I enjoy cruising as a multi-generational vacation where the kids have activities so the adults can relax. Princess has made this impossible. For the program for age 3-7, they have a 10:1 child to caregiver ratio, which for this cruise ... Read More
I enjoy cruising as a multi-generational vacation where the kids have activities so the adults can relax. Princess has made this impossible. For the program for age 3-7, they have a 10:1 child to caregiver ratio, which for this cruise meant that at most points only one caregiver was present! Furthermore, the lack of staff meant that the caregivers provided no help with potty breaks, which is not realistic for 3 and 4-year olds. My friends and I were instead told that we would have to cancel our shore excursions so that an adult could be present on the ship at all times.
For the older generation, getting around on the ship was challenging -- the main dining room aft was accessible from only two elevators, which needless to say were always jammed, and would frequently skip over floors. The food was mediocre -- so much so that we ended up sending around a third of the entrees back and ordering something else instead. Fortunately, our server at dinner was excellent, and was always willing to help us find an alternative. But service at breakfast was terrible, with long delays, lack of coordination (e.g. bringing the bagels without the cream cheese), and food served cold and unappetizing. The buffet was also a nightmare, with no way to find seating for our large party.
We also chose Princess over other cruiselines because they have restricted smoking on the balconies, only to find that the crew recreation area was just below our cabins, so our balcony, cabin and the hallway frequently smelled of smoke. Norway was beautiful, but the overall experience was far from the relaxing and stress-free vacation we paid for. Read Less