Silver Wind Review
Worst Cruise ever, undrinkable wines, 28 year old mattress, ship unstable
Rating by category
Additional details
Heard good stories, but people do not tell the truth. We booked Door to Door, well its not really a Door to Door service offering, as you have to book the limousine from your home, Silversea use the cheapest deals with airlines, at the destination and they fail to pick you up at the airport, and when you contact them about being left in a foreign country with no pick up, no language, no phone, they label you as a problem customer, make insulting remarks to you on the ship.
They have a restaurant named La Dame which normally is a US$60 per passenger charge, but it serves the same food as the main restaurant. The ship does not seem to have any stability, even on calm days or in port, the ships rolls around.
We chose a Classic Verandah room, which was 5 times more expensive than any other cruise we have sailed on previously (including Silverseas), and was placed right above the laundry. So yes you could hear the machines. The room itself creaked and groaned so sleep was not on the cards. Well you couldn't sleep anyway on the extremely old mattresses. they were bowed and seemed to have two levels. We assisted the cleaner to rotate the mattress to try and get some comfort, which did not work, and were shocked with the age of the two single mattresses that made up the Queen bed.
Cabin Review
Classic Veranda Suite
Uncomfortable bed - the mattresses were extremely old, I would suggest have existed since the ship was first furnished in 1995. The room was noisy being above the laundry and it creaked as we sailed.
Butler service, offered us fruits every afternoon - but no fruit ever came. Our Butler really did not want to be on such a small ship. He said his bed was at the very front on the ship and we can imagine he had less sleep that we did and they have to be up early and late. What a horrible job that would be.
Port Reviews
Buenos Aires
It seemed to be an organised shed, but we were directed through the port pretty quickly so didn't really see much of the port. It seemed a very busy and large port.
Rio de Janeiro
No visibility from the port, and no wifi capability whilst at port. Its close to the original port from first settlement, and near the burials from the 2016 Olympics, but little else to see.