were so helpful, should changes or new excursions be required. It was hard to accept that a portion of the other excursions were all booked out , well ahead of time, the very good ones, priority given to the World Cruisers. This could probably be managed in a different way in the future.However I do understand that in South Africa, there are limitations on how many places there can be on tours, there simply are not many more buses and guides to be had at times. This Country is a challenge for any Cruise Line, in my impression it was far from easy to manage. Complaints about illness on ships being uncontrolled is bizarre, this is down to the Passengers, who, unfortunately, sometimes ,are not responsible in their actions , even in the basics of coughing in public... Just a sad fact of life, that illness spreads, amongst many people in a confined space. The medical care on board was excellent, of required. So much is included with Viking,costs once On Board are minimal ,Internet for passengers and crew ,included, is so very good.Drinks at lunch and dinner ,also. Disembarking was a little difficult, as for some reason, from the berth in the Thames, the tenders were only being partially filled, so delays occurred. We enjoyed everyday on Viking Sun, and have already booked to travel again on Viking Ocean in the future. Read Less
Sail Date March 2019
PROS: Everything on ship was great, but the spa and fitness facilities were exceptional and surpassed any I've used on other cruises or on land. Pool under dome that could be closed depending on weather conditions. Talented ... Read More
PROS: Everything on ship was great, but the spa and fitness facilities were exceptional and surpassed any I've used on other cruises or on land. Pool under dome that could be closed depending on weather conditions. Talented entertainers, diverse and interesting educational presentations. All crew members provided outstanding and responsive service. Included WiFi worked most of the time and was acceptable given the technology limitations when far out to sea. COULD BE IMPROVED: Some included excursions were just walking tours near ship that left much to be desired. Many optional excursions had limited number of seats so most the best, most popular ones sold out early. Onboard shopping options somewhat limited. Time in most ports was too short--overnight stay would have enhanced the visit. It would be nice if itinerary could be flexible so that when a scheduled popular port (e.g. Easter Island) is inaccessible the ship can remain overnight in hope it can be visited following day. Read Less
Sail Date February 2019
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total ... Read More
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total disappointment. Beautiful website descriptions and vivid manager speeches have nothing to do with reality. I have huge experience in sea journeys and have traveled with almost all well-known companies, thus I have a lot to compare with. Personnel qualification level is very low and does not correspond with the one declared by the company. The crew is occasionally rude and careless. Throughout the whole journey I felt discriminated against basing on age and nationality. From my personal observations, the company focuses its services on aged clients but there is nothing to learn this information from and managers will not inform you about that. The quality and variety of meals is very poor: the menu barely differs from day to day and it’s not tasty at all. Meal courses are mean and thrifty, quality of service is very very low. Here’s an example, we were given an apple (a single one) and were constantly stared at, harassing us and signaling us to leave. Here’s my story: My acquaintance with company started with my personal manager almost ignoring me shortly after I purchased the voyage. Later on, he totally disappeared. It turned out occasionally that he quit the company and forgot to hand over me to another manager. It was almost impossible to verify the status of my special requests before the start of the journey. And that’s what they call and individual approach to every client. The first day on board ended up with room service team breaking all the buttons on my new suit, which was quite expensive and purchased exactly for the trip. My friend faced the same situation. The only thing offered to us as compensation was to attach black buttons used for the crew uniform. As soon as we boarded, we informed guest service about food allergy. Despite this, kitchen crew ignored this information and served dishes with products we are allergic to during 2 months of our journey. Guest service never intervened and helped us, we were able to fix the situation only after a huge argument. Soon after leaving South America, the entire ship was left without internet. Guest service managers made up various excuses: something broke down, no signal and many else. The connection was restored only at French Polynesia islands. This information was published in daily bulletin along with new excuses for the situation. Be aware that cafe waiters are very tardy and lazy. You may spend an hour or two waiting for your order to be cooked. The guest service explained the situation in a way that cruise focuses on elderly customers and thus everything is done slowly on purpose for the convenience of aged people. That is a real problem, instead of making the crew work faster the guest service justifies their lack of action. Moreover, the waiters behave themselves very unfriendly. Another serious problem faced throughout the whole journey - dirty dishes and cutlery, in all of the ship’s restaurants and room service as well. Dirty spots and leftovers from previous clients were noticed on a daily basis. Waiters never reacted to this situation! After contacting officers, the only answer received from them was an explanation of the factors that may lead to these leftovers not being completely washed off. This is not the information that I am willing to receive as a guest. I require proper service, not the explanation why the dishes are dirty. Sanitary conditions were a very serious issue, so keep this in mind while booking a cruise. Be extremely careful while ordering chicken eggs during trips on Viking ships. It was a common issue to receive dirty eggs for breakfast while ordering room service. There were several occasions when eggs were messed up in something black or had feathers stick to it and something else, supposedly feces. Multiple complaints to guest service ended up in nothing, Ana, the manager, set it off and stated that she doesn’t know whose fault it was. Fish dishes were of low quality, the fish itself was literally old and tough, absolutely impossible to eat. It felt like fish was frozen several times killing all the taste and flavor. I faced certain problems with Australian visa. Officer pretended he was helping me. I was made to pay for new visa with no guarantees for success, and I felt that Officer wanted me and my friend leave the ship. We got lucky that my friend found a way to solve the problem and Officer had