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14 Costa Pacifica Mediterranean Cruise Reviews

We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions ... Read More
We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions everything was awesome. Cleanliness overall was top. Reaching places on the ship was easy after we discovered the interactive screens. Sadly, always some of the elevators were out of service. With the exception of our dinner waiter who was later then other waiters, the staff was very helpful and friendly. Food quality and variety for us was exceptional. Many serving buffets and hours. We loved sea fruits, bakery, grills, pastas and desserts. We dinned in My Way restaurant. The menu was different each night, with 3-5 options for each meal, italian cuisine at it's best. Daily and evening events, some free, some paid. We were clearly explained that this is an italian ship and although we enjoyed the italian atmosphere, we felt that some events were for italian guests mainly. English is the second language here. Theatre shows were ok with some good singers, decent dancers and great acrobats. Some comedy also. Internet packets are expensive like all cruises, but there are some social packets and even one option to pay for minute. Excursions were worth it, some a little expensive but it was the best option. We booked northern part of the Lanzarote, Puerto de la Cruz in Tenerife, and the 9h all around Funchal (fabulous experience). We chose to visit Marseille and Malaga on our own and it was a good plan. We absolutely loved the condition of the ship, the design and decorations. Everything reflects a musical theme. Recommend it. Read Less
Sail Date September 2019
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The ... Read More
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The process from arrival at the terminal to my stateroom took about 2 hours, but I was repeatedly addressed in German, my native language. The stateroom was not yet ready at shortly after 01:00pm, but I already could store my hand luggage and grab my board card. Security Drill - It took less than 30 minutes and was held in Italian, English and German languages shortly before departure; movies in other languages were available on the TV in the stateroom the entire cruise. Cruise guests had to bring life vests from their staterooms. The Ship - 'Costa Pacifica' is a classic cruise liner, 9 years old, with a more traditional form, compared to newer ships. Interiors featured the theme music, with many colorful symbols and images in warm colors. There were always lots of free sun loungers on the very spacious sun decks, even in quiet areas. The cruise was outsold and the ship appeared crowded sometimes. 'Costa Pacifica' was well maintained and in good shape, given its age. Orientation signs on board were good. Crew And Staff - The crew was friendly, caring and attentive, always trying to talk to their guests in each their languages, a charming Babylonian language jumble. The stateroom stewardess made a good job and was always open for a small talk. Dining - There were different theme evenings in the main dining room, but I couldn't find a menu before entering the restaurant, and since I am a buffet type of passenger, generally avoiding long sessions in the main dining rooms, I did not visit the main dining room at all. In the evenings, the 'Ristorante Buffet La Paloma' was open from 07:00pm to 09:00pm, there were queues sometimes, since the buffets are arranged on long bars, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise. Different variations of meat - including very good Bratwurst - and fish, a selection of pasta and different potato and vegetable preparations, very delicious small bites from the patisserie were always offered for lunch and dinner. Other deli was presented at special events at the main pool for example, as well as hamburgers and fries daily from 11:00am to 02:00pm. For 'La Merenda' from 04:00pm to 05:00pm, the restaurant was always very crowded, for good reason, the many different bites were very good; queues at the basket with freshly fried cinnamon rolls. On sea days, the 'Ristorante Buffet La Paloma' was crowded for breakfast; choice and quality was always very good, except for the fluid scrambled eggs. I had the 'Pranzo & Cena' beverage package, since only some beverages for breakfast and 'La Merenda' - coffee, hot chocolate and tea, plus juices for breakfast - were included in the cruise fare. The guest can get beverages at the end of every buffet line in the 'Ristorante Buffet La Paloma' at lunch and dinner, manually served by friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water was free, available from dispensers in the 'Ristorante Buffet La Paloma'. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The dress code was casual, long pants were required in the evening. The Guests - Majority from Italy, followed by cruise guests from German speaking countries. Other remarkable groups were from France, Spain, UK and Eastern Europe. The cruise was like all Europe on one ship. From my observation - I saw people in wheel chairs and with rollators - the ship was very kid friendly, with different kinds of kindergarten like care, plus a dedicated pool and play area. Kids were involved in festivities and had their appearances as special guests. Shore Excursions - This is something I usually organize on my own. Disembarkation and Embarkation at ports of call was quickly without long waiting. The ship was always very punctual, but harbor stays were short. Guests were not allowed to bring beverages on board, but could walk in with even big bottles sometimes. Entertainment - The program offered something for everyone, with live music every day, plus the shows in the theater of course. There were also entertainment offers in other languages than Italian. Over all, the program appeared a little bit limited, especially on sea days. Shopping - Some few shops offered different things, from clothes to gifts, spirits and tobacco, as well as perfumes. There was no intrusive spa promotion on this cruise. The photo area was under renovation, temporarily moved to another location. Internet - I had purchased the Internet 500mb package, the internet speed was not so good, temporarily overloaded or even unavailable sometimes on sea days. Disembarkation - Cruise guests were assigned to disembarkation time slots and had to leave their staterooms until 08:00am, spending time until disembarkation with breakfast or waiting in crowded lounges. The baggage was easy to find in the terminal, on-board accounting was correct. Thank you 'Costa Crociere' for an again wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Pacifica'! Read Less
Sail Date October 2018
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at ... Read More
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at breakfast.I noticed at least 8-10 wheelchair bound passengers during the seven day trip, fantastic to have such provision for disabled people.For once , the British speaking passengers were the minority, which added to the fun we had. large Italian families travelling together in addition to other folk from all over the world.Offshore shuttles, for those of us not wishing to join booked excursions were punctilious and well organised.The office"staff' went to so much trouble to assist us on disembarkation day, we hade a late evening flight to Dubai, so they kept our luggage in the office and let us stay on Board until 15h00, they phoned the taxi company to change our collection time, all with a smile and such efficiency (Laura and Miekle) World Class Service indeed. Read Less
Sail Date October 2017
So we left from Barcelona to Valencia, persecuted by a day at sea, but ... on 5 May, when entering Cagliari, there was a report of technical problems, but no problem, because everyone had to be at 17 o'clock (the normal departure ... Read More
So we left from Barcelona to Valencia, persecuted by a day at sea, but ... on 5 May, when entering Cagliari, there was a report of technical problems, but no problem, because everyone had to be at 17 o'clock (the normal departure time) back on board. Nevertheless, at 18 o'clock we got the message that all excursions of the next day, 6 May, were canceled and that the port Civitavecchia-Rome was removed from the program. Very disappointing, because our highlight of the cruise, the Rome visit, literally and figuratively fell into the water. Our disappointment was even greater when our planned visit to Monte Carlo (Monaco), from Savona, could not continue. Only at 10 pm on the "Diario di bordo" it was reported that the ship would depart on 7 May, around 3 pm and everyone should be on board at 12 o'clock. Every opportunity to do something on land fell away again through this early departure. It was therefore frustrating that the departure of 15 hours eventually became 18 o'clock.  So you will be "hostage" on the ship for a whole day (the casino is closed, the shops are closed, the excursion office is closed, there is no animation) and the worst of all, no information is provided! The only answer to the office desk is: "Contact your travel agency for complaints". In Savona we were only allowed to disembark at 3 pm, which was too late for a quiet trip. What had to be a beautiful cruise was turned out for us on a cruise with a lot of lost time, with a lot of bored walking around on the ship, and without any added value of cruising, so that more than half of the cruise remained far below our expectations! Compensation from Costa, purchase ticket of 50 Euro to spend on the next cruise. Customer service ZERO !!!! Read Less
Sail Date May 2017
we wanted to try a European cruise having sailed previously with p&o , fred olsen , cruise maritime ,Holland America please do not be put off by the many negative reviews food - contrary to the many negative reviews we thought ... Read More
