our 2 week Indonesian explorer was disappointing. some issues we experienced:
- the airco of our cabin (incl the complete corridor incl our neighbours) was not cool enough. esp. at night the cabin temperature was way too hot. we woke up in the middle of night sweating. HAL did inroom measurements and acknowledged that it was up to appr. 20% higher than it should be (24 degrees vs 20 degrees). ...
My mother and I selected this cruise date / itinerary 12 months before departure. It included Japan and Hong Kong which were key to our travel desires.
Let’s start with the challenges.
We booked a “Guaranteed Oceanview Room”. Mistake. Should have selected our room at reservation.
We were upgraded to a Verandah room directly under the pool deck. The deck scraping at odd hours was not ...
Westerdam is an old ship. It appears that the latest refresh was for the main areas as they were all very nice and clean. The cabin certainly could use a refresh. The bathtub is very shallow so there is no way an adult can take a bath in there.
The food was as expected although it appears that the meals in the main dining room have shrunk about 40%. There appears to be less waiters with ...
Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...
All good all round. The food was a bit bland - we think because of the older demographics of the other passengers. But overall we enjoyed it. Bar staff were great and funny. Mask policy was controversial and some guests were a bit angry.
Took a day trip tour with City Unscripted - our guide was called Gabriel (Jewel) I think...he was excellent.
The burgers were good and we were glad we went ...
We wanted to see the cherry blossoms in Japan and booked with HAL because they were sailing this spring at the right time. We sailed with them in 2016 to Alaska and it was fine. This sailing was just awful. I read the cruise critic review several months ago when we first booked and it seemed very good but their review is way out of date. I checked recent reviews just before sailing and they ...
Embarked at Yokohama (airport bus from Haneda was easy). Approx an hour from arrival to embarkation on ship. Would recommend completing VeriFLY app. There was a separate line for those who had.
We were in cabin (VE). Quiet and comfortable. The ship itself is traditional in feel, a little past its best, but spotlessly clean. Japanese rules meant wearing of masks, which was generally adhered to. ...
We have only cruised 3 times with HAL, however each was 14+ days. We were on the last Asia cruise before Covid, and the 1st one since Covid (ports in Philippines, Taiwan, and Japan). Both on Westerdam. However HAL is down trending for us.
Preface: Let me just say that running a cruise is a very difficult thing. Nearly every guest on board has a unique need or request. Staffing turn over ...
This was a special birthday gift for my husband it was bad no organisation after 2 hrs in Singapore immigration and booking in we got to ship to find another queue to hand in passports after another hr we were free they said they needed them for immigration to Phuket which was 2 days away dinner that night took 3hrs.
In Phuket we were landed in an industrial area by tender very choppy and long ...
To resume pre-Covid travel, we decided to take up an attractive 2 week fly/cruise package departing Singapore. Having previously sailed on Cunard and Celebrity we sought out a different cruise line,HAL, which was scheduled to visit approx 6 interesting Asian ports. This proved to be a huge mistake.
Amongst the few positive aspects of the line's Westerdam ship is it quirky, modern art deco ...