nothing to say against us. Discrimination was also present during this journey. Me and my friend felt being discriminated against every time we went for dinner. Waiters were extremely friendly and gallant with Americans and blatantly ignored other guests. Furthermore, we faced negligent attitude as we were the youngest on board. Discrimination against nationality and age is present and it is unacceptable for international company! Shame on Viking company. The entire crew of Viking’s ship turned our journey into a nightmare with constant problems arising due to their actions or inaction, and nobody except us tried to solve those issues. Financial issues are not properly solved by the personnel. As the journey started, I was told that residuals on my on board account will be refunded at the end of the cruise. The day before the journey ends, I was told that residual funds will be sent to my credit card. Two weeks later I discovered the fact that residual money will be sent to me in check via mail services. This is a total incompetence of the crew and purposely misleading. I’d also like to pay your attention to the uniqueness of cruises declared by Viking company. Small ships used for Viking’s voyages should be able to visit unique ports as it’s claimed by the company. This is a trickery. During our 3-month trip the ship often made stops far from main city ports forcing the passengers to spend 50-60 minutes each way to reach the cities. There were several occasions when the stops were made in absolutely uninteresting and empty ports. The way Viking company contacts its clients after the trip requires special description. All my inquiries are being ignored and none of my e-mails were replied. Official complaint took very long time to be replied and in the end the only thing Mr Cohen could offer me was a 250$ refund for the spoilt 3 months or discount voucher for further cruise. This sounds like mocking rather than serious approach to problem management. I encourage all readers and those who traveled with Viking to write reviews and leave comments on things thaw went wrong during your trip! Currently, the company services are just overvalued and its ratings are absolutely unreasonable! I urge all those who suffered from the actions of the Viking company to unite! Read Less
Sail Date February 2019
There are really two parts to this review. The first is about the awful virus that spread unchecked that ruined our trip. The second part is about what the ship is like if I don't factor in how sick so many of us were. My husband ... Read More
There are really two parts to this review. The first is about the awful virus that spread unchecked that ruined our trip. The second part is about what the ship is like if I don't factor in how sick so many of us were. My husband and I both became extremely ill on exactly the same evening about ten days into our trip-- we are both in excellent health and among the very youngest on the ship. We went from feeling fine to minutes later having fever, chills, nauseated, extreme disorientation, dizziness, terrible hacking cough. We were in our room for three days, I literally was so ill I didn't have the energy to order room service. When we finally were well enough to leave our room, we heard that half the ship had the same virus, there were lines at the doctor's office, you could hear the same hacking cough everywhere. I tried twice to see the doctor to see what the virus was and if we needed antibiotics-- the first time office hours were cancelled because "he had been up for 36 hours straight" and the second because during his office hours there was an emergency medical evacuation. It was getting to the end of the cruise and I thought we would be feeling better soon. Everyone we talked to had a story about either being sick themselves or listing all the people onboard who had the same virus, and people in our trivia group dropped out due to the virus. When I found out the virus had been going around the ship the whole time we were there with people onboard from the previous segment, I was so bothered that it had not been communicated sooner and that precautions had not been taken by the ship-- they were shaking hands with passengers regularly! Had I known I would have disinfected the room, never shaken hands, avoided the buffet, taken the immune building supplements I carry for travel whenever there is sickness spreading, etc. After we left the ship, whenever I tried to do anything for the remainder of our trip I became ill all over again, I couldn't eat, etc. Once we returned and I wasn't getting well (I was so dizzy I couldn't drive, could only eat soup and bread, couldn't concentrate on work, etc.) I called my doctor who wanted any background information on the Virus. I contacted Viking who said they didn't have to tell me because there were far fewer than 20 cases reported! Now, I literally spoke with more than 20 people who had had the virus. The customer service person was belligerent and accusatory, implying I wasn't really sick and said in a sarcastic tone that if I was sick he was sure I would have reported it. I told him we told the housekeepers we were too sick to leave the room and he said that didn't count. I also told him about trying to see the doctor twice and being prevented one time because of the emergency medical evacuation-- and he told me in a triumphant tone that there was no emergency medical evacuation during my cruise. I replied that it was pretty frightening that hundreds of people onboard were ill with the same severe virus and there was an emergency medical evacuation that hundreds of people watched since it was by the coast guard in open ocean and lasted hours-- yet Viking had a record of neither. I finally told him that since they have no record of this illness I was reporting it now, and he said that didn't count. After spending a fortune on this cruise, being so ill and trying to get information for my doctor, it was so dispiriting to be treated this way. I contracted this virus about a month and a half ago and not only have only started getting completely well in the last two weeks (after taking powerful antibiotics), but I'm still having all kinds of medical tests because of concerns that it was so severe it might have caused a mini stroke and other permanent damage. Now, if I had not gotten a horrible virus that I think could have been prevented, and not been treated so dismissively by Viking customer service? On the positive side, I would say the food was the best I've ever had on a cruise ship (and we are foodies used to high end cruises). As one example, they serve a full traditional tea daily, complete with tiered plates of mini sandwiches and sweets, plus scones every afternoon, just like a fancy tea you might pay for. On Oceania, the tea is from teabags with paper napkins with a few things passed around. Most notably, the general restaurant was as good as specialty restaurants on other ships. I'll compare again to Oceania where the general restaurant was so bad we couldn't eat there and you had to fight for reservations in the specialty