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Large Ocean-View Stateroom
Two lower beds convertible to 1 queen-size bed, bathtub, shower. These staterooms have portholes instead of windows. Approximately 140–319 sq. ft.

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Large Ocean-View Stateroom (DD) Cabin Reviews

Our cabin was fine, except for the constant banging noise when the ship encountered anything other than flat seas. All was well until after the Falkland Islands, when the seas kicked in. We noticed a banging noise, a noise like a slamming ... Read More
Our cabin was fine, except for the constant banging noise when the ship encountered anything other than flat seas. All was well until after the Falkland Islands, when the seas kicked in. We noticed a banging noise, a noise like a slamming door. Except it slammed open, then shut, loudly, every six or seven seconds, or as regularly as the ship rolled or pitched. (We enjoy the movement, not the noise) All told we had four sleepless nights, after each one we talked with Guest Services, after the second and third we had people come and listen, and they heard what we heard. One came at 4:30 in the morning. Each day I asked about progress, each day they said they were "monitoring the situation." Apparently "monitoring" consisted of noting our concern, walking past, and closing the book. Finally, one afternoon as we came back from an excursion we walked past the hotel manager's office and I walked in, explaining our situation, the number of contacts with Guest Services, and the like. I apologized for bothering him, told him I was sure he had been informed (so we were told), and played the recording we made with our phone. This was at about 3:40 in the afternoon. By 4:10 we had a call and a note from Guest Services. They had a new room for us. We had been told earlier that there were no other rooms. Maybe someone left, maybe there always was a room. We moved. It was a comparable room, but not the one we had selected. Also, the banging didn't follow us, but we were under the storage area next to the Pinnacle Grill. Some bumps and thumps at night, but nothing like earlier. Now our real concerns were there: 1)In conversation with Guest Services, my wife found out others previously had experienced the banging, but it was still issued to guests. 2)We tried proactively to solve the problem, or give guidance to what we heard and saw so someone might follow up. 3) Language and job responsibility get in the way sometimes. I tried to give as clear a description of the sound as possible. In doing some observation I noticed each time the noise happened (bang/bang) the fire sprinkler head above the bed moved about a quarter inch, then moved back. This indicated to me either the pipe itself was loose and banging and it was stressing the head or the pipe was being hit by something which stressed the pipe which stressed the sprinkler head. The sprinkler head wasn't the problem, it was a clue. The only visible action taken in our situation was trying to put silicone around the sprinkler head, the part that didn't move. I rake that up to either my bad explanation or working with folks who were not as proficient in English as they wished or they were from the desk at Guest Services and never held a wrench. Problems happen. How they are solved is the key to success and failure. I count this a failure, particularly if there are folks assigned to 3339 on the next cruise. My sister-in-law is on that cruise and she is going to check. Small world. Read Less
Sail Date December 2019
Cabin had no real problems with visibility in spite of its listing as obstructed. Cabin showed its age but was roomy. Location was convenient for the walk around deck during the scenic cruising. Cabin was discounted and worth the money.
Cabin had no real problems with visibility in spite of its listing as obstructed. Cabin showed its age but was roomy. Location was convenient for the walk around deck during the scenic cruising. Cabin was discounted and worth the money. Read Less
Sail Date November 2017
The cabin was a little noisy being near the back especially with early docking. It didn't bother me much but it did others. I loved being able to get right outside on to the promenade especially with this cruise as there was so much ... Read More
The cabin was a little noisy being near the back especially with early docking. It didn't bother me much but it did others. I loved being able to get right outside on to the promenade especially with this cruise as there was so much to see. I never really look outside windows much so I probably could have done with an inside cabin. There is only one outlet so bring a splitter if you have many electronics to charge. For me it was fine. AS with most HAL ships there was lots of storage. I especially liked the new medicine cabinet in the bathroom. I am use dot there being only two little glass shelves. Read Less
Sail Date October 2016
Cabin was large with bathtub and plenty of storage. It was older but very acceptable. There was a very low level of droning from the engines but it was quiet with one exception: there was a loose piece of steel just outside of our window ... Read More
Cabin was large with bathtub and plenty of storage. It was older but very acceptable. There was a very low level of droning from the engines but it was quiet with one exception: there was a loose piece of steel just outside of our window that banged loudly every 5-7 seconds during 2 nights when the wind in Antarctica approached 45-50 mph and the ship rolled from side to side. A neighbor had to even transfer to another cabin on the other side of the ship because of it. Attempts at fixing it the next day were unsuccessful and we had to tolerate it for yet another night. The front desk felt that they had dealt with us satisfactorily since they offered a (quite noisy) interior cabin substitute which we turned down due to engine noise. I guess this was the way that Holland America felt that they had met all of their obligations in satisfying us since we did not hear anything more from the front desk afterwards-not a great PR move from Holland America. I suspect that the problem will not be fixed and the loose piece of steel has possibly been known for quite a while-and just dealt with from cruise to cruise if the next victim happens to experience it in high winds and complains about it. If it wasn't for this incident, the cabin would have worked out fine. Not much is written anywhere about the internet on the Zaandam so here it is. If you buy 1000 minutes, it costs $250 or 25 cents/minute. For 500 minutes, it is 35c per minute. For 250 minutes, it is 40c per minute. Without a plan, it is a straight 75c per minute. The reception in our cabin was awful; it took a full minute to load one page!! Reception was good, as you would expect, in the internet cafe. But the secret is that the very best place for internet reception that we found was in the back stairwell! Even during the busiest times when other locations did not work, the stairwell came through!! We got consistent wifi with acceptably slow speeds every day except for 2 days between about 9am to 4 pm while we were in Antarctica although the night time reception was surprisingly good. Read Less
Sail Date January 2015

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