we wanted to try a European cruise having sailed previously with p&o , fred olsen , cruise maritime ,Holland America please do not be put off by the many negative reviews food - contrary to the many negative reviews we thought the food was as good as ,better than most other cruise lines we have been with. Don't expect it to be English , the breakfast is very European , lunch has fast food options pizza ,burgers ,hot dogs ,as well as 7 or 8 cooked options , pasta ,extensive salad buffet , cooked meats ,cold meats , rolls nd cakes tea and coffee ,water and juice was available at all times in the resteraunts last buffet sitting is 6pm -8pm after which there is no more food unless you are on the late dinner sitting 9.15pm we had the piu gusto drinks package , non stop drinks including illy coffee , cocktails ,bear ,spirits and wine , waiters are very attentive and unlike some cruises never leave you with an empty glass, the waiters performance on gala night is something else and not to be missed - entertainment - grand rhapsody bar -ballroom and social dancing until 1am (with occasional hilarious adult games or dance hows between bands sessions) ricks piano bar - fantastic pianist/singer doing easy listinening rock a round the clock bar - live bands and shows lik abba and beatles wien wien bar - classic duo pool deck -regular late night party events (white night party is something special) disco on deck 4 from midnight (for the clubbers) cabin - clean and well presented overall a fantastic cruise ,great value we where also very lucky to meet some wonderfull people on our dinner table (margerat and lynn from scotland and norman and margerat from kent) Read Less
Sail Date May 2017
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was ... Read More
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was excellent! We found all the staff very friendly, nothing too much trouble. Could have stayed aboard when the cruise finished and done it all over again!!! We could not have found fault with anything, although we would have liked to have at least one bar where there was no dancing just music playing, as each bar there was there seemed to be dancing all the time (either ballroom or latin (not good if you don't know the dances, or don't want to dance, just to relax. All in all, really enjoyed the surroundings, the Jacuzzi and pool were also great to use, really did not want to come home. We boarded ship in Marseille where we stayed overnight at the Hotel Hermes which is a very good hotel in the old port, this is a lovely place in itself to visit, the rest of our visits included Barcelona, Valencia; Cagliari, Civitavecchia, and Savone; all of which were marvellous, the highlight of our trip being Rome! Will definitely go on another cruise! Read Less
Sail Date March 2017
We chose this voyage because the timing allowed us to complete an earlier Princess cruise; spend a week driving the northern lake region of Italy; pick up this cruise, and then put us in position to cruise back to the States. (We were ... Read More
We chose this voyage because the timing allowed us to complete an earlier Princess cruise; spend a week driving the northern lake region of Italy; pick up this cruise, and then put us in position to cruise back to the States. (We were celebrating our 60th anniversary/80th birthdays...while we both were still standing.) We've traveled Costa previously. Costa Cruise Line may not be for everyone; it has been good for/to us. For whatever reason, some travel agents will not book you on Costa. If you find this to be the case and you really like your agent, book the cruise yourself and having done that, transfer the booking to your travel agent. Failing that, book the cruise yourself and forget the agent. Costa, in Europe, caters to typically not less than 6 nationalities aboard the ship. Your announcements are therefore (typically) in 6 different languages! Italian, German, Spanish, French, Portuguese, and English. With the increase in Asian tourists, do not be surprised if additional groups are catered to. The preceding isn't bad, it just "is". Since the groups mentioned are on board, the ship's tours are offered in the respective language. That's the good news. The bad new if not enough people of a group book the tour; the tour is cancelled. The option is to join another group's "language" tour. The tour office is well organized and joining the correct tour is typically a non-event. Regarding dining room seating, somehow you are seated with a group that speaks your language. The food is OK. Formal nights are a farce (at least on this cruise). Tennis shorts and sweater around the neck was allowed. Entertainment was generally good+. The "My Way" dining room is less crowded since the majority of guests opt for the NY one. Service was fine in the dining room. Their main floor show is excellent with good cast. The other shows are good/typical. As with all cruises, there are daily events throughout the day such as lectures/demonstrations/movies and such. Their Internet room is fine. There are also stores in which to shop and naturally a Casino. Their "front desk" will change money (U.S./Euro/Pounds) which is important since you'll need $20 in pounds if you are going on a tour in Britain and plan to snack/have coffee. If Costa is going at the time you want to go; to the place(s) you want to go...the go with Costa...if nothing else, the price will be right! Read Less