restaurants. Another Viking plus was that you could get as many reservations in the free specialty restaurants as you wanted. Service overall was the best we've ever experienced on a ship. Loved that there is no corkage fee in the restaurants and they are delighted to open and pour what you bring-- while basic wine was free, we loved to pick up special bottles as we traveled and really appreciated this benefit. The cafe and main restaurant are also really well designed so that you can often get a window seat, and never get the sense of an overwhelming sea of people. They also did a lot of special things that were nice-- bringing local specialty foods aboard, etc. We enjoyed the trivia everyday in port (vs. bingo on some ships), loved not listening to announcements all day and no junky art shows, and the hairdresser was fantastic and very reasonably priced. Generally, a very high quality, lovely experience vs. some of the constant upgrading and rules on other ships-- they seemed super flexible and customer service oriented. On the negative side, be very weary of this boat, I would try the other Viking Ocean boats because this boat does two World Cruise Trips a year and if you do a segment as we did (unbeknownst to most people booking who didn't realize they were taking part of a world cruise) there are disadvantages. First, even with an upgraded room and the paid for perk of being able to get first choice on excursions etc. what this means when you travel with world cruisers is that you get to pick AFTER that half of the boat, so no real perk for upgraded rooms and many segment people were unhappy to see the excursion they wanted sold out on the very first day they were available to book. They were also unhappy to see the world cruisers at events they were not invited to and felt like second class citizens. However, depending on your age and health, the biggest disadvantage is that the average age on the boat seemed to be 70-90. I have never been on a cruise with so many old people and they were not healthy, active old people-- it was a sea of 4 prong canes and a very slow walk down any corridor. For many world cruisers this is a bucket list item, and they frequently didn't even get off the boat, kind of like a last hurrah. We didn't take any of the included excursions because they are basically all 3 hour motor coach rides, but segment people who did said half the time was spent with the old folks getting on and off the huge busses. To be honest, I felt like I was in a nursing home at times. The rooms were a mixed bag. They functioned beautifully and were very comfortable with a nice shower, but they just weren't special, they were very plain. We got the upgraded penthouse balcony for many thousands more and it was maybe a couple of feet wider but that's it, it looked like a very standard ship room-- this was not a worthwhile upgrade. For example, with Oceania the penthouse balcony for about the same amount to upgrade is luxurious and beautiful with special touches like a dining table for two and a huge closet-- I would call it romantic. Viking just isn't romantic. One issue my husband had was that many events were held in the pool area. However, when the roof was closed the chlorine gas was overwhelming and you simply could not be in that room-- yet this is where they were serving all kinds of specialty foods, like when they went ashore for local king crab legs, you could only get them in this area. My husband had to leave the superbowl get together because he couldn't breath the fumes anymore. Finally, I will say that many seemed to like the entertainment but we were disappointed. Too many of the shows were with their in house group and in house band which were both weak-- the vocals and instrumentalists were painful at times. The few shows they brought in from the outside were generally strong. Read Less
Sail Date January 2019
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed ... Read More
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and understaffed in the dining room. The service is very slow and the food is often served cold. Perpetual chaos in the dining room. Even though I complained several times to restaurant managers, the service never got better. The temperature in the dining room is often overly warm and uncomfortable. Asian food is served more often than to my liking and some foods are repeated often. Outdoor grilling is often served on the pool deck but the lines can be 15 minutes long because the cooking is slow. The passengers on the world cruise had two photo ops provided by the Viking staff on the bow of the ship. We were told that we would each receive a copy of a photo. We never received a photo. I recently learned that not only will we not receive a photo but also that the photo is posted on Facebook, and unless we have a Facebook account, we cannot see the photo nor will we receive a copy. I do not have a Facebook account and do not intend to get one. The Guest Services, Housekeeping, and bar staffs are excellent. The Shore Excursons staff does a great job of trying to accommodate passengers for their choice of shore excursions. The General Manager, Sujith, is extremely nice and does everything he can to grant requests from passengers. To sum up, I think that missing five ports on a world cruise with no compensation is unacceptable. I doubt I'll travel with Viking again. I found too many annoyances to make me want to sail with them again. Read Less
Sail Date January 2019
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both ... Read More
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both informal dining as well as more formal restaurants. Both lunch and dinner included wine, which was consistently of high quality and delicious. A pleasant surprise was the quality of the onboard entertainment — professional-level shows that presented selections from ABBA, the 60s, and the Beatles. We had a junior suite, which was very comfortable. The ship had many seating areas for taking sun and enjoying quiet conversation. There was also a well-stocked library. Finally, the gym was quite large with plenty of equipment, free weights and workout space. The one concern was that the embarkation dock was changed from J to F at the last moment, and we were not informed. Therefore, we had to scramble to get to the other dock and were worried about missing the ship. The high point was certainly the New Year's Eve party and dance! This cruise was truly an experience to remember! Read Less
Sail Date December 2018
We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship ... Read More
