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1 Helpful Vote
Sail Date: October 2017
we have been on the carnival pride before, and we like the size; not too-too big(but still managed to get lost from time to time). cruise was smooth. even tho waves were high a few times. we had an extended balcony 7199 on deck 7. ... Read More
we have been on the carnival pride before, and we like the size; not too-too big(but still managed to get lost from time to time). cruise was smooth. even tho waves were high a few times. we had an extended balcony 7199 on deck 7. good central location for going down to dinner on deck 3, up to buffet/lounging on decks 9 and 10. sat at late dining at table for 8 all new to each other. what a great group; not sure how carnival arranges it, but was real nice. all left as friends, exchanging emails. food in dining was very good, served by waiters dedy and alit who were good, and fun. I had a few slices from the pirate pizza. they are made individually to choice and were very good. played a bunch of trivia games, always fun with good groups (who knows these things?) embarkation was crazy late and confused, apparently because the ship got back late previously due to fog. once on ship and over the big delay all was good. disembarkation on this cruise seemed to be scheduled later that others we have been on. we were called to get off and collect or luggage abt 11. went to david's steakhouse one night; super. besides the late start at embarking, I think the only con of the cruise was the time we were at sit-down for bfast and we seemed to be right under the dr. suess bfast above that blasted kid's music(we had 'heads, shoulders, knees..etc on our brains for a while after). in Bermuda we did on-day bus/ferry all over for $19ea. good way to see island, played golf at port royal one day. $90 each from golfnow. $30 taxi each way. overall great cruise. Read Less
Sail Date: October 2017
Travelled to Bermuda from Norfolk two years ago with Carnival. Many extended families, seemingly with navy affiltiation of some sort were on that 7-day cruise. In 2017, Norfolk not available for a 7 day, so chose to debark from ... Read More
Travelled to Bermuda from Norfolk two years ago with Carnival. Many extended families, seemingly with navy affiltiation of some sort were on that 7-day cruise. In 2017, Norfolk not available for a 7 day, so chose to debark from Baltimore to take advantage of a full 7 day cruise, allowing for more time in Bermuda. This time, we saw mostly just small groups or couples.We read Pride has a reputation of being older but decent. Agree with this observation. Ship was late arriving Baltimore. We arrived at noon as directed to be told to "circle around for an hour" so as to allow the parking lot to empty. We were scheduled for 12:30 boarding. OK, we circled. BUT... when we returned, told to "circle around" for another 3 1/2 hours!!! Amazing directive. Instead, we circled, then were able to grab a gap after yet another hour. BUT... once in the lot, again, yet another hour before we could actually park. Total incompetence. THEN... once inside, yet ANOTHER hour before we had cards in hand to ultimately board the ship a bit later. Not a good start - and waaay past scheduled boarding time. i.e., dinner time, not lunch. Once onboard, our room steward Nolito quickly welcomed us to our balcony (7125) and answered our few questions. Our room was kept clean and fresh with fun towel animals! We quickly unpacked and started exploring. Yep, there were a kazillion paint chips all over our balcony since work had begun to brighten things. No painting the balcony while we were on board, but amazingly the chips on the chairs did not transfer onto our clothes. I had asked for extra towels so we could put in the chairs to protect against the paint, but gladly found they were not needed. Balcony door and windows were washed the last day in Bermuda. Looked great! Washer actually came in through the room - we were warned -but be prepared. Overall, crew were friendly and always busy at task keeping floors clean/swept/dry and bathrooms were nearly pristine. Note: we're early birds, so missed anything late night. We had "anytime" dining in the Normandie (level 3) and enjoyed ok meals with fun, attentive service provided several nights from a team including Eko Budi, Elsa, and Rasadi (sp. for all?) who made sure I had my special dessert (creme brulee). Enjoyed their "dance routine" when the music came on:) Food in the Lido was fine. Not fantastic, but quite adequate with enough variety to satisfy. Guy's burgers were good, Chopstix tasty, sandwiches from the deli (carving board?) were good, also enjoyed a couple tacos at Iquana:) Bar service, especially at the Serenity Bar, was very good. Drinks were good, edging on strong. No one will ever forget Indra and his "yooohooo":) but others were also good. (Jahar??sp??) Also, started each morning with a delicious Irish whiskey coffee served by Galena (sp?) at the Coffee Bar on deck 9. As for chair hogs, took several pics. Two men put out towels at 7:15am on at least 4 chairs and a cabana right next to the pool, then no one returning until 10:33am. RUDE, SELF-CENTERED group. I hope to post the pics on a "wall of