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Amsterdam Emerald Sun Cruise Reviews

Emerald Waterways
Emerald Sun
Destination
Amsterdam

Traveler rating

Excellent

36

Very Good

5

Average

6

Poor

2

Cruise type

49 Amsterdam Emerald Sun Cruise Reviews


Cruiser Gil avatar

Cruiser Gil

4 Reviews Written

4 Helpful Votes

Expensive but food lacking

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We had never been on a river cruise and wanted to do a Rhine cruise. After a dozen + ocean cruises we did not know what to expect. The ship was beautiful and the crew were great. We had a panorama balcony cabin on ...
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Sail Date October 2019


DTOR avatar

DTOR

1 Review Written

Entertaining and Educational

Great friendly staff starting with the people who met us at the airport. Getting to the ship was seamless and easy. Everyone from the cabin steward to meal servers to the activity director was friendly and helpful. ...
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Sail Date October 2019


Maxine.noble avatar

Maxine.noble

1 Review Written

When can I afford another

It was our first cruise and we were not disappointed in anything. The ship was spotless and the cabins simply lovely. Slightly small, but they are on a ship and the full window makes them very light and airey. The ...
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5 photos

Sail Date September 2019


Dwtiffin avatar

Dwtiffin

1 Review Written

1 Helpful Vote

Excellent value

Wanted to see some of Europe. This was an excellent choice. Value for cost is terrific. We stayed in lower level rooms and they were very comfortable with quite adequate room. I wouldn't bother paying extra to ...
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Sail Date August 2019


Janeblandford avatar

Janeblandford

1 Review Written

Well planned excursions with well informed guides

I was interested in visiting the Rhine. Looked for a company and ship which had more activities whilst sailing. Emerald sun not only had a pool, cinema, gym, massage treatment but had an entertainment manager who ...
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Sail Date August 2019


mjjden avatar

mjjden

6 Reviews Written

16 Helpful Votes

Lovely 15 days, Amsterdam to Budapest, May 2019

We were picked up at 2:00 and transferred to the Emerald Sun where a member of the cruise staff showed us to our room. Our room was great, crisp white lines, mirrors and a floor to ceiling window. After unpacking ...
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Sail Date May 2019


selnliv avatar

selnliv

1 Review Written

Second class

Chose this cruise to celebrate a special event. Staff was accomodating though even with room being çleaned' twice a day, the vacuum obviously didn't work well.Tours were basic and food was disappointing with the ...
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Sail Date June 2018


Jonathan153 avatar

Jonathan153

1 Review Written

Great River Cruise

Ship was changed to Emerald Dawn due to low river levels This was our first river cruise and it was fantastic. The crew were all very friendly and helpful and everything was on time. We stayed 2 days in Amsterdam ...
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Sail Date August 2018


AliW avatar

AliW

2 Reviews Written

2 Helpful Votes

Good but not perfect

This was our first river cruise and it was our honeymoon, so we decided to splash out and book the best. Emerald included everything, meals, wine, tours, tips and this was a perfect way to get a feel of river ...
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Sail Date June 2018


royhollis avatar

royhollis

1 Review Written

2 Helpful Votes

A truly amazing cruise

Emerald organisation was faultless from initial booking,speedy boarding with EasyJet through airport collection, transfer to the ship and welcome aboard, the cruise itself and return to our homeward airport. Emerald ...
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Sail Date April 2018


Bordercruisers9 avatar

Bordercruisers9

1 Review Written

3 Helpful Votes

Amazing first river cruise

Have done several ocean cruises but always wanted to do a river cruise through Germany. My husband booked this for my 50th birthday and it more than lived up to our hopes and expectations. The Emerald Sun is a ...
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Sail Date April 2018


Granny 1 avatar

Granny 1

1 Review Written

2 Helpful Votes

Amsterdam to Basel

We wanted to see the cities on the itinerary. We found the easy walking group catered for our needs and the guides were all excellent and very informative. The dining facilities were very good with well ...
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Sail Date October 2017


Brucelat avatar

Brucelat

1 Review Written

4 Helpful Votes

Beautiful ship, welcoming helpful staff

The Emerald Sun is still a new ship with new shiny surfaces and pleasant decor that is attractive and comfortable. The staff are all welcoming and willing to do whatever is requested to make their contribution to ...
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Sail Date September 2017


J. Dover avatar

J. Dover

1 Review Written

1 Helpful Vote

Amazing River Cruise

We chose this cruise because we liked the route and loved the price. The Emerald Sun is a visually stunning ship. Our cabin was well positioned and the panoramic windows were a great asset to have. The dining room ...
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Sail Date August 2017


crafter188 avatar

crafter188

6 Reviews Written

18 Helpful Votes

Wonderful experience!