We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship right away but not go directly to our cabin until 2 PM, which was fine while we checked out the ship layout and enjoyed the beautiful view and day from the upper decks. For dining we generally ate at the World cafe for the ease of self service for food, dress code and no waiting for seating. The food was good but the variety was limited, same general menu the entire trip, with only a few changes from day to day, of course sampling from the dessert counter was the best part! The entertainment we attended was nice, but would have enjoyed additional talents as well. The activities menu was very limited to guest speakers, some interesting but not for everyone. Recommend advertising the on-board tours more, we stumbled onto them but only made the bridge tour on this trip, also offering helpful classes on ex: camera tips for better pictures, cooking cultural foods for pending ports, etc. would be great. We really appreciated not being bothered with a a sales pitch everyday for something (pictures, jewelry etc). The inclusion of Wi-Fi was truly a wonderful treat too. Service was impeccable, very friendly and accommodating staff. The most organized port and shore disembarkation that we have experienced so far among our three different cruise lines, probably helped with a smaller number of passengers too. We already have multiple future trips booked with Viking and look forward to cruising with you! Read Less
Sail Date December 2018
My wife and I traveled with six friends. We had a Great trip over New Year. Food was great, people were very helpful. Cruise director and assistant had great voices, this was highlight of entertainment. Cabin was fine. Shore excursions ... Read More
My wife and I traveled with six friends. We had a Great trip over New Year. Food was great, people were very helpful. Cruise director and assistant had great voices, this was highlight of entertainment. Cabin was fine. Shore excursions were good, really enjoyed tube cave trip in Belize. The pyramids in Chitchen Itza was the tour that I found the most informative and most impressive. Love the small ship feel and easy on ond off at ports. I take advantage of the fitness center, well equipped open and airy. Getting to and from the ship at beginning and end of trip was easy. The Restaurant Manager was very helpful to get our group seated together each night. We enjoyed the food and variety in the World Cafe and the other food Kiosks. The only issue we had was we needed more clothing hangers for our room and our steward need two days to find extra hangers. Read Less
Sail Date December 2018
The GOOD: Kudos to Ahmed, Restauant Supervisor, who personally extended himself to be sure my dietary restrictions were met . The spa, gym, Meet & Mingle, cooking class, all outstanding! The cabin, crew, Wi-Fi and amenities on the ship ... Read More
The GOOD: Kudos to Ahmed, Restauant Supervisor, who personally extended himself to be sure my dietary restrictions were met . The spa, gym, Meet & Mingle, cooking class, all outstanding! The cabin, crew, Wi-Fi and amenities on the ship were great. The BAD: Only a few hours in most ports so not enough time to really see or do on Turquoise Caribbean. The Ugly: The excursion.vendors frantic to get you back to the ship on time so we felt herded, elementary school field trip, not a travel experience. Key West was a joke, suggest you just walk off the ship and grab a taxi. The snorkeling in Belize was disappointing; Coral was bleached, very few fish, and then forced to go to the port in wet bathing suit instead of directly back to the ship, very wired. Celestun only spent 9 minutes seeing the flamingos; nice lunch at a pretty beach, the stop at the park should be omitted. Many people embarked in Key West and Belize because their travel connections did not work. Be sure you arrive a day or two before the ship departs to be safe. Read Less
Sail Date December 2018
Viking came highly recommended by friends and family, and we chose this particular cruise because of our interests in ancient civilizations. While on the cruise, we were able to visit three different Mayan ruins. The food and dining ... Read More
Viking came highly recommended by friends and family, and we chose this particular cruise because of our interests in ancient civilizations. While on the cruise, we were able to visit three different Mayan ruins. The food and dining options were second to none. Our favorite days were the At Sea days. We made full use of the spa, and went through the Nordic bathing ritual on an almost daily basis. Plenty of open spaces, with board games, cards, and a puzzle station. This is most definitely not a party or a booze cruise. Which is one of the reasons why we enjoyed it so very much. Our only issues were with the descriptions of some of the excursions, as well as the timing of the excursions. More time was devoted to traveling on the excursions than actuality at the sites. During a 7 hour tour, we only had 105 minutes to explore the site, and the remaining time was spent in transit. We would do it again, we were just disappointed that we didn't have more time to explore. Read Less
Sail Date December 2018
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a ... Read More
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a maximum of 930 passengers. Check in was a breeze with 6 or 7 receptionists waiting for us instead of long lines. It is considered a luxury cruise ship and as such commands a very high initial cost for the cruise which must be paid in full much before the cruise embarks. However, this is partially compensated for with many inclusions not permitted on other cruise lines. We were permitted to bring alcohol aboard the ship. They also included wine and beer with all meals and excursions at each port of call. While onboard my wife and her our friend Ann went to a cooking class with the executive Chef of the ship and he liked them. There were two special dining venues THE CHEF'S TABLE and another upscale Italian restaurant. We were supposed to go only once during the cruise but because of the connection my wife, Nela and Ann made with the Chef were permitted to go 4 times, where he prepared his specialties and served them. They were absolutely amazing and I've never had better food on any ship. For an additional charge you could choose other excursions customized to your interests. I chose one on Cozumel said to be the 2d largest barrier reef for snorkeling, 185 miles long which was disappointing as I had expected a wall but found only scattered limestone reefs with only smaller colorful tropical fish. I saw no predators like sharks, barracudas or even sting rays, that I had seen snorkeling and Scuba diving. Though the personnel were very friendly it was not well organized. In the middle of the sea they required half our passengers to climb onto a boat that pulled alongside. I'd not recommend that excursion. However one excursion we went on was exceptional and I'd highly recommend that in Mexico called SALSA AND SALSA in which my wife I and two friends, first time cruisers were taken on a couple buses to a 2d floor high ceiling open air room in a hotel and sat at tables for 10 with many vegetables and a musher, which is a small dish with a rough bottom and a pestle for crushing and mushing the vegetables with various recipes into different Salsas. We were provided aprons, Chef's hats and unlimited. Margaritas and ingredients to make more. Our hostesses were two young Mexican girls in their 20's full of enthusiasm that kept things going. After