shame" if there is one. Sorry that Carnival didn't say anything!!! Made sure to capture pictures of the offenders but have discarded any with faces to "protect" their identity. Most other folks were fair, reserving for a short while, but then moving on once done. By the way, If you saw anyone with a red ballcap, another in gray t-shirt, and women in black suits. hmmmmm. Guess it could have been anyone, but.... Overall, we found the crew to be attentive and hard working, fellow cruisers to be pleasant and (usually) courteous, and Bermuda to be a great destination. Regarding Bermuda: often gale force winds on the way there, rain and wind once we arrived. We bought 2-day passes enabling us to bus or ferry at will. Nice people, great history and sights, no panhandling, very interesting dockyard history museum, fun in St. George's with the "dunking" skit. We're now looking forward to returning a third time. Disembarkation was much better than embarkation. We docked an hour earlier than projected and were in our car by 10am. This was after early morning fun watching the sunrise, fishermen in the Bay and the bridges as we sailed toward Baltimore. Read Less
Sail Date: October 2017
We live in Western PA - almost to Ohio. This is our second time cruising out of Baltimore. Last time was the late debarkation when Hurricane Irene hit Baltimore head on in 2011. We drove down the night before and stayed at the Hyatt ... Read More
We live in Western PA - almost to Ohio. This is our second time cruising out of Baltimore. Last time was the late debarkation when Hurricane Irene hit Baltimore head on in 2011. We drove down the night before and stayed at the Hyatt right inside the Inner Harbor. The Inner Harbor is nice, but if you've never been, just keep your wits about you. There are panhandlers, beggars and others that don't make you feel safe. I'm not 100% sure what could be done to make it better, but just a pre-warning to keep your wits about you. Finally, the morning of debarkation. Made a trip to the local Wal Mart to pick up a few things and then figured we'd take the leisurely drive to the ship and park and be off (last time, it was the smoothest experience EVER). This time, turned what was supposed to be a relaxing vacation into an anxiety induced, blood pressure raising nightmare. When they give you a check in time, I figured that we'd hit it right on the nose. 1:30 - 2:00. We had passed the ship 3 times on our way from the Hyatt to points East (went to JC Penney before previously mentioned trip to Wal Mart), then back past it to Wal Mart and then back to park. So, we know the ship was there by lets say 11:30 - Noon (someone said it was late coming in?) Anyhow, we sat in NIGHTMARE, not moving bumper to bumper traffic for almost TWO HOURS. Pro-Tip - don't stay in the right lane - I think that was our biggest mistake. FINALLY we make it to the lot. The last time here, you paid, then parked, then took your luggage to be checked in (if I'm not mistaken). Now, you wait and wait and wait, then drop your bags, then pay, then park. Just be prepared for the experience because it was just beyond nerve wracking. Finally, we go through security which was surprisingly efficient but then you are herded like cattle (for another hour - at least) to finally get your cards, etc. Then onto the ship. The people in Baltimore are awesome, but MY LORD the traffic. Not sure that being dropped off (not parking there would have been better, unless you wanted to walk for probably about 2 miles). It's just a huge bottleneck. Anyhow, needed a drink badly by now, so we had pre-ordered the Drink Package so we got our drinks (you have to pay tax on drinks while in Port - Baltimore at least, just FYI). Then we went to our room and not only was it ready, but our luggage was there already. What the WHATTT??!? Spoke to Cabin Steward, Christopher who was ok, but we rarely saw. I gave him a decent tip at the end of the cruise because I think he did the best he could (we don't have a set or predictable schedule). Almost immediately was the muster station drill. Then, time to go look at the new upgrades to the ship. They didn't have Guys, etc. in 2011 so it was cool to see the additions. We went and did some walking and drinking while we departed and just explored the ship, getting reacquainted with it until Dinner (we had asked our Travel Agent for Our Time, but they had us down for Late Seating) so we just messed around till 8:30. We got a table for two anyhow, but asked to be changed to our time. We ALWAYS do the SteakHouse the first night for the free bottle of wine, but they've extended this to the first sea day too, more on that later. We ate and caught one of the comedy shows, which were funny, but some areas of the ship are awkward because of the posts that block the views. First world problems.... We managed. The next two days at sea were decent, the weather wasn't always great and it was a bit chilly. There were amazingly few kids on board (actual kids, not adults that think they are kids...haha) Just kidding actually, probably one of the best group of people we've been on. Average age was probably 40 at the oldest. We chose this cruise so there were fewer kids and we were right. Nothing