Sail Date May 2016
Plus Points 1. Tour Price was significantly discounted 2. Excellent Itinerary 3. Overall Service & Cleanliness were good 4. We liked the dance lessons Negative Points 1) Embarkation was unusually slow, ... Read More
Plus Points 1. Tour Price was significantly discounted 2. Excellent Itinerary 3. Overall Service & Cleanliness were good 4. We liked the dance lessons Negative Points 1) Embarkation was unusually slow, departure delayed by almost two hours 2) Smoking on board a) Limits to smoking only in restricted deck areas outside were not enforced, smokers were running everywhere. b) Cigarette smoke penetrated frequently into the cabin (air condition) c) Smoking lounge very smelly, ashtrays full over the days, place untidy and uninviting, no wonder the people looked for smoking elsewhere. 3) Dining a) Catering was strictly regimented with restricted hours of service, especially in the self-service areas: no coffee or tea after breakfast, no water after buffet time. In the restaurants with service, all drinks, including water, had to be paid. There was not free drinking water served at the table. b) Cuisine was practically limited to an average Italian style: pasta, pasta, cod fish and other simple dishes. Anything above that was subject to surcharge 4) Board Life a) Mismanagement of the ship space due to lack of personnel resulted in huge numbers of passengers crowded in the mid ship atrium with narrow gallery for the shops and the main entertainment lounge. The constant bidirectional traffic, limited practically to one deck, was a nerve wrecking experience every night. Rest of the abundant space with several bars and lounges with seating facilities were empty. Some were not manned or the entertainment was not attractive enough. Additionally, the best places along the corridors were taken up by ship photographers with their backdrops and other utensils. Never seen so many photo stations together before! This crowd feeling and people bumping to each other led frequently to harsh individual reactions. Our cabin was a Robinson's retreat! b) Entertainment: Theater show average with more accent to a naked flesh than to the level of artistic performance. Live music limited to single or max two performers, lot of electronic garbage. c) Inadequate information and solution of the problems, e.g.when a sudden crash of water supply all over the ship happened. 5) Summary We got what we paid for. Try to avoid Costa in future. Read Less
Sail Date October 2015
Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa ... Read More
Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa Neo Classica were take care of. No maintenance during this cruise, all elevators worked all the time!!, dinner was great and options were mentioned on the menu. Staff was great as well as service. And no promotions all the time. Nothing is as bad as being asked during dinner if you want to have the day promotion. (Which we could not get as we had all inclusive). This was the first time I went on a cruise while being in a wheelchair, due to an accident a couple of months ago. Housekeeping staff was great getting me on board and off board in my wheelchair! We had great help during this cruise from all the staf. Costa has won us back as our favorite cruise company, although we will never travel again on a Neo Collection ship!!! Read Less
Sail Date October 2015
Cruise ticket stated 'Embarkation from 13.00; sailing 15.00', arrived at Savona at 12.55, given slot '20' and told to wait until number was called. By 15.00, they were dealing with batch 7! The terminal was loading two ... Read More
Cruise ticket stated 'Embarkation from 13.00; sailing 15.00', arrived at Savona at 12.55, given slot '20' and told to wait until number was called. By 15.00, they were dealing with batch 7! The terminal was loading two ships, about 6000 people, seats for about 1500. Noisy, crowded, cramped and bored children! Pay cafe had two staff serving, so again queues for service! No seating available for disabled! By 15.30, still on batch '7' ... Long queue at embarkation gate ... checked it ... two disinterested staff checking tickets ... No control of numbers! Saw '27' and '28' being put thru when signs said batch '7' only! So, threw my number away as it seemed everyone else had, and got thru at 16.30. After passing to gangway, then had photo done for security, and had to register credit card on board within 48 hours! (Barcelona / Norwegian several cruises, 25+ desks, greeted, photo'd, credit card recorded, room key/cruise card issued and on board in max. 20 mins and free soft drinks if any delay!) Beautiful ship, great cabin, happy and friendly crew, eventually! NO hand gel at gangway and few people used it at dining rooms! Couldn't berth at Heraklion, watched from top deck as tugs dismissed 'cuz very strong winds. Took hour and a half for woman on info desk to announce on PA that ship was missing that call. NO WORD FROM CAPTAIN, never saw or heard from him! Maybe he stayed at home? After Concordia would expect captain to be sure to be seen ... He wasn't! Cabin was great, Food (Italian on Italian ship!) was varied and great quality. At disembark time, did as was told (meeting point at 9.15), nothing happened by 10.00, so having learned from embarkation process, did my own thing and made my way off at 10.15! A superb cruise, wrecked by useless shore based operation and apparently apathetic Costa management! So sad! Read Less