eating varied Doritos and Salsa and too many home made Margaritas where we lost count the tables were removed and the floor cleared for dancing the SALSA. I would never call myself a dancer but after 6 or 7 Margaritas figured nobody cared and did my best. We all left totally sated, happy and ready to recover. The entertainment onboard the ship was very limited in variety and elaborate productions but made up for it with extremely talented musicians and singers. There was one quartet of 4 British singers that performed on 3 different nights once emulating ABBA, then BEATLES and finally 60's music. I talked to a few of the performers afterward and found they were not a professional group but were hired individually and the group would disintegrate after the cruise ended. It made me tear up thinking so beautiful would end. Even our Cruise director was a former professional Opera Singer with a voice so perfect I asked my friend if she wasn't lipsyncing and he assured me she was not. She was amazing at the New Year's celebration party. On board I enjoyed their lectures particularly one on Catapults showing how very ineffective walls are, no matter how strong or well guarded. The gym was small and basic but had all the essentials for a good workout. I liked the Steam, Sauna and Ice room. The ice room was a real treat. Short periods of stress are good for your health and excessive amount can kill you. In summing up overall I'd say this cruise was exceptional and one of the best I've been on, though expensive. I've been on more moderately priced ships that were very good and can honestly say I've never been on any vacation I did not enjoy though some more than others, so in the end you'll have to decide what you want for yourself. I always consider price an important factor when deciding on a service or product. I was an accountant by profession. I like quality at a reduced price. That what makes a good value. If you want everything to be nearly perfect and are willing to pay top price VIKING is a choice, you won't be wrong with, but if you'd want to go on two or more cruises on a less expensive ship for the same price, then Princess or Celebrity are excellent ships. I wrote this review for Cruise Critic not Viking Ocean cruise line because I read Viking's terms and conditions in which they stated they can edit comments possibly making my review Fake News instead of the honest one I wrote by editing out anything negative. I said, but believe cruise critic will condense it with my concerns to its essence. I hope this has been helpful. Paul, an experienced cruiser. Read Less
Sail Date December 2018
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely ... Read More
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely stunning common areas. Housekeeping and cabin service is superb. Everything is clean and shiny and new. The problem is that service elsewhere on the ship is inconsistent. In the specialty restaurant, Manfredis, service was flawless. But elsewhere, it certainly was not. Buffets are often the only option and lines are long and slow. The buffets are set up so that there is a very small serving area resulting in a single line for all. If the main restaurant is closed (or full, as it was for us on a few occasions), the lines get very long. Pool service was downright poor. It seems there are not enough staff members to provide nearly the same level of service you get on Seabourn or Silversea. While the entertainment systems in the cabins ofter lots of choices, the other amenities in the higher end cabins are disappointing in comparison to similar cabins on Seabourn and Silversea. The mini bar Viking advertises in many of their pricier cabins consists of a few airline bottles of cheap liquor, a few beers and sodas, and not much else. There are only a total of two glasses of any kind available in the cabin. There are things that Viking does very well, but overall, if you have sailed on Seabourn or Silversea, Viking really doesn’t compare. Read Less
Sail Date December 2018
My wife and I wanted a high quality, small ship, mosty inclusive cruising experience. Viking Ocean Cruises was highly rated. Very effective advertising. Decided to give them a try for an 8 day Caribbean cruise. We were not disappointed. ... Read More
My wife and I wanted a high quality, small ship, mosty inclusive cruising experience. Viking Ocean Cruises was highly rated. Very effective advertising. Decided to give them a try for an 8 day Caribbean cruise. We were not disappointed. Used Viking Air for transportation to Miami...no issues. Transfer from Airport to the ship (Viking Sun) went well. Embarkation was smooth. Cabin (a delux on deck 4) was outstanding...really liked heated floors in bathroom. Bed comfortable. Room fridge stocked with soft drinks, water and chocolate at no charge. Food was high quality but would have preferred simpler fare (hamburgers, hot dogs, barbecue) besides just at lunch. Nice that specially restaurants were free, although we didn’t dine at either one. Ships store (toiletries, snacks) had limited hours...should be longer. Fitness Center adequate...given demographics of ship not a lot of competition for equipment. Spa options excellent but early reservations a must for basics like Manicures and Pedicures. Excursion options good. We paid for one excurion (jungle ATV) and loved it...well worth the extra money. Included tours not bad either. We’re not alcohol drinkers so skipped the drink package. Cruise Director planned and executed a great New Year’s Eve party. Received a ship bridge tour from watch officer...really interesting. Crew was great...very friendly and attentive to needs. Debarkation smooth. Customs in Miami was quick and easy. We booked another cruise while on board...we’ll be repeat customers. Viking doesn’t try to nickel and dime you to death (photographers, art, etc.). Read Less
Sail Date December 2018
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ... Read More
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ventured into the excursions offered by Viking Oceans. We chose Viking Oceans because it was a smaller cruise shipt and didn't carry thousands of passengers giving us a more intimate yet sociable experience. We went to Miami a few days early and made the mistake of staying in a hotel on the beach. The hotel that was booked for us was terrific but our mistake was getting a hotel on the beach. During the time we were there, the beach was really quite empty (cooler weather) but the shops and nearby restaurants were too overcrowded for us(again we like things more private and intimate). Our embarkation started with being picked up by the Viking staff and getting a short tour of Miami before heading to the ship. The tour was very interesting and went well. The ship seemed gigantic but getting to our rooms and having the bags delivered went off without a hitch. Every staff member was more than helpful making sure all our needs were met. The cabin was spacious well designed, clean, well stocked. comfortable and the veranda was a terrific place to go and just chill and drink some