I chose this cruise because it was an itinerary that covered a lot of ground and I chose Emerald Waterways because it was more economical than others I looked at and the ships are new. We spent three days in ...
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Sail Date August 2017


1 of 7 avatar

1 of 7

1 Review Written

2 Helpful Votes

Company goes above and beyond

We chose Emerald at the suggestion of the travel agent. We had given her a preferred time window and wanted balcony room. Room was fine, plenty of storage bathroom adequate, clothesline in shower came in handy. ...
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Sail Date August 2017


allenron0 avatar

allenron0

1 Review Written

Good Times on the Danube, Rhine and Main

This was our first river cruise. We boarded after 3 days in Amsterdam, which is a great city, by the way. It was well worth the extra time. We had a little trouble finding the ship as the one we were to board had ...
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Sail Date August 2017


Blessings63 avatar

Blessings63

1 Review Written

Fantastic Seamless Service and Style

We have just returned from the Emerald cruise from Amsterdam to Budapest. We spent 14 nights aboard the Emerald Sun. Cabin 220. The boat was clean, stylish, and had enough space to accommodate all our luggage etc. ...
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Sail Date August 2017


terihunt avatar

terihunt

1 Review Written

Great first river cruise

After doing much on-line research we chose Emerald for our first river cruise and it was the best decision. Our trip from Amsterdam to Budapest was fantastic. The ship was new, modern and kept very clean. We went ...
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Sail Date August 2017


Emerald rocks avatar

Emerald rocks

1 Review Written

3 Helpful Votes

Let the sights begin

My mothers friend suggested it! We went mother daughter trip, had an amazing time! Upon arrival in Iceland someone from Emerald was there to greet us and make transition to bus and to boat inAmsterdam so smooth! ...
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Sail Date August 2017


Smith1167 avatar

Smith1167

1 Review Written

2 Helpful Votes

Wonderful staff

Great experience. The staff was exceptionally friendly and professional. The cabin steward Maya was efficient. The dining staff was cordial and made our eating experience fun. The function rooms were always well ...
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Sail Date August 2017


Ghia2nv avatar

Ghia2nv

1 Review Written

Emerald needs to improve their service and communication.

Emerald sets high expectations but then fails to deliver. On an 8 day cruise, the top deck was closed for four days. The food is satisfactory, but the service needs a lot of improvement. There was only one night ...
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Sail Date July 2017


elainebalckwell avatar

elainebalckwell

1 Review Written

1 Helpful Vote

Very Tranquil

Had a great week with Emerald Sun- Our ship was changed right at the last minute from the the Emerald Sky, because of water levels in the Danube being low. After looking at Emeralds website the ships are the same ...
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Sail Date July 2017


makemladdie avatar

makemladdie

1 Review Written

Scenic, peaceful, very good in all respects except food

Recommended by friends, have been on many ocean cruises and thought this would be a good change. Cabin, staff and route excellent except unable to use top deck on last three days due to number of locks and bridges ...
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Sail Date July 2017


dj.harrison avatar

dj.harrison

1 Review Written

1 Helpful Vote

Excellent ship, comfortable cabin good service, let down by uninspiring dining.

We are not frequent cruisers and this is the first European cruise we have been on. My wife has had recent foot surgery and we were looking for an undemanding holiday. In all respects the Emerald sun met our ...
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Sail Date July 2017


Emerald Sun Ratings

CategoryEditorMember
Cabins4.54.7
Dining4.04.2
Entertainment4.03.9
Public Rooms4.54.7
Fitness Recreation4.04
FamilyN/A
Enrichment4.04.3
Service4.04.8
Value For Money4.54.2
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