Sail Date September 2015
We went on the costa pacifica for a 12 day Mediterranean.. Supposedly to egypt and Israel, but it was a bait and switch! Costa has done this before, then cancelled the port of calls, leaving the people on the hook for cancelling airfares ... Read More
We went on the costa pacifica for a 12 day Mediterranean.. Supposedly to egypt and Israel, but it was a bait and switch! Costa has done this before, then cancelled the port of calls, leaving the people on the hook for cancelling airfares and holiday plans. What a shame Costa! Thier food is poor quality The boat is way overcrowded The service is poor The boat is not class We will never do Costa again as we feel cheated and disappointed. We did RC and Princess in the past, and they were excellent COSTA CHARGES FOR WATER AT DINNER!!! Yes, $3 euro for a bottle of water for dinner ! Or you don't drink. The buffets are crowded to the point people are fighting for food and tables... And this is supposed to be a vacation! Costa you should be ashamed of yourselves. Embarkation process was a completely unorganized screwed up mess... Never again, and I will let everyone I can know. Read Less
Sail Date September 2014
This was our first tie taking a cruise aboard Costa, although we're not new to cruising. This was my tenth cruise having sailed with NCL, RCC Princess and Cunard previously. We chose this short 5 night cruise as it fell on the dates ... Read More
This was our first tie taking a cruise aboard Costa, although we're not new to cruising. This was my tenth cruise having sailed with NCL, RCC Princess and Cunard previously. We chose this short 5 night cruise as it fell on the dates we were looking at and was really very good value. It was departing Barcelona and took in Palma, Civitavecchia, La Spezia and disembarking in Savona. We weren't sure what to expect, but for the price thought we'd give it a try. We're a young couple 20s/30s, from the UK. Embarkation was dead and didn't take longer than 25 minutes. The safety drill was long and laborious - perhaps new measures in place after Concordia. English was spoken widely and the changing between languages on PA announcements was no more or less obvious than we'd experienced on other cruises around the Med on other lines. First off, the Pacifica is a good size ship for us - big with plenty of room and space on board. It is however, one ugly ship. From the outside it's fairly typical, but the inside is god-awful. Brash is probably the fairest I could come up with. The design inside is really terrible for such a young ship. It's verging on holiday-camp at times with a giddy mish-mash of style, colours and design that is really quite horrid. Perhaps I'm influenced by my last sailing which was in February this year onboard NCL Breakaway - yes it's brand new, but it's a different world inside. Modern, classy and a world away from the 70s yellow and orange tiled pool decks or the tacky oversized musical crotchets littering the atrium. After adjusting your eyes, you do get used to it and start to value the spaces on offer. Two great pool areas with fully closeable glass roofs - great for off-season Med sailing. One was adults-only and strictly enforced, which was welcome as the main pool area was an absolute zoo on the sea day. You couldn't see the pool water for kids dive-bombing and running wild. The dedicated kids-area was hardly used. Sun-loungers were plentiful on the open decks, although somewhat limited under the closed-in spaces. Our cabin, a standard balcony, was a good size with a good amount of storage. The bathroom seemed big, although with a grim shower curtain which didn't stop the bathroom being flooded each time. However, the space was usable and the balcony lovely in the sun, with plenty of room for two chairs and a small table. The decor was less frenetic but equally bad. Like a hospital room with an 80s mix of peach and lime greens for the walls and soft furnishings, coupled with light wood furniture. The strip flourescent lighting was noisy and not very welcoming. There was only one English-language tv channel (BBC World News) although this only lasted for the first 2 days. The other 20 or so were all Italian, Spanish or German. there were no free movies. The bed was comfy, our room steward lazy. In fact the first time I've ever experienced a bad room steward. He seemed to do the bare minimum, shelves were dusty when we moved in, as were the mirrors. Not enough to put you off, but noticeable all the same. Through our stay, the towels were often not replaced despite them being sopping wet from the bad bathroom design. In fact we hardly saw him, there was none of the usual hellos and informal chats and smiles one would normally expect. A bad