wine, The four dining rooms allowed plenty of room for places to eat and room service 24/7. I was never disappointed about any menu's but even though we had booked our reservations about eight months prior to our departure, their two specialty restaurants were booked for the entire trip and we never got to use it. The only thing I wish they would do is give every guest a chance to eat there at least once during the trip by simply limiting pre-booking to the larger suites to one visit on any given day and then allowing them to book more days once they were on the ship but again only allow one booking per day for any day and time they choose.This will allow everyone a chance to book any available restaurant at least once. Don't get me wrong, the food in all the restaurants was terrific but the smaller ones allow for more intimate dining which is what we would have preferred. There was never a lack of things to do or see on the ship. We walked throughout the ship familiarizing ourselves with its layout and that took us just about a full day. Social gatherings and just sitting out on the decks and relaxing always gave us opportunities to meet new people and make new friendships. The staff couldn't have been more friendly and helpful. Each and every one of them make you feel like you were a king or queen. They were fantastic and I don't know how they can do that day after day and still make you feel that they wanted you to give them something for them to do to make you feel comfortable and satisfied. The excursions we chose were fantastic. Well organized, knowledgeable guides and just total enjoyment. I believe on our next trip we will not go on as many excursions and probably choose to go off on our own exploratory expeditions to really get to know the country we are visiting. Disembarkation went just as smoothly as our embarkation. Not a single complaint about anything. The Cruise ship spaced us out according to our individual travel time schedule so everyone wasn't trying to get off the ship at the same time. Very well organized. This was my first cruise and I was totally impressed. This was my wife's third cruise and she said it was better than the Viking River Cruise she went on with her sister but only because I was with her this time. When we are ready to go on another cruise, Viking Cruises will be our first and only choice. As Tony the Tiger says "They're Great!" Read Less
Sail Date December 2018
Looked for a hoilday cruise after Christmas. Chose Viking for a luxury experience. Embarkation a breeze at POM - on the ship in 15 minutes. No lines.No problems. Boat was not at location on paperwork but was easily found Room was not ... Read More
Looked for a hoilday cruise after Christmas. Chose Viking for a luxury experience. Embarkation a breeze at POM - on the ship in 15 minutes. No lines.No problems. Boat was not at location on paperwork but was easily found Room was not ready on time due to a prolonged immigration delay for staff. Understandable. PJS was very nice. A fantastic location. Very quiet. Meals on board were very good. Enjoyed every meal except the Chefs Table. The Asian Panorama was average. The wine selections was very good however. We had Silver Beverage package. Enjoyed all the different red wines, Spouse likes her Chardonnay.. Linda Clancey the Cruise Director was fantastic. The shows were very good, Also enjoyed the enrichment lectures. Port and shore excursions met our expectations, Really enjoyed the Lamanai Mayan site and Cichan Itza, Negatives: 1, Ship motion - seas were rough from Miami to Key West and first day at sea from Key West to Belize, Maybe small size of ship made this worse? 2, Key West port - Mallory Square was closed due to damage. Couldn't tender due to wind/waves. Got into a dock after another ship left. Port was very crowded. 3. Cozumel - short time in port. Overall would highly recommend Vking Read Less
Sail Date December 2018
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many ... Read More
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many cruises and this was probably the most well designed cruise-ship we have been on to date. We booked again for a colder weather cruise in New England in 2020 and are thinking of the winter Norway cruise in 2022. The food was excellent and the specialty venues were also great. We had the SS package and are wine lovers and had a wide choice of wines by the glass to order. We also got a discount on bottle purchases and enjoyed our French Champagne by the Bottle. If you are interested in cooking classes, sign up right away when you get on board as they do not advertise them in advance. Read Less
Sail Date December 2018
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also ... Read More
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also surprisingly good. What it was lacking was: 1)variety at the locations/islands, like an included day at the beach would have been nice, the 3 included tours were all of ruins, and maybe a little more time in Cozumel, we were hardly there, 2) a little better with the communication and care of us when we are off the boat, when we were on Viking River it was amazing how well they took care of us, but on this trip, the first tour was during lunch and it wasn't made clear that no lunch was being provided and there was no real place to grab lunch, which was a real issue since my mother and I are diabetic, luckily I had enough snacks to keep us from having a sugar crash, but it was really close, 3) on the Viking river cruises the do a few meals to celebrate the locations we were visiting, but there wasn't anything like that on this cruise, 4) the shops on the boat, I would think you would have at least one shop with things that match with where the cruise is going, like items for a Caribbean cruise. I will have to say you can't beat the rooms, the balconies, and the customer service on a Viking boat, but the rest of the trip was a bit of a bust. Read Less
Sail Date December 2018
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin ... Read More
