Oceania treated everyone like royalty. First class service. Our room was in need of a little repair and was quite tight but loved the balcony. We found all the staff was amazing special shout out to Harr6 and Ricardo who kept our rooms nice and clean ! To Amanda and terry who made Bingo...something we never play fun. To Martine up at the ginger restaunt to the fellas in the Brista Bar to kyla (not sure on the name) our waitress at the pool and a very special shout out to Erica and his crew that we absolutely fell in l9ve with their service was above and beyond. The food and entertainment on the ship was very good but a little disappointed in some of the tours especially in a Chili . Would definitely recommend to all friends. Loved the feel of the small ship . Found spa upsold many items once I was in and not really worth it at all. Would not use spa service again Read Less

We booked this cruise with very high expectations, given Oceania's reputation as a "step above" the other cruise lines and the price point. Unfortunately, this cruise was a disappointment; almost from day one. I hope other potential customers will learn from my experience and read all the reviews BEFORE booking a cruise on the Regatta. I'd like to start with a positive note: the food was very good, particularly in the two specialty restaurants. The service was excellent in the two specialty restaurants. My praise ends there. The lack of service on the cruise, from the restaurant staff, the cruise director, and destination services was a disappointing surprise. For example, it was more common than not, that we would have to chase down a server just to get a glass of water or a cup or coffee (or a refill) in the Terrace Buffet or the Main Dining Room. And forget getting a second glass of wine in the main dining room (we had a beverage package)! Unlike previous cruises we'd been on, service was perfunctory and most of the staff members we encountered were not friendly. An exception was Marsha, our cabin steward, who was terrific! Our cabin, on the concierge veranda level (7th floor) was badly in need of refurbishment! Again; quite a disappointment after expecting something better from Oceania. The Cruise Director was mostly AWOL. I don't think we saw him until almost the last day of the cruise. This contrasts markedly from our other ocean cruises - where the cruise directors are on tv all on the time (!!!) - and from our river cruises where they seem to have a larger role. Another shout-out to Nick, cruise director extraordinaire on the Viking Idi! Unlike other cruises, there were no daily port briefings, and quite a few of the days, there were no maps or representatives on board to help us figure out what to do in port. What made it worse was that many of the ports had almost nothing to do. Other reviewers have commented on this; had I done my "due diligence" before I booked, I would have seen that. The staff in Destination Services were very unfriendly, bordering on rude. Another big "minus" was beyond Oceania's control. On the sailing just before ours, there was a major G-I outbreak. As a result, we were delayed in embarking, so all the cabins could be fumigated, and many cruise amenities were curtailed/discontinued for our entire cruise. For example, all the books were removed from the library and the self-service laundry was closed the entire cruise! And nothing was self-service in the dining areas; to include putting our own salt, pepper, or condiments on our food! Since the Terrace Buffet was full service, breakfasts and lunches were downright chaotic with passengers trying to get waited on in a space that was too small. I've enjoyed the buffet restaurant on the Regatta's sister ships, the Pacific Princess and the Azamara Journey and Quest, where guests select their own food. Since Oceania wants to maintain "full service" on the buffet, they need to reconfigure the design. We had an unexpected extra sea day when we encountered very rough weather and our port call was cancelled. There were almost no activities on the ship during that day or the next day, which was a scheduled day at sea. Whoever heard of a cruise ship without any daily activities! Not even bingo!! B-o-r-I-n-g! One outstanding highlight of the cruise took place before the cruise; our pre-excursion to Iguazu Falls!!! It was fantastic. Our tour director, Hernann, was fantastic. It might have been the best part of the entire cruise. Similarly, we enjoyed our free time in Buenos Aires, although the hotel had seen "better days." Buenos Aires is a charming city! Read Less

This was our fourth cruise with Oceania and the third time we occupied an "Oceania Suite". We always book our own pre-cruise travel and hotels therefore this review is confined to the cruise itself. Marina is a beautiful ship, well kept and the crew to passenger ratio makes for wonderful service. We were looking forward to spending 16 days aborad. We boarded the Marina in Buenos Aires and everything seemed fine until we got on the ship. Announcements were made that the suites were not ready because the "previous guests did not want to leave". Around 12:00 we went up to our suite even though we were told it was not ready. Many guests had to wait until 3-4 PM to get into their rooms. People were standing around confused. Once aboard things returned to normal. The food was excellent, service was good and friendly. The four specialty restaurants provide a great dining experience. We always book our shore excursions through Oceania to assure there are no problems in returning to the ship on time. On this cruise, the dispatch from the lounge for almost all excursions was completely disorganized and SLOW. Communication from the Oceania staff was poor and the people who had booked independent tours had a difficult time. Once we got on the excursions in general they were excellent. In particular Laguna San Rafael was spectacular and Coyhaique was outstanding. The Rockhopper penguin colony on the Falkland Islands was terrible. A rough 1 hour ride each way to see penguins stand still was a waste. We did not see much of the entertainment. The final night with the entire crew onstage was the highlight. The final day could only be described as a complete and utter disaster. The staff was obviously tired of the current passengers and were only interested in getting ready for the new passengers. We were told to leave our suites by 8:00 in order to be off the ship by 9:00. The only way to depart the ship by 9:00 would have been to jump ship and swim to shore. The line to exit the ship wrapped around the fifth floor area from multiple directions. The scene resembled 1200 cattle trying to get through 1 chute being pushed and shoved. The noise made it impossible to hear announcements, if any were made and the heat made matters even worse. Nobody was in charge or appeared to have any idea what was happening. After getting off the ship we had to stand in line waiting to get on busses. Once Oceania improves its embarkation and disembarkation procedures I will not hesitate to sail with them again. Read Less