egg in an otherwise good and enthusiastic Filipino crew. The food was generally good in the main restaurant, which was split between two venues and had set seating times with set table mates. The food was of good quality here and varied. Just as well, as there are no other options for dinner. The small for-fee restaurant 'Blue Moon' was fully booked for the duration of the cruise and is on an a la carte operation rather than cover charge. The buffet does not operate after 3pm! Yep, the only food option after the lunch-time buffet is the choice of a slice of pizza (normally Margherita and one other) and a very small salad bar. This is in operation until 9pm. After this, you can order pizza off a menu (normally a choice of three, depending on the day of the week), but that is it. It's MDR or pizza. Also, for an Italian line, the pizza is fairly disappointing. There is room service with a small menu of sandwiches and salads although you pay $2 delivery regardless off time of day. When we did use it, nothing we ordered came, it was completely different! but edible. The lunch buffet was ok, a reasonable choice, but usually the same thing every day. Breakfast was limited, with only a handful of hot options and the lines were huge every day, with most hot dishes running out within 2 minutes of it being brought out. We ended up sticking to cereal and pastries but the pool. This is a late ship. Everything happens well into the night (the second seating for dinner is 9pm). The majority of the ship still seemed to be up and about at midnight with many bars still buzzing at 2am. There's the usual nightclub, which didn't get going until 1am. We made the mistake of going in at around 11:30pm and the teen club was still on - playing a strip game... Not sure the parents of the 13 year old kids would have necessarily approved. The Ents team were there too, it was an organised event. Perhaps it's an Italian/Spanish thing - the vast majority of guests were from theses two countries. In the other lounges there were a variety of live music acts and dancing. The theatre was big and hosted the usual bland cruise ship shows with average singers and dancers and the obligatory magician. It was great family entertainment, but anyone over the age of 15 seemed fairly nonplussed. We'd been to many of the ports before, so just took the time to get off and stroll around before returning to the ship for a drink and lay by the pool, which takes me on to the best part of the cruise - the all-inclusive drinks package. An absolute bargain at 19euro a day (if you book it pre-departure, online) or you can sign up on the first or second day at 23.5Euro a day at any bar - both inclusive of service charge. This package includes pretty much all the drinks onboard including brand-name spirits, but not the higher-end ones. So, for example, Gordon's gin is included but not Bombay Sapphire. Cocktails, Prosecco, Asti, espresso coffees and house wine and beer were all included and unlimited. However, bottled water incurred a charge which was bizarre. We had a good, relaxing time, but missed some of the features on the American lines we've cruised before. There's very limited day time activities and certainly no climbing wall, mini golf etc which you might expect on a ship this size. We might cruise with Costa again, if the dates and price were right, but we wouldn't go running back.   Read Less
Sail Date April 2014
We had never cruised with Costa before and when my husband discovered he had 2 weeks holiday and Costa had some good deals we booked. My initial reservations were regarding the weather ie the Med in February but my husband thought that ... Read More
We had never cruised with Costa before and when my husband discovered he had 2 weeks holiday and Costa had some good deals we booked. My initial reservations were regarding the weather ie the Med in February but my husband thought that after the Concordia incident that Costa would be trying so hard to rebuild their reputation the weather wouldn't matter. How wrong was he! Our previous cruises were with Ocean Village and a Nile River Cruise and we thoroughly enjoyed all 3. Costa Pacifica was basically Butlins on Sea. Where all the children came from I don't know. I have never seen so many children in the one place out with a school playground. Toddlers still running around at midnight means selfish parents to me. The crew were either chatty and friendly or sullen, there was no in between. We pre booked the All Inclusive drinks package which was really worth it, you only needed to have 3 alcoholic drinks a day to make it worthwhile. What I didn't like was that the bottle of water left out in the cabin was not included and was classed as a mini bar purchase. Wine and water could only be by the glass in the package. We were charged over €2 plus 15% service charge for a kit kat from the mini bar because there wasn't one in the fridge and the cabin boy assumed we had taken it so added it to the bill after I had signed for the water. The 15% service charge was mandatory although some people said on other cruises you can have this waived