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin stuart Mohammad was there to greet us and tell us what was different from the ship we took on the Homelands and he was excellent. The room was always made up, fresh water refilled and new towels and products refilled in the bathroom. Viking does it right, from all balcony rooms to no kids under 18 and no casino. They don’t nickel and dime you as specialty restaurants are included, wine, beer, soda included at lunch/ dinner but what makes Viking special is the crew, everyone smiling and always a sunny good morning/evening, nothing was too much trouble. A few issues we had was two of the shows were the same as the shows we saw a year and a half ago on the Homelands ( ABBA/Beatles) maybe it’s time to change shows as most people are returning Viking cruisers now. Also in our refrigerator on the last 2 nights we had all seltzer water with no diet/ regular coke as we requested and they don’t supply chips anymore just pack of nuts and small chocolates. This, I believe, was a new route for Viking, Turquoise Caribbean Seas, and some of the included tours were not up to Viking standards. We drove almost an hour to Mérida only to have half an hour in the main square and our guide gave no description of what we were looking at just, “ this is the oldest house, this is the oldest church” and no time to visit anything. The trip to San Gervasio was disappointing as our guide talked about the Mayan number system and calendar but not anything detailed about the complex and never saw the tall house, just the few ruins at the beginning of the complex so we had plenty of time to shop, which we didn’t need. In Key West we could not tender but Viking worked their magic and got one ship at port to leave early so that we could at least get into Key West and everyone could take the included trolley ride, but all optional tours had to be cancelled. On the plus side we were in Key West for the sunset. I took the Snorkeling at the Barrier Reef in Belize and it was a great tour, the guides were very informative and never left people on their own in the water. We were in groups and they had kayaks around in case anyone got in trouble, and a rum punch to wash out the salt water in the mouth when we came back on the boat made for a nice touch. We were dropped off at Belize port where most stores/ restaurants were closed because it was Sunday. One thing about this cruise was that there were two sea days (7 night cruise) and as Viking is a port intensive cruise line, this was a disappointment to us as another port vs. a sea day would have been better for us as we don’t like sitting around but enjoy doing things. Like I said we took it because of my cousin’s taking it and probably would not have chosen this cruise for just us, but we were continuing on to a Florida vacation so this was a nice start to it. We are already booked for Frances Finest River Cruise this summer and Empires of the Mediterranean for 2020 so Viking has our loyalty, this is just my observation of this cruise. Read Less
Sail Date December 2018
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to ... Read More
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to follow. The amenities are great, especially the spa and pools. Our room was very clean, had everything you might need, and the low lighting and heated floor in the bathroom are very nice. It is nice to have such a great movie selection on the big TV, excellent wireless connection, and American outlets for your devices. The steward was very attentive, and the mini bar was filled with our requested tonic water every day. The food and cocktails are all good on the ship, and the Chef's Table is a must for anyone who cruises with Viking. The excursions were fun and educational, but I wish we had more time in each port. I already booked my next Viking cruise for June. Read Less
Sail Date December 2018
We chose this itinerary on Viking because we wanted to see Key West and spend a few days with warm sunny weather. We had previously taken a Viking River Cruise and enjoyed the smaller ship aspect of the Sun. From embarkation to ... Read More
We chose this itinerary on Viking because we wanted to see Key West and spend a few days with warm sunny weather. We had previously taken a Viking River Cruise and enjoyed the smaller ship aspect of the Sun. From embarkation to disembarkation, we were treated like valued guests. Our room (DV6) on Deck 3 was spacious, well organized and with sufficient storage in closet, drawers and bathroom. We loved having the balcony and the room to enjoy coffee at sunrise and a wine at sunset. The coffee pot was a particular treat as we aren’t human until coffee is consumed. Instruction for pot were fairly clear and produced strong coffee...just right! All meals were tasty, varied and served with a smile and wine. We ate at Manfedi’s one evening and Chef’s Table another...both we’re outstanding. The entertainment was well planned and timed which suited those of us who are ready to retire before midnight. There were lots of public spaces to give the impression of a much larger ship....would highly recommend for a relaxing winter break...or any adult get away. Read Less
Sail Date December 2018
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with ... Read More
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with squeaks and creaks. The sounds of the sea hitting the ship was annoying The ship's design seems more for the Caribbean or the Mediterrian as opposed to the Atlantic. The ships stabilizers did a poor job and seems to be operating like a step motor one or two steps behind were they should have been. The gym and pools were great. The spa was way above average. The 3 hour opera show was a poor idea. I walked out because there was no full translation on the screen. I liked the entertainment in the atrium. There were 2 missing singers from the first 7 days of the voyage. The band was great. I liked the four singers. Read Less
Sail Date December 2018
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the ... Read More
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the service was great. We only made two stops on this cruise so our touring was limited. We took the free offerings. Nothing special. And the weather didn't help in the Azores. The cabin and bathroom were well laid out with plenty of electrical charging points for all our electronics. No adapters needed. Plenty of storage. Great lighting. The ship feels uncrowded. No lines for anything, except maybe ice cream. The free do-it-yourself laundry was great. However, the people using it were just plain rude, leaving their items in the machines after the cycle was finished. It was a mess. I suggest that anything left in the washer should automatically be put in the dryer and run. This way they don't show up 2 minutes before you need a dryer and then put their stuff in, delaying you from drying your clothes by a whole dry cycle. Read Less
Sail Date December 2018
I recently returned from the Lisbon to Miami December 2018 Mid-Atlantic Crossing on the Viking Sun. And, while Viking claims to be the Number One Cruise Line in the premier 600-2199 passenger ship category, I do not completely agree. ... Read More