stands out on the way there, just typical sea days, it depends on what you are into. Sleep all day, gamble yourself into even deeper debt, play Bingo, trivia or drink yourself into a stupor, pass out, wash, rinse repeat. If you are bored, you are probably a boring, uppity and aren't able to be pleased, so can't help ya there, Princess. We did the SteakHouse on the first formal night (Monday) and got surf and turf (myself) and the wife got the lamb chops. Both were very good and no wine tastes better than free wine. Wednesday morning, we arrived in Bermuda as scheduled and the weather was overcast mostly. We had purchased the Best of Bermuda package from Carnival. Why overpay you may ask? We had Chef's Table the first port day and didn't want to jeopardize missing it, plus Carnival usually has pretty decent excursions, in our experience. We weren't disappointed. I'll likely do a video review on this on You Tube if you are interested, look it up (probably by December of 2017 - will title if: BEST OF BERMUDA ISLAND TOUR with LOU). That was the name of our guide. Just to give the highlights in a sentence or two - you get to see the entire island in a 5 - 6 hour period. Is it 100% perfect, no but if you've never been here (we had not) then it'll give you ideas for the rest of your time here. We got back to the ship and did some pool time then got ready and did the Chef's Table. If you've never done this, you must try it. This is our third time and we'll always do it, just for the experience and it's nice to feel like a King / Queen - if only for a couple hours. Sadly, our table-mates seem to be stuffy and not very friendly - almost like they either ARE the Upper Class of Society and we're the peasants (we're not loud people - we adapt to our surroundings) or they think they are and don't want to be bothered with even just light conversation. No matter! The food is great and they are great hard working people. Anastasia was amazingly attentive and you could just tell that she was giving it 150%. The Head Sous Chef (forget his name) was great also. The next day, we went to Horseshoe Beach - took a $7 / person bus there and back. I always worry that we'll be scammed by deals like this - but there are no scammers, homeless and panhandlers ANYWHERE on the Island - except Hamilton but I think the dude just drank himself into a early afternoon slumber. The people aren't like they are in Nassau and some of the other Caribbean locations - even at the port. The Port is clean and orderly, albeit, not much to do and we never felt threatened at all. Horseshoe Beach is crowded, but they have great amenities. It was overcast, only about 75 and the surf was VERY choppy so we didn't spend much time here. We don't like just laying on the beach - we like getting in the water and this wasn't going to happen. So, we were only here for like 1 1/2 hours. Back to the ship. It takes a long time to drive back because of the roads. I don't know if we'd suggest renting scooters because these people drive like maniacs and we saw an accident on the way back. The roads are obscenely narrow and I know that we wouldn't have felt safe. To each their own though. We got some pink sand to bring back (didn't have any issues with this, by the way). It's not pink like Pink Panther if that's what you are picturing, but it has these little shards in it (you can Google why it's pink if you need an explanation - I'll screw it up). I don't know how anyone would be able to do anything the third day unless you are a very early riser. I'm sure we missed 98% of the island even though we saw almost all of it. Would we go back ? Yes, but probably not on a cruise. It's very expensive too, as I'm sure you've read elsewhere. Anyhow, then we sailed away and spent the remaining sea days doing our thing. I have to say that the blackjack almost felt rigged - have never lost so badly. Usually $100 can last an hour or more at a $6 table. I was down and out in 15 minutes. I'm not a heavy gambler as I'm a pretty sore loser, but knock yourself out, Carnival would love your money. Debarkation wasn't horrible, we did self assist and getting out of the Port was much easier than getting in. We left our cabin at 9 AM and were in the car by 10:15 AM. Best Custom's experience EVER. You don't even have to fill out those stupid forms telling them that you stole a bottle of sand from the beach and bought a magnet and a little $8 souvenir anymore. SWEET ! I hope this review was helpful. This itinerary has intrigued me for years. I only wish we had gone a little sooner - or probably even better yet, in early May (if they even offer it). The water temp. was doable and I'm a snob - I don't like cold water. But the surf ruined what I envisioned as an 8 hour day at the beach with a good sunburn that would last until at least Christmas. No such luck. One last thing - we got an obstructed view outside cable (4189) and it's like having a balcony stateroom without a balcony (WAY cheaper). Only drawback is all you can see is a lifeboat. We'd do that again for the savings. We never used the balcony anyhow. Read Less
1 Helpful Vote
Sail Date: October 2017
