American Juneau Cruise Reviews

Cabin was clean and comfortable. Staff was attentive but not as professional as European or Asian staff. Mostly young people that get switched around on their ships all the time. I was told by cruise line staff that specialty coffees were available which was not the case. Hotel manager said they used to have a machine but was taken away during COVID and never brought back. Buffet food was ...

First time to Alaska, ship and staff were great. Excursions were great also I did quite a few. Now the downer side. We have cruised with American cruise lines before on a Mississippi river cruise from New Orleans to St Louis. The food was of high end and fabulous. Large bacon wrapped scallops, crab stuffed lobster tail cajun crawfish etc. The Alaskan trip no crab the whole trip no snow crab ...

Eager to travel after the restrictions of the past year and a half, we chose this small ship Alaskan cruise. We had visited Alaska four times before, always on large cruise ships. We had taken one other ACL trip - Lewis & Clark, the Columbia and Snake Rivers. There were some "issues" on that trip - ACL seems to suffer communication deficiencies, but we were willing to try them again. I ...

After having cruised Alaska last year with Celebrity we wanted to try a smaller ship for the off the path stops. The Constellation was just the size we were looking for. The precruise hotel was an old one. While billed as a 3 star I certainly wouldn't give it that rating. A clean road side motel more accurately describes the "Prospector" now owned by Ramada Wyndham As others have noted the ...

We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need of refurbishing. The salesperson I spoke with said it had been done. The cabin was clean enough, but I have traveled on much older vessels that were more ...

I chose this cruise because a friend had wonderful experiences with this line and I loved the itenerary. However, I did not ask all the right questions and those I asked of the company were not answered with completeness or accurate knowledge of the ship. My husband is disabled and I notified the staff that we would be arriving with walker and wheelchair... no problem, they said. WRONG! The ...