I recently returned from the Lisbon to Miami December 2018 Mid-Atlantic Crossing on the Viking Sun. And, while Viking claims to be the Number One Cruise Line in the premier 600-2199 passenger ship category, I do not completely agree. Why? Because too many of the Viking passengers sole ocean experience is on Viking after having taken one of their river cruises. These first time cruisers are quite impressed, as they should be, because the Viking Sun and its sister ships are very classy vessels. The Sun was launched in 2017 and is the fourth of five ships currently in the fleet, although there are plans to have ten ships in the fleet by 2027. However, once you have sailed on Regent, Crystal, Azamara, Silversea, Oceania or Seabourn, you have a point for comparison and can determine for yourself how Viking compares in different ways to these lines. Some of these competitor ships are smaller than Viking and some are larger, but each company has a niche and their customers are happy with that offering. Regent is fully inclusive offering air, food, accommodation, tours, alcohol and personnel tips in their price whereas Viking offers just food, accommodation, tours, plus a limited selection beer and wine with lunch and dinner. Viking does offer a reasonably priced air option but does not include tips which are added to your bill as is done by Princess, Holland America, and Celebrity which have larger ships and cater to a somewhat different clientele. Here are some of my observations about the Viking Sun during my voyage. The positive observations: The “lobby” of the Sun is a stunning three stories high with a two story electronic billboard on which they display notes of local historical interest such as events, birthdays, etc. and also photos of birds, stamps, coins, flowers, artwork, etc. Overlooking the lowest level are public seating areas on the two higher floors that afford the passengers an opportunity to watch or listen to what is going on below (piano or string duo) or to play games at electronic tables or assemble jig saw puzzles or just relax. There is also a self-service laundry on each of the guest room floors starting on level 3. The ship wide electronic information screens allow you to catch up on news, daily activities, weather, dining menus, shore excursions, etc. and you can also get this information in your room on the tv set which is a large wall-mounted flat screen. The entertainment on the ship is very good: the speakers were almost uniformly excellent, there is a resident historian to provide salient talks on subjects of interest, and the four singers/dancers were very good. The two alternate restaurants provide a choice of Italian food at Manfredi and a rotating fixed menu at the Chef’s Table (Mexican, French, Chinese…) which can be paired with selected wines in place of the regular wine selections if you have the optional beverage package. The food is generally good and there is a nightly sushi bar in the buffet. The cruise director on this voyage, Heather Clancy, was one of the best I have encountered. In addition to doing the daily activities briefing each morning on tv, introducing speakers, and generally interacting with guests all over the ship each day, she also sang at one show and performed the Sunday church service and Christmas observance as well. Amazing! The staterooms are large compared to Holland America, Princess, and Royal Caribbean and all come with a balcony. The less than positive observations: While the lectures are generally good, there were NONE on the sea day afternoons. Instead they were offered at cocktail time just before dinner or during the 6pm dinner hour. In my opinion this is very bad for the passengers and quite disrespectful of the speakers. Viking claims to have their staff are the “best trained in the industry.” Someone at PR in Viking should travel on Crystal or Oceania if they want to see how well trained staff works with customers. While the Viking staff was always polite, in too many instances, the restaurant service was slow, the wait staff were running around seemingly confused, and they often had no idea about wines on the non-complimentary list. The ship does have a library of sorts with many books, BUT these books are spread all over the common areas. There is no way to see if they have a specific book and you have to request a print out of categories from guest services to locate a genre. Unfortunately there were no reference books on board. Although Viking does provide bottled water for shore excursions, all the other water on board is served from carafes of tap water, even in your stateroom, which speaks volumes about overall product quality! As for the crew, their name tags do not have their home country listed, so you have to keep asking them where they are from if you want to talk with them about their origin. In terms of computers for guest use, there are exactly five desktops available and oftentimes they were all occupied. This may not be a big deal when almost everyone has their own personal device (cell phone, tablet, laptop) but there is also no dedicated person to help solve computing problems as some other lines have. Moreover, the Viking internet system, while reasonably fast, only allowed you to have ONE connected device at a time. Other lines allow up to three devices. As mentioned above, the staterooms are reasonably sized but the storage is limited to seven total drawers that are not very tall and a small closet similar in size to Viking River ships. Sadly, the room lights, 110 volt and 220 volt electrical outlets and usb ports are controlled by a card slot for your room key like European hotels use. When you are out of the room the electrical outlets, lights and usb ports turn off! This makes it hard to charge things! Finally, since this was a voyage with many sea days, there was no bridge instructor or duplicate bidding boxes available to assist the numerous people who wanted to play bridge. Viking did provide cards, score pads, and a room in which to play cards, but that was all. I have seen bridge players treated worse, but I have also seen them treated MUCH BETTER on other crossings. To summarize, it was a good trip with some good and not so good things to recommend it. Viking ocean is good, but they are definitely not the best in my opinion. Read Less
Sail Date December 2018
The nicest part of our cruise on the Viking Sun was the polite, friendly, and very clean attention of our room steward. The stateroom is a little small, but sufficient. The veranda was nice, but that squeaking veranda door - and the ... Read More
The nicest part of our cruise on the Viking Sun was the polite, friendly, and very clean attention of our room steward. The stateroom is a little small, but sufficient. The veranda was nice, but that squeaking veranda door - and the inability to leave it open for even short periods of time without banging shut - was frustrating; needless to say, we lost some sleep due to squeaks. Food on the Viking Sun was ok. Not bad, there was always something that was at least satisfactory. Sometimes our choices were less palatable than we had hoped - and service, especially in the Restaurant, was lacking. No fault to the staff - there were too many people for limited staff to serve efficiently. Neither of the specialty restaurants were extraordinary, which we expected due to advertising and promotion and hearsay. We did manage time to relax, which was our goal. With better weather, that would have been more easily accomplished; can’t fault Viking for that. But if you are looking for elegance akin to the true luxury lines, pay the extra dollars for a first class experience. The elegant ads lured us in...to an average experience. And be prepared for crowded disembarkation and a game of “where’s our luggage.” Read Less
Sail Date December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
Sail Date December 2018
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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