I would recommend this destination to anyone wanting a change in venue. Bermuda was a nice change from island hopping! It was nice to see the nightlife for a change. Thanks to Ricky's Island Tours we saw everything of interest on the ... Read More
I would recommend this destination to anyone wanting a change in venue. Bermuda was a nice change from island hopping! It was nice to see the nightlife for a change. Thanks to Ricky's Island Tours we saw everything of interest on the island and learned a great deal about the culture and history and it was half the price that Carnival wanted for an island tour. Embarkation was a bit distressing but the smoothness of debarkation made up for it. The service was excellent, most especially our wait staff. I will also say that the onboard activities could use a change. After a number of cruises there is only so much bingo/trivia contests/diamond sales/scam seminars one can take. My only other complaint is with regard to the smoking areas on the ship; there are not enough and guests should be allowed to smoke on balconies. Although I am not a smoker, my husband is. We have always booked a balcony so that he could smoke there. I feel that Carnival has placed too much importance on other "social groups" and given the smokers a raw deal. Read Less
Sail Date: October 2017
David's steakhouse is the best! Room Steward (Domingo) was awesome! The Pride sailing to Bermuda, what could be better-our favorite ship sailing to our favorite island!!!!!! We loved the Max to the 80's show-WOW, great entertainment. ... Read More
David's steakhouse is the best! Room Steward (Domingo) was awesome! The Pride sailing to Bermuda, what could be better-our favorite ship sailing to our favorite island!!!!!! We loved the Max to the 80's show-WOW, great entertainment. Coffee bar is awesome, day and night. Would definitely like the tablecloths back on the tables EVERY NIGHT. We don't like our silver ware to be placed directly on a table that has been cleaned with a rag that just cleaned several other tables without disinfecting the rag. Bermuda is our favorite island because of the people. They are so kind and respectful. If you have never gone-Please you must! Beautiful island! The food and menu onboard has definitely gone down in quality since Carnival did the "American Table". We are not a fan of the menu, at all. Two of the seven nights, I had to ask for my food to be warmed back up because it was ice cold. Read Less
2 Helpful Votes
Sail Date: October 2017
We chose this cruise because we knew several people who had gone on it. First of all dealing with Carnival is a nightmare they can be so rude totally unhelpful. We wanted a cabin above the 3rd deck because of a horrible experience on a ... Read More
We chose this cruise because we knew several people who had gone on it. First of all dealing with Carnival is a nightmare they can be so rude totally unhelpful. We wanted a cabin above the 3rd deck because of a horrible experience on a lower deck on Royal Caribbean. We ended up on the 1st deck no choice. Embarkation was a nightmare(not their fault). The ship was late arriving because of fog. We were stuck on the ramp from 95 to the port for 2 hours. Once we got in to the ship it went great. They put a lot of extra pressure on people with their check in on line. This only gave you a time from 3:00 to 3:30 to check in. They also said that they would quit taking baggage at 2:00pm. We were still on the ramp at 2:00pm. They did not stop taking baggage. Never had my bags been delivered so quickly before, The ship is a small ship originally built for another cruise line. We kept saying that the ship looked so much like a Costa ship. One of the administrative crew said that yes it had been built in Norway for another cruise line hence the Costa ambiance. Our cabin was incredibly small. You couldn't walk between the beds straight, only side stepping. However, there was more closet space and hangers than I have ever seen before. We each had 1 closet and a closet with shelves and 4 drawers an another set of shelves. However there were several areas that have to be mentioned. To cut costs there are no servers in the bars. You have to navigate to your table with your drink. No nibbles either. The internet that we and many others paid $70.00+ dollars for did not work all week. They said that they would refund the cost of the internet. There were strong winds everyday 35-54 miles an hour according to the ship weather page. This only a problem because the retractable cover to the pool didn't work, so only the hardiest went out there. Dining was great. We asked for and had a large table for dinner. It was all women as the nights went by we had more and more fun. The menu was varied. Every meal that I had was great.I am a picky eater but I do try to experiment with new things on the cruise. I loved being able to have a cheese or fruit plate for dessert. The entertainment was a bit dodgy. The two comedians at the start of the cruise were very funny in the family comedy show. The later show was all 4 letter words and sex. Neither of which I find funny. The singers and dancers were good. There were lots of things to do, but no real classes except the ones that try to sell you a service. The stewards and staff were terrific. Our steward even loaned me a phone charger to use for the cruise. Service at the bars was none existent. There were no servers. You had to go to the bar order and carry the drinks back yourself. What can you say about Bermuda. It was wonderful, even in the rain. We booked an independent tour, Byways Tours. Fantastic tour the ship did not have anything to compare, Read Less
