Just out of dry dock after a refit and many cabins unfit for human habitation. See other similar reviews. A/C in the cabin not working (75+ deg) while ice cold in the corridor outside!!! We had to leave the cabin door open to get cool at all. Our patio door out to the deck did not work so we could not even get a cool breeze. There were water leaks all over our deck ( although not in our cabin) ...
We booked with Holland American because of previous quality and service. We received an e mail prior to boarding asking us not to board before 1pm instead of before 12 noon as the ship had been in dry dock and would not be ready to use. Then they sent another e mail saying that we could board on the normal time.
On boarding the cabin had not been cleaned it had rubble on the carpets, dust all ...
We had never sailed on HA and had heard good things about this cruise line, so when a Dec cruise to Asia came up with ports we had never been to but wanted to see, we jumped at the chance to be a part of this experience.
First off, the crew and staff for the most part were great - very friendly, helpful and accommodating. In addition to the destinations, they were the best part of the ...
As other cruisers have put it, this ship should have stayed in drydock. The information published on the internet about the refurbishment indicated some great changes that would certainly enhance the cruise. Coupled with our previous HAL experiences, we had high expectations. Unfortunately the information was inaccurate and, to be frank, this ship is a piece of junk.
More info about the ship- ...
I generally choose HAL for the itineraries. The ship is in really poor condition. Bathroom, broken shower tiles with mold, staining, and rust. Three water main breaks on second deck over 4 weeks. Loud construction noises on room nearby for four days, which then went on to being flooded. I did not choose my room you upgaded me to this.
Various areas of the ship where A/C didn't work or was ...
We are experienced cruisers with many cruises on many lines, but mainly Holland America.
Embarkation and disembarkation went well.
Shore excursions were as usual, and as usual it was cheaper and better to organise your own if feasible.
As mentioned by another reviewer, many Asian ports require a shuttle to get to anywhere of interest.Holland America charges excessively for shuttles, if it ...
Ship shoe excursion is ex and not worth it. Don't believe their advertising -experts, best shore excursion
Thilawa -We didn't go onshore as we intend to make a 2 weeks trip there another time. My husband has visited Myanmar before. From what we heard and know
1. Free shuttle will drive you a short journey outside port where there are taxis. 2 couples shared a taxi for USD$40 to Yangon city ...
Recently completed HAL Indonesia cruise, round trip Singapore. Was not impressed. Embarkation was a little slow, but not a big negative. Cabin was adequate in size, had plenty of closet/storage space, especially as I was travelling solo. Cabin attendant was excellent – always had my room ready early in the day and evening. The ship appeared old and drab, with a blah color scheme (beige, brown, ...
Report from the Volendam - Jan 6th. 2014 - Singapore to Singapore, Indonesian Islands.
As seasoned cruise travellers including previous excellent cruises on Holland American, I have to report that this was like a shake down cruise which was surprising as the ship was 15 years old & Holland America has been going for ever, yet so many things were disorganised.
The good points: We were pleased ...
Recently completed HAL Indonesia cruise, round trip Singapore. Was not impressed. Embarkation was a little slow, but not a big negative. Cabin was adequate in size, had plenty of closet/storage space, especially as I was travelling solo. Cabin attendant was excellent – always had my room ready early in the day and evening. The ship appeared old and drab, with a blah color scheme (beige, brown, ...