if you say you would prefer to tip those who have given you good service. There was one night when the entertainment staff were dressed like characters from 'Thriller' and one of the ladies we met lost an earring due to one of them jumping on her from behind and, she assumes, getting said earring stuck in his wig. When she reported loss to customer services there was no apology and the member of staff said 'but you've still got one'. These earrings had cost over £100 and it took until the last night of the cruise for someone to give her a form authorising her to claim from Costa. One night after the show in the theatre it was announced that there was a suspected outbreak of measles amongst the crew and it took 48 hours, despite there being a visit from the health authority the next day, to remove these crew members and others they were in contact with from the ship. We were never told how much contact they may have had with the guests and if you weren't at the show at night you wouldn't have known about it. The prices charged for shuttle buses in port were ridiculous, especially in some instances whereby a few yards from where we docked you could get local transport for a fraction of the price if not free. Thank goodness we had nice people at our dinner table and who we ended up spending the evenings with or I don't think there would have been many positives at all. We've had better entertainment at the local bowling club. What were the positives? The cabin was a fine size but I did need the hangers I had taken with me, laundry charge was cheaper than I had worked out from the price list, all inclusive drinks package and although meal portions weren't big you could have 5 courses and were ample for me. We will never cruise with Costa again. Read Less
Sail Date February 2014
WE are an older couple and have cruised several times before. This was a quick, cheap winter holiday and our expectation were not high. We live near Barcelona, so just needed a quick rail journey to Barcelona Sants and a 20 euro taxi to ... Read More
WE are an older couple and have cruised several times before. This was a quick, cheap winter holiday and our expectation were not high. We live near Barcelona, so just needed a quick rail journey to Barcelona Sants and a 20 euro taxi to the ship. We arrived about 12.30 and had a very quick check in, a short wait and then boarded the ship about 1pm. The ship is not huge but very clean and well maintained. The style is well done although not to my taste and the lifts work quickly with no waiting. Our cabin was at the very front on deck 1 and sold as an interior. However it had 2 portholes and was a good size .As we expected the beds were at right angles, but the cabin was roomy with plenty of storage. Our luggage arrived in good time and we attended a sort of "welcome meeting" before the safety drill. The meeting was just for English speakers and went through everything very thoroughly..maybe in too much detail if you had cruised before. The drill was very good as well without too much standing about outside! We had the inclusive drinks package which was well worth the money! We were allocated first seating for dinner (6.30) and this suited us just fine. We had a couple a drinks in the Welcome atrium and then went straight in to dinner. There were 7 courses each night and you could have as few or many as you wanted. The food was good and tasty and typical Mediterranean. There was always something good on BUT if you expect big slabs of meat, lobster or fish fillets and French fries with everything this is not the cruise for you! The wine was there waiting after the first night and the service was fine and not intrusive. We had a table for 8 with only 2 couples on it. We got on well and had a great time every night! We're not fans of set dinning but it worked out OK. We ate breakfast in the buffet which was the usual scrum and there was always plenty of choice..its served outside until about 11am....so you can sleep in if you want! The orange juice and coffee from the AI bar service are a lot better than the ones on the buffet. We lunched at the buffet or at open seating in the restaurant. The restaurant was quite slow at lunch time which suited us on the 2 occasions we used it. We didn't plan on any time off the ship apart from a trip to Pisa. It rained so hard we were both soaked but had a reasonable morning in the centre of Pisa The 2 pool areas were nice to sit around in the day and it was warm enough for a dip or two. The shows were OK, not fantastic but given the multiple languages used were not to bad. We like the casino and spent most evenings there. The are many bars with live music and dancing and the bar service was quick and good. There was no smoking anywhere other than outside on deck 4 or your balcony. Fine by us! All in all we had a good week at an excellent price! Its not top notch cruising but its very enjoyable if you don't expect an ott American experience. The best recommendation is we'd go again!   Read Less
Sail Date January 2014
Costa Pacifica Ratings
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