Sail Date: September 2017
We are frequent cruisers and have cruised primarily with Carnival. Carnival only offered one cruise to Bermuda so we thought it would be a great opportunity to visit. Embarkation Carnival implemented a boarding time selection for ... Read More
We are frequent cruisers and have cruised primarily with Carnival. Carnival only offered one cruise to Bermuda so we thought it would be a great opportunity to visit. Embarkation Carnival implemented a boarding time selection for check in. We chose 12:30pm as our check in time and when we arrived, there was confusion and chaos. The 12:30pm check in was meaningless and the staff didn't know where to direct us. It took us nearly 21/2 hours to get boarded. Ship We have sailed on the Carnival Sunshine before in 2013 for our European Cruise. The ship had issues then. While on board in 2013, there were several nights where we heard a loud banging noise below our floor (Deck 2). It sounded like someone left a large metal door open or something was not secured and was banging with the rolling of the ship. When we reported it, the crew came to our room but could not identify the origin of the noise. We heard the same sound again this time. In addition, we noticed that the ship was in need of general overall repair. The window in our stateroom was rusty all around the frame and had rusty water (condensation?) leaking from the frame, the shower clogged 3x and water seeped out of the drain next to the toilet, and we had the smell of sewage in our room through most of the trip. Base boards or molding was missing or rotted around the columns near Senor Frogs eatery, and there was quite a bit of rust on various parts of the ship. For us, the icing on the cake was the need to post a cleaning person 24/7 at the entrance to the casino because something (brown sewage?) kept seeping through the tile floor. Dining The food was good overall but the evening buffet left something to be desired. We decided to skip eating in the dining room and ate at the buffet the night we left port (see itinerary change below) . The food was dry and tasteless and not up to Carnival's normally higher standards. Itinerary Probably the strangest thing of all was the itinerary change. A week prior to departure, we received an email stating that the itinerary had changed. From: Bermuda - Mon - Arrive 1pm, Wed - Depart 5pm To: Bermuda - Mon: Arrive 1PM, Bermuda - Tue: Depart 5pm (spend the night at sea) Bermuda - Wed: Arrive 8:45AM - Depart: 5:45PM. We asked both the crew and the people of Bermuda why the change and the crew said it was a business decision (?) and the people of Bermuda said they had no idea why Carnival did that. Weather WAS NOT a factor. Consequently we had to go through customs again on Wed morning which delayed our debarkation from the ship and caused us to miss the ferry to another part of the island. Summary Overall we enjoyed the cruise and Bermuda but wished that Carnival would have addressed the areas we mentioned, especially the itinerary change. Read Less
2 Helpful Votes
Sail Date: September 2017
My husband and I enjoyed our Carnival Sunshine cruise to Bermuda... The Sunshine reminded me of an older mini Vista. Some rust here and there but otherwise clean and still in great shape featuring all of the 2.0 upgrades and cute wooden ... Read More
My husband and I enjoyed our Carnival Sunshine cruise to Bermuda... The Sunshine reminded me of an older mini Vista. Some rust here and there but otherwise clean and still in great shape featuring all of the 2.0 upgrades and cute wooden doors. Shows were entertaining and the food on the ship was great and consistent! We decided this cruise to eat in the MDR every night however did enjoy the lunch options at both JiJis and Cucina del Capitano. We purchased the Cruising the Vineyards package and found it an excellent value for five bottle of wines or champagnes to enjoy with our dinners, they would recork and store in the cellar for us when needed and then back the following night to the table. In the dining room they acknowledged we were celebrating my birthday and our belated anniversary by singing to us and bringing small cakes...nice touch! We had Emma Nixon as our cruise director and she was excellent, we loved her...she was fun and her and the entertainment team kept everything running smooth all week! There was always something to do, too much at times! Epic Rock and the Lipsync battle were our overall favourites fo the week. Our room steward was absolutely wonderful, as was our waitstaff team, they were all so friendly and we never had to ask or want for anything! We did the behind the fun tour and really enjoyed seeing and learning all about how the ship and crew functions and of course meeting and having photos taken with the captain. The embark and disembark process was slow and we had priority...only real downside to leaving from Manhattan port. The port: Bermuda was absolutely beautiful, so much to see. We did not do any Carnival excursions this cruise instead the first day we took the ferry to Hamilton and walked to the cathedral, parks, restaurants and shopped for awhile. The second day in port we hired a blue flag taxi driver who came highly recommended and saw almost the entire island in just over six hours. The third day we took the shuttle to Warwick Long bay and walked the path to Horseshoe bay beach stopping for photos and swimming along the way. Everyone on the island was so friendly, it was breathtakingly beautiful...we can’t wait to return again someday. Read Less
