Istanbul to the Panama Canal & Central America Cruise Reviews

Every time I go to the Cruise Critic homepage, I am amazed to see how highly rated this ship is by the members. Today, I decided to go to the individual member reviews because we had quite a disappointing experience on this ship in 2000. I've been curious to see how things could have improved that much to give this ship such a good rating. I don't know how the ratings on Cruise Critic are arrived ...