2 Helpful Votes
Sail Date: September 2017
So, I review a lot... I like to be fair, and as someone who has taken quite a few cruises, I feel like I can be fair and give an honest review. I am giving it a "3" as a generous gesture... I battled between a 2 and a 3. Read ... Read More
So, I review a lot... I like to be fair, and as someone who has taken quite a few cruises, I feel like I can be fair and give an honest review. I am giving it a "3" as a generous gesture... I battled between a 2 and a 3. Read on... you decide: So, lets first start with the GOOD: I love the cruise director and her staff. Emma has a great deal of energy; she personifies a "fun ship". She is supported by Jax (as fun and energetic as Emma) and Deonne (don't ask if he is related to Eddie Murphy..he is not), and Tai. They all add to the fun that Carnival works on creating. As a seasoned cruiser, we had been on Carnival years ago, but still left it as a last resort cruise. After we went on The Magic however, it turned out attitude around and we have been on a couple more since. We found that we like Carnival better because they keep it youthful. Just because we are over 50 doesn't mean we do not like current music and activities. Carnival seems to be more likely to have a smattering of current music thrown in with their oldies... other cruise lines seem to have missed this. The other good things... I will always give props for having them adding in the 2.0 restaurants (Guy's Burger Joint, Blue Iguana), a self-serve soft serve machine available 24/7, and hot chocolate machine right next to the coffee.... these are all little food things that make the trip so nice. We went to JiJi's Asian Specialty restaurant -- it was so good we went back the next night. It's the best $15 you can spend anywhere on board. Breakfast is awesome at Blue Iguana, lunch at Guys Burger, pizza or the Italian Cantina. ALWAYS get the Chocolate Melting Cake for dinner... no need to look elsewhere. These are things Carnival excels at. So on to the AVERAGE. Not good, not bad... just annoyingly expected -- the shows, the Lido, the pools. Shows: always 4 guys, 4 girls, usually with a costume extravaganza tripping through the 60's. 70's. 80's, etc... its all fine just as we expected. Very few things new and special. We usually do not feel worried if we miss a few... we know essentially how they are going to be. In the Rock show they did have a nice video screen display that kicked it up a notch. Other than that, you can go pretty see this on any ship. The Lido -- the food has the same fare, nothing that makes you feel upscale or special, but it feeds 3000 people several times a day... so meh.... We actually opted to stay away from the Lido Marketplace, and except for a drink or dessert, we ate elsewhere. The Pools -- there are only 2 -- one quite small at the base of the waterfall on the Serenity Deck (over 18yr) and the main pool - the Beach Pool which is slightly bigger, but always overrun by screaming kids. They need 1-2 more pools to even out the pool-to-sunbather ratio... the waterfall pool was pretty cold as well, so needless to say, there were not that many passengers in pools, just hot tubs. As expected, the beds in the cabins are flat and old (except the little mountainous ridge where they push them together) and the water didn't drain in the shower. Since I find this on almost every cruise, I chalked that up to average. Ok, so here is the BAD and the "What were you thinking?" Carnival section -- these are the things that has caused us to reconsider taking Carnival again: 1) Dirty windows. Sorry, it sounds minute, but everywhere you wanted to look out of the windows, all you saw was dirty filthy. If just once they tried to clean them, before, during, after the cruise, I would have chalked it up to bad weather, whatever. This also was the same on the last Carnival we were on, and I realize, this is a cost cutting measure, that makes the entire ship look filthy dirty. I would not have noticed anything else being dirty had I been able to look out of our departure and seen the Statue of Liberty, or the turquoise waters of Bermuda, or anything not covered by filthy dirty windows. To even take a photo, you have to stand on a chair and lift your camera over the top of the windows... in the dining room etc, you are just out of luck... bleckh. 2) Just as we reach our room, our room steward approaches us, and says "when would you like your room clean, in the morning or evening?" We were totally taken aback as one of the big things people always talk about while cruising is that their room is magically clean every time they enter. We hesitantly chose morning and then he had us sign a paper saying we aggreed to that. I felt like I was just cheated by an insurance company. It was weird and left us with a bad taste for Carnival's cost cutting measures and our cabin steward. 3) The itinerary. We were supposed to reach Bermuda at 1pm on Monday, and not leave until 5:45 on Wednesday. Just before the cruise left, we received notice that due to "operational considerations", they were arriving Monday, leaving on Tuesday evening, and coming back to port Wednesday morning and leaving again on Wednesday night. They whole reason we took this itinerary was the appeal of not having to get back to the ship. All other cruises give you a short visit and then you spend the rest of the time getting back to the ship before it leaves. This itinerary was so appealing. We had already been invited to a barbecue dinner with friends of friends, and so we ended up getting a room and staying in Bermuda rather than having to hurry back. It was inconvenient to say the least. Not one crew member could answer the question with any reasonable answer as to what they were doing with the ship, and why they could not do it at a different time. 4) the Thermal Suite at the SPA -- we booked a spa deck cabin and paid a premium for this (they are about $400 more than the other cabins). This gives us unlimited access to the thermal suite, which we had on the Magic about 2 years ago... we were excited to be back and enjoy this... again, another main reason for booking this itinerary on this ship. When we got there, they said that it was being repaired and that it would be open Sunday morning, then Sunday afternoon... then, Monday morning I was so frustrated because it finally opened right before we got to Bermuda. Now that we were in port it was relatively useless as well since our touring time was needing to be condensed. After the Thermal Suite opened, only about half of the lounge chairs heated up, the steam/rain showers didn't work at all, the Laconium was cold rather than warm and the Eucalyptus steam room had no scent. The regular steam room worked great if that helps at all.... The spa was a useless mess. Everyone who either paid for the thermal suite or a spa cabin should have received a refund. Overall maintenance was lacking -- they lost water pressure on the last morning we were there and toilets would not flush (ew) and coffee makers etc were struggling. Overall, everything just feels old and tired and like they are putting band-aids on everything until they go to drydock. I would guess they have a lot of crew turnover as everyone just looks at us with a sad grin and a "sorry..." look on their faces. Read Less
Sail Date: September 2017
I chose this cruise for the location, destination as well as the ship.It was perfect for us. It has a lot to offer like the water works area,sport deck was excellent. My grand children 10,11,12 fully enjoyed the rope course , the water ... Read More
I chose this cruise for the location, destination as well as the ship.It was perfect for us. It has a lot to offer like the water works area,sport deck was excellent. My grand children 10,11,12 fully enjoyed the rope course , the water racing slides,pool table, foose ball, chess , bean bag toss and mini golf. The pool itself is small but very nice and refreshing. Ship looks beautiful and clean. All the staff was very friendly. We used the public restrooms a lot as we were out of our cabin most of the day and they were all clean .It was nice to see top management out and about often, not only to observe that all is running well but to stop and visit with families making them feel welcomed. It was a true delight to my grand children to play a game of foose ball and chat with the Hotel Director , Niksa P. I have been on many cruises where you may get a hello greeting from upper staff and that is it as they are very busy understandably. A fantastic Cruise , food was great in buffet as well as dining rooms. We fully enjoyed both. Dining room staff at our table was spot on perfect. The kids did go to the kids club a few times and really liked it but we stayed busy with activities and shore excursions that the kids didn't go everyday. .We had room service one morning and they were very prompt and enjoyable. We did the Dolphin Play Excursion, pricey but they did a great job with the kids. You can take photos of your family but you are not up close to capture alot as your family is in the water with dolphins so about 50/50 were ok pics so we did buy from the company as well...pricey too but worth it. Wonderful Memories. We also did the Crystal Caves and Aquarium tour with zoo. Caves were Awesome Aquarium and zoo very small and so so. We stopped at a light house for the kids to climb as well. We had a fantastic beach day at Horseshoe Bay. So pretty there, yes lots of people but restrooms and place to eat and drink and a life guard on duty. We took the bus at 7.00 a person each way. The bus area is right off the ship .. easy ... We got our moneys worth for our family and have made memories for our 